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https://extranet.honeywell.com
Shipping instructions
To ship equipment back to Temaline, contact the customer service
department at [email protected] before returning the
equipment. When you call, please have available:
•
A description of the problem or the reason you are returning the
equipment.
•
Your original purchase order number, invoice number and if the
unit is still under warranty.
•
A new purchase order number if the unit is not under warranty.
From the customer service department, obtain the
Return Merchandise
Authorization (RMA)
.
Show the RMA number on all packages shipped. Packages which are not
marked with an RMA number will be refused at the factory and returned
to you
COD.
Carefully pack the equipment for shipment. Use the original packing
material whenever possible
