19
Troubleshooting
Problem
Possible Causes
No power to the scanner.
Barcode is decoded, but
not transmitted to the
host.
Scanner is not programmed
for the correct host type.
The scanner is out of
condition
Scan the appropriate hose
type barcode in page 14 of
this manual.
Interface / power cables
are loose.
Check for loose cable
connections.
Check the power
connection. Ensure the
power is connected if
required for your
configuration.
Possible Solutions
Nothing happens when
you operate the scanner
as instructed, or the
scanner performs
abnormally (laser does
not come on, scanner
emits frequent beeps).
Barcode is unreadable.
Check the barcode to
make sure it is not defaced.
Try scanning test barcodes
of the same type.
Scanned data is
incorrectly displayed on
the host.
Scanner is not
programmed to work with
the host.
Check scanner host type in
page 14 of this manual,
make sure proper host is
selected.
Laser comes on, but
decoding falis
Scanner is not
programmed for the
barcode type.
Be sure to program the
scanner to read the type of
barcode you are scanning.
Scanning angle /
distance is incorrect.
Move the scanner closer
to or further from the
barcode.
The laser head is out of
condition
Contact us for replacement
Contact us for replacement
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WEEE Compliance
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and
its electronic accessories should not be disposed of with other household waste at the
end of their working life. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of material
resources. Household users should contact either the retailer where they purchased
this product, or their local government office, for details of where and how they can
take these items for environmentally safe recycling. Business users should contact
their supplier and check the terms and conditions of the purchase contract. This
product and its electronic accessories should not be mixed with other commercial
wastes for disposal.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
