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69-1049—1

9

T8501D DELUXE ZONE THERMOSTAT

Troubleshooting Guide

 (Continued).

a

Available on select models.

Symptom

Possible Cause

Action

Heating will not
come on.

No power to the thermostat.

Check that C terminal is connected to the system transformer.

Check for 24 Vac between C and R and between R and W
terminals.

If missing 24 Vac:

check if the circuit breaker is tripped—reset the
circuit breaker.

check if the system fuse is blown—replace the fuse.  

check if the system switch at the equipment is in the
Off position—set to On position.

check wiring between thermostat and HVAC
equipment—replace any broken wires and tighten
any loose connections.

If 24 Vac is present, proceed with troubleshooting.

Thermostat minimum off time
is activated.

Wait up to five minutes for the system to respond.

System selection is not set to
Heat.

Set system selection to Heat.

Cooling will not
come on.

No power to the thermostat.

Check that C terminal is connected to the system transformer.

Check for 24 Vac between C and R and between R and Y
terminals.

If missing 24 Vac:

check if the circuit breaker is tripped—reset the
circuit breaker.

check if the system fuse is blown—replace the fuse.  

check if the system switch at the equipment is in the
Off position—set to the On position.

check wiring between thermostat and HVAC
equipment—replace any broken wires and tighten
any loose connections.

If 24 Vac is present, proceed with troubleshooting.

Thermostat minimum off time
is activated.

Wait up to five minutes for the system to respond.

Enter Installer Setup number 33. Reconfigure minimum off
time (if required).

System selection is not set to
Cool.

Set system selection to Cool.

System on indicator
(flame=heat,
snowflake=cool) is
displayed, but no

Fan operation set for 00
(conventional heat) when it
should be set for 01 (electric
heat).

Enter Installer Setup number 02 and reconfigure the fan
operation.

warm or cool air is
coming from the
registers.

Conventional heating  
equipment turns on the fan
when the furnace has  
warmed up to a setpoint.

Wait a minute after seeing the On indicator and then check the
registers.

Heating equipment is not
operating.

Verify operation of heating equipment in self-test.

System on indicator
is not displayed,
but heating or
cooling system is
operating

Option not activated.

Enter Installer Setup number 36 and reconfigure to 00.

Outdoor
temperature  
not displayed

a

Option not activated.

Enter Installer Setup number 24 and set to 01. Thermostat must
have OT terminals and a C7089B1000 installed.

Outdoor
temperature  

Outdoor sensor is connected
incorrectly.

Refer to C7089B1000 installation instructions and check wiring
between the thermostat and sensor.

display is incorrect

a

Wrong sensor.

Replace sensor with C7089B1000 sensor.

Summary of Contents for T8501D

Page 1: ... 5m above the floor in an area with good air circulation at average temperature See Fig 1 Do not install the thermostat where it can be affected by drafts or dead spots behind doors and in corners hot or cold air from ducts radiant heat from sun or appliances concealed pipes and chimneys unheated uncooled areas such as an outside wall behind the thermostat Wallplate Installation The thermostat can...

Page 2: ...power before wiring to prevent electrical shock or equipment damage 1 Loosen the terminal screws on the wallplate and connect the system wires See Fig 5 IMPORTANT Use 18 gauge color coded thermostat cable for proper wiring 2 Securely tighten each terminal screw 3 Push excess wire back into the hole 4 Plug the hole with nonflammable insulation to prevent drafts from affecting the thermostat 5 FEET ...

Page 3: ...igure Installer Setup check System Test display outdoor temperature select models set the system operation set the fan operation See Fig 7 for the location of the keys Fig 7 Key locations and descriptions O G B C W R Y OT OT O1 T8 G1 T7 B1 T6 E1 T5 T4 M1 THERMOSTAT CHANGEOVER CONTROL OUTDOOR TEMPERATURE SENSOR OPTIONAL ZONE 1 M12187 O B G Y R W C OT OT W2 L G Y R W M6 M4 M1 THERMOSTAT TotalZone PA...

Page 4: ...n of key presses are required to use the Installer Setup feature To enter the Installer Setup press and hold the Information i key with the increase and decrease keys until the first number is displayed All display segments appear for approximately three seconds before the number is displayed See Fig 9 and 10 To advance to the next Installer Setup press the Information i key To change a setting us...

Page 5: ...operation after the call for cool ends 01 Fan operation is extended 90 seconds after the call for cool ends Not used 21 thru 23 Outdoor temperature displayb 24 00 No outdoor temperature is displayed 01 Outdoor temperature is displayed Needs a C7089B1000 Outdoor Sensor to operate Not used 25 thru 32 Minimum off time for the compressor 33 05 5 minute minimum off time for the compressor 00 01 02 03 o...

Page 6: ...ess and hold the increase and decrease keys together for three seconds to exit the system test The system test will time out after ten minutes without any key presses Table 4 Installer System Test Options Continued Em HeatOffCool Auto Only Heat Cool OnAuto System Fan Room Outdoor Em Ht Temporary Setting Wait Humid Aux Ht Remote Repl Batt M4844 M6792 TEST MODE NUMBER Test Number Self Test Descripti...

Page 7: ...s the thermo stat information 4 Press the increase key again to display the software revision number Example 001 Revision number 1 M4864 M10444 M4866 M6791 Key to Press Test Number Description Key Operation System Test IMPORTANT Test numbers will only be displayed when the system is configured for the selected function EXAMPLE Numbers 60 61 and 62 are the only numbers that will be displayed when a...

Page 8: ...he circuit breaker is tripped reset the circuit breaker check if the system fuse is blown replace the fuse check if the power switch on the HVAC equipment is in the Off position set to the On position check wiring between thermostat and HVAC equipment replace any broken wires and tighten any loose connections If 24 Vac is present proceed with troubleshooting Thermostat microprocessor is locked up ...

Page 9: ...eck wiring between thermostat and HVAC equipment replace any broken wires and tighten any loose connections If 24 Vac is present proceed with troubleshooting Thermostat minimum off time is activated Wait up to five minutes for the system to respond Enter Installer Setup number 33 Reconfigure minimum off time if required System selection is not set to Cool Set system selection to Cool System on ind...

Page 10: ...69 1049 1 10 T8501D DELUXE ZONE THERMOSTAT ...

Page 11: ...69 1049 1 11 T8501D DELUXE ZONE THERMOSTAT ...

Page 12: ... ZONE THERMOSTAT Helping You Control Your World 69 1049 1 J H Rev 6 97 Printed in Taiwan R O C www honeywell com yourhome Honeywell Trol A Temp 57 Bushes Lane Elmwood Park NJ 07407 3204 201 794 8004 800 828 8367 Fax 201 794 1359 ...

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