9
PROBLEM
POSSIBLE CAUSE
SOLUTION
No power lights
• Unit not plugged in
• Unit is not turned on
• Plug unit in
• Turn unit on
Power is on and little or
no mist is produced
• No water in Tank
• Mineral deposits on Nebulizer
• Power setting may be too low
• Auto shut off feature has been
engaged
• The demineralization cartridge
(sold separately) may be beyond
its service life
• Fill Water Tank
• Clean Nebulizer (Refer to
Cleaning Your
Humidifier
section)
• Turn Power knob to the right to
increase mist level
• Reset the humidifier by turning it off for
a few seconds, then turn back on
• Remove Cartridge; contact Consumer
Relations for replacement
Lights Blinking
• Water may have dripped on light
button
• Dry light button with soft cloth
Unit is leaking
• Tank may be damaged
• Tank Cap is not tight
• Tank Cap Gasket may be missing
• Unit may not be on a level
surface
• Check for cracks on tank and contact
Consumer Relations
to replace, if necessary.
• Tighten Tank Cap
• Check to see if Gasket is attached
to inside of Cap; contact Consumer
Relations for replacement
• Be sure unit is level
Condensation forms around
humidifier or on windows
• Mist intensity is set too high
for room size or current humidity
level
• Decrease mist output to low setting or
open door to the room
White dust settling on
surfaces in room
• Mineral content in hard water
• Dilute tap water with distilled water to
minimize white dust
• PDC51V2 (PDC51CV2 in Canada)
Demineralization Cartridge; contact
Consumer Relations to purchase
NOTE: Failure to keep this unit clean from mineral deposits normally contained in
any water supply will affect the efficiency of operation of this unit. Failure to follow
these instructions may void the warranty.
TROUBLESHOOTING