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6
Troubleshooting
Fault
Cause
Troubleshooting
Device cannot be
switched on
Dead batteries
Insert new / re-charged batteries
Faulty electronics
Return to Höntzsch
No measured value
display or
analog output = 0V
no value
Sensor contaminated
Clean according to instructions
Profile factor set at 0.000
Set profile factor to the corresponding value of
nominal diameter and sensor type
Unit setting (5.3.20.1) does
not correspond to the con-
nected flow sensor
Adjust the setting (5.3.20.1) to the connected
sensor or connect compatible sensor
Analog output = 0V
no value
Output setting does not
match the port or source
(5.3.18)
Amend output setting port or source (5.3.18)
Measured value too
low
Sensor type or KKZ set incor-
rectly
Compare and correct settings according to
details in the Technical Data Sheet
Sensor contaminated
Clean according to instructions
Profile factor set too low
Set profile factor to the corresponding value of
nominal diameter and sensor type
Input/output section too
short
Change sensor position; improve flow
conditions with a flow rectifier straightener
Rotational flow
Reposition sensor in flow direction; use flow
rectifier straightener
Vortex VA sensors:
reduced acoustic coupling in
the sensor elements as a
result of vibration or impact
Return sensor to Höntzsch for checking
Measured value too
high
Sensor type or KKZ set
incorrectly
Compare and correct settings according to
details in the Technical Data Sheet
Incorrect scaling of analog
output
Check settings and amend if necessary
Profile factor set too high
Set profile factor to the corresponding value of
nominal diameter and sensor type
EMC problem
See reference to electromagnetic compatibility
(EMC) in the sensor documents