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Honeywell HS9VCU-01, User Manual

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55

10

Error messages

This chapter presents tables of possible maintenance, mode, door, and transit 
error messages.

 

Table 4 

Maintenance error messages

Status

Icon

Caption

Meaning and Action

Database 
download in 
progress

DB DOWNLOAD IN 
PROGRESS

The DB download is in progress. You may use the 
device but you may experience some delay in 
response time.

Terminal/door 
out of order

OUT OF ORDER

The reader or the door controlled is experiencing 
technical difficulties. You may not use the device 
at this time.

Terminal not 
configured

OUT OF ORDER

The reader has not yet been configured. You may 
not use the device at this time.

Transit buffer 
full

TRANSIT BUFFER 
FULL

There is no more space available on the device to 
store transits. To prevent further loss of transits, 
this device has been blocked.

Summary of Contents for HS9VCU-01

Page 1: ...Tema Voyager Compact User Guide Release 1 0 ...

Page 2: ... consequential damages The information and specifications in this document are subject to change without notice Copyright 2011 Honeywell International Inc Honeywell trademarks Tema VoyagerTM is a trademark of Honeywell International Inc Honeywell Enterprise Buildings Integrator is a trademark of Honeywell International Inc and SafeBrowse is a U S registered trademark of Honeywell International Inc...

Page 3: ...nd email to temaline orders honeywell com Support and other contacts For technical assistance call your nearest Honeywell office Training classes Honeywell holds technical training classes on Temaline These classes are taught by experts in the field of building control systems For more information about these classes contact your Honeywell representative Related documentation For a complete list o...

Page 4: ...wing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user is cautioned that changes and modification made to the equipment without the approval of the manufactu...

Page 5: ...19 5 Interactive features 21 Changing the language of the device 22 Associating a reason with a transit 25 Associating Additional Data Lists with a transit 28 Performing enquiries 33 Local transit enquiries 34 Remote transit enquiries 34 Local generic enquiries 35 Remote generic enquiries 35 Reading spontaneous messages 36 Working with transit categories 38 6 Other types of transit operations 39 P...

Page 6: ...etting inputs outputs and jumpers 50 Digital inputs 50 Supervised inputs 51 Outputs 52 External relays powered by the reader 52 Connecting the door lock directly using an external power supply 53 Jumpers 54 10 Error messages 55 11 Recycling 59 ...

Page 7: ... local database that can communicate on a peer to peer basis with other Voyager devices to manage a facility You can configure Voyager devices to support up to four languages Voyager devices are completely autonomous They do not need a host system to manage a facility ...

Page 8: ...forming transit operations with the device It is written for cardholders who will be using the device to transit from a controlled door perform Time Attendance clock in and clock out operations perform interactive functions such as changing the language of the device performing enquiries and reading spontaneous messages ...

Page 9: ...duction this chapter the guide comprises the following topics To learn about Go to Getting started page 5 Understanding device statuses page 11 Managing transit operations page 13 Interactive features page 19 Other types of transit operations page 39 Error messages page 45 ...

Page 10: ...ted documentation For further information on the EBI Tema system consult the EBI Temaline Interface Temaline Access Control Configuration Guide which is provided with the Temaline Interface kit This document is in Acrobat and compiled HTML Help format ...

Page 11: ...5 2 Getting started This chapter describes basic mechanical and design features of the Voyager Device To learn about Go to The layout of the device page 6 The layout of the display page 7 ...

Page 12: ...phic display and a reader You can use the device for T A SAP canteen management and access control To perform these functions the device comprises the following features A color graphic display A 10 digit keypad with backlighting Backlit navigational arrows and Enter and Cancel buttons A speaker Figure 1 Voyager Compact Device ...

Page 13: ...Device display Field Description Transit direction Specifies the direction assigned to the transit performed Transit direction is present only for T A devices if the Change Transit Direction feature is configured for the device Date Time Current date time Logo Customer logo Message Configurable text Information The meaning of the current icon selected or other informational messages Icon bar Icons...

Page 14: ...n Message Provides access to the spontaneous message template Reason Provides access to the reason template Enquiry Provides access to the enquiry template Transit Category Provides access to the transit category template ADL Default icon to access the ADL template Set language Default icon for the device set language function Chinese flag Indicates Chinese language setting British flag Indicates ...

Page 15: ...on use the arrow keys to select an icon and then press Enter The new selected icon is then highlighted in a red square To enter a value such as a PIN use the numeric keypad For further information on these features see Interactive features on page 19 Figure 3 Voyager Device navigational arrows Figure 4 Voyager Device keypad ...

Page 16: ...2 GETTING STARTED 10 https extranet honeywell com ...

Page 17: ...sages Status messages report system modes and unusual occurrences relating to The device The door controlled by the device Transits Figure 5 illustrates a generic status display on the device Figure 5 Status display Field Description Caption Name of status Message Text associated with caption ...

Page 18: ...n progress You may use the device but you may experience some delay in response time Transit Buffer full TRANSIT BUFFER FULL There is no more space available on the device to store transits To prevent further loss of transits this device has been blocked Door statuses Door locked DOOR LOCKED This door is locked do not attempt to transit through this door Door unlocked PLEASE ENTER The door is unlo...

Page 19: ...ocedure This chapter describes typical transit operations that use these authentication methods For information about PIN only transits and airport boarding see Other types of transit operations on page 39 To learn about Go to Performing a basic transit operation page 14 Performing a transit with a card number and PIN page 17 Clocking in and clocking out page 19 ...

Page 20: ...ransit the device checks the information stored on your card and then searches in the cardholder archive to determine your access rights To complete a transit using only a card Hold the card a few centimeters from the reader in the highlighted area in Figure 6 The reader verifies the permissions configured for the card Figure 6 Voyager Compact Device ...

Page 21: ...lable only when multimedia option is installed Transit information Transit direction For AC and CA terminals ACCESS GRANTED For T A or SAP terminal CLOCK IN for a transit in Entry direction CLOCK OUT for a transit in Exit direction For devices that are configured simultaneously as T A and AC the T A behavior shall apply Time Time of the transit Reason Reason used for the transit if any Information...

Page 22: ...it and close it If the transit is denied the device emits an Access Denied sound and displays an Access Denied message the door remains locked For more information on error messages see Error messages on page 45 Toolbar Displays icons representing functions configured for the cardholder who performed the transit Field Description ...

Page 23: ...The device checks the PIN entered against the value stored for you for the number of retries configured Note You do not need to press Enter to confirm the PIN entered once the configured number of digits configured for the PIN is reached the device automatically processes it When the device verifies that the PIN is correct access is granted The device emits the access granted sound a gentle chime ...

Page 24: ...eader The device authenticates your card and then displays a request for a PIN 2 FOR ODD NUMBERS Enter your designated PIN but modify the final digit to be one LESS than the actual PIN For example if the PIN is 5437 enter 5436 FOR EVEN NUMBERS Enter your designated PIN but modify the final digit to be one MORE than the actual PIN For example if the PIN is 7938 enter 7939 3 Wait for confirmation an...

Page 25: ... configured for one direction clock in OR clock out or for both directions clock in AND clock out In this case to set a specific direction for the device you must use the Change direction function To change the transit direction and perform the transit 1 Check the current direction set for the terminal that is shown on the right side of the header of the display 2 Select the Change direction icon ...

Page 26: ...ERATIONS 20 https extranet honeywell com If the transit is valid the device emits the access granted sound a gentle chime displays the clock in clock out page and if so configured unlocks the door Figure 10 Clock In display ...

Page 27: ...t the relative key s You may specify a transit category a reason simple or enhanced a enquiry request In these cases the device shows instead of the idle page the related feature pages To learn about Go to Changing the display language of the device page 22 Associating a reason to a transit page 25 Associating an Additional Data List ADL to a transit page 28 Performing enquiries page 32 Reading sp...

Page 28: ... you to change the current language to another of the available languages To change the language of the device from the language function key 1 On the device display select the set language function flag you need from the toolbar 2 Press Enter The device displays the Change Language display for a few seconds and then returns to the idle page with the new language set Figure 11 Change language disp...

Page 29: ...F THE DEVICE To change the language of the device from a language menu 1 On the device display select the language menu icon 2 Press Enter to display the language menu Figure 13 Change Language Menu icon Figure 14 Language menu ...

Page 30: ...honeywell com 3 Select the language you need and press Enter to view the Language selection display After a few seconds the device returns to the idle page display showing the new language that you have set Figure 15 Language selection display ...

Page 31: ...There are two types of reasons Simple Characterized by a reason code added to the transit Enhanced Characterized by required parameters and entered using an Additional Data List To associate a simple reason with a transit 1 Use the arrow keys to select the desired reason icon from the toolbar or description in the menu Figure 16 Reason selection display ...

Page 32: ...our rights to use the reason if the reason is not usable the device displays Feature not available If the function is usable the device checks the validity of the reason if the reason is not usable the device displays Feature expired The device then checks your rights for the transit and displays the Transit page including the reason you selected The device also inserts the reason code into the tr...

Page 33: ...ason click Cancel to cancel the operation 2 Fill in the ADL fields and present your card to authenticate the transit See Associating Additional Data Lists with a transit on page 28 for further information The device checks your rights to use the reason if the reason is not usable the device displays Feature not available If the function is usable the device checks the validity of the reason if the...

Page 34: ...that will be associated to your transit To associate an ADL with a transit 1 Use the arrow keys to select the desired ADL icon in the toolbar 2 Click Enter to confirm the selection and display the Additional Data List template If you select the wrong ADL press Cancel to cancel the operation Figure 19 Additional Data List template Figure 20 Example ADL for External Wages ...

Page 35: ...re Alphanumeric When you select an alphanumeric field the device displays a virtual alphanumeric keyboard Press Enter to open the virtual keyboard on the screen Use the arrows to select a key then press Enter to confirm the selection Proceed in this way for every character you need to enter When you have finished composing the entry press on the virtual alphanumeric keyboard then press Enter to in...

Page 36: ...irm the selection Time There are two options for entering a time Type the desired time hours and minutes and press Enter to confirm OR a Press Enter to select the hour subfield and use the up down arrows to increase decrease the value or directly type the desired hour b Use the right arrow to select the minute subfield and use the up down arrows to increase decrease the value or directly type the ...

Page 37: ...H A TRANSIT The device checks your rights to use the ADL if the function is not usable it displays Feature not available If the function is usable the device checks your rights for the transit and inserts the ADL data into the transit record ...

Page 38: ... an enquiry 1 Use the arrow keys of the navigator to select the desired Enquiry icon and click Enter to confirm the selection 2 Submit your card to the reader to authenticate the request The device checks your permission to make the enquiry If the function is not usable the device displays Feature not available When the request is authenticated the device displays the information requested Scroll ...

Page 39: ... Remote transit enquiries Remote transit enquiries generate a list of all the transits performed by the cardholder on all the Temaline devices in the system History of transits The information is stored at the Supervision Center When you generate a remote transit enquiry the device submits the request to the Supervision Center and displays Waiting for supervision reply until a reply is received Fi...

Page 40: ...Remote generic information is imported from external data sources and is stored at the Supervision Center See Figure 24 When you generate a remote generic enquiry the device submits the request to the Supervision Center and displays Waiting for supervision reply until a reply is received Upon authentication the Supervision Center sends the data to the device and the device displays it If your requ...

Page 41: ...a transit is performed Spontaneous messages can be associated with A specific employee or to a set of employees and so addressed exclusively to the person in question or the set of people A primary object and so they can be viewed by all authorized users who transit at the device Each Spontaneous Message may include some parameters that put some condition on the presentation of the spontaneous mes...

Page 42: ... https extranet honeywell com Spontaneous messages may also be displayed in different languages If the device language is set to Italian the message is in Italian if the device language is set to French the message is in French ...

Page 43: ...ter to confirm the selection and display the Transit Category template with the related features If you select the wrong Transit Category click Cancel or use a specific icon or menu item to cancel the operation 2 Use the features available on the transit category display and then present your card to authenticate the request The device checks your right to use the Transit Category if the function ...

Page 44: ...5 INTERACTIVE FEATURES 38 https extranet honeywell com ...

Page 45: ...t operations This chapter describes some specific transit operations To learn about Go to Performing a transit in semiautomatic mode page 40 Performing a transit with PIN code only page 41 Performing a boarding operation page 43 ...

Page 46: ... is performed when the device is in semiautomatic control mode To perform a transit in semiautomatic mode Present your card to the device The device checks all the controls when all the controls are passed the device sends a request to the Supervision Center then displays the message Waiting for supervision reply until you get an answer from the Supervision Center The Supervision Center can accept...

Page 47: ... PIN is always a numeric value When you have entered the PIN code the device use this number to identify the cardholder and to verify the cardholder s authorization to transit from the door Note You do not need to press Enter to confirm the PIN entered once the configured number of digits configured for the PIN is reached the device automatically processes it If access is granted the device emits ...

Page 48: ...he device shows the following alert message Note that if the device has been configured for a specific number of retries and a block time out and you exceed the number of attempts the device will be blocked and shows the following display Figure 28 Wrong PIN code display Figure 29 Door Locked display ...

Page 49: ...cific boarding procedure To initiate a boarding operation 1 On the keyboard enter the device keyboard code keyboard code is a numeric code 2 Once the code is entered the device prompts you to present your card If the card is authorized the device unlocks the door for the configured period of time and shows the following display Figure 30 PIN code prompt Figure 31 Autorized Boarding display ...

Page 50: ...ure must present his her card again or if this option has been configured another cardholder may present his her card to the device The device returns to its Idle display Note When the airport boarding procedure is not in progress the device accepts normal transit operations See Performing a transit in semiautomatic mode on page 40 for more details ...

Page 51: ...er Telnet tools to telnet Team Voyager device C telent IP Provide below command to set the device IP and host IP Vts setip to configure the Sesamo device IP Vts sethost to configure EBI PC IP in the device Hon SH iMX27 login root login 602 root login on ttymxc0 root i MX27 telnet 127 0 0 1 Entering character mode Escape character is TEMA Virtual Monitor V2 0 ready 127 0 0 1 Ethernet Connecting and...

Page 52: ... 0 0 1 Calling System reboot Before providing vts reboot set the Jumper 3 to OFF position to avoid system restore to factory defaults again 3 Configure Tema Voyager in EBI server Connect the Tema Voyager and EBI PC in the network Create a new Tema Voyager and configure the device IP in EBI page Ethernet Connecting and how to configure into EBI system 46 https extranet honeywell com ...

Page 53: ... Create a new Sesamo door and assign the device Configure the Gate as displayed in the attachment Ethernet Connecting and how to configure into EBI system 47 ...

Page 54: ... newly created door and save Once details are downloaded to device verify by showing cards Note Detail information please reference EBI Configure Manual Ethernet Connecting and how to configure into EBI system 48 https extranet honeywell com ...

Page 55: ...erface RJ45 Female Connector P4 Output interface 5Pin 3 5MM pitch Header connector P5 TAMPER Switch interface 2Pin 2 5MM Pitch Header connector P6 RS 485 communication interface 3Pin 2 5MM Pitch Header connector P7 Inputs and DC power interface 6Pin 3 5MM Pitch Header connector SW1 RS 485 length settings 2Pin 1 27MM DIP switches Connector Function Specification 8 49 ...

Page 56: ...ed as general purpose inputs The typical connection for digital dry contacts is shown in Figure 22 Temaline recommends that you establish an electrical environment where the cables are well separated even at short runs especially to the power cables or external cables which can be essentially subjected to interference or lightning Use a twisted pair cable for the contact cables Make sure that the ...

Page 57: ...hm Temaline recommends that you establish an electrical environment where the cables are well separated even at short runs especially to the power cables or external cables which can be essentially subjected to interference or lightning Use a twisted pair cable for the contact cables Make sure that the cables correspond in size to the norms indicated in section INPUT WIRES Max contact resistance 2...

Page 58: ...OUT1 is dedicated to the Door Electro lock Usually the OUT2 is dedicated to the busy lamp Outputs can be also used as general purpose outputs Temaline recommends that you establish an electrical environment where the cables are well separated even at short runs especially to the power cables or external cables which can be essentially subjected to interference or lightning External relays powered ...

Page 59: ...n connect the door lock directly to the reader using an external power supply The current shall not exceed 1 2A or a peak of 5A for a period of 0 5 sec max Notes For not resistive loads You must use the 1N4004 diodes as shown in Figure 25 Two diodes are included in the package The external power supply must be isolated Figure 25 Connecting loads using an external isolated power supply ...

Page 60: ...line termination for the RS 485 network a RS 485 allows the wiring of a multidrop communication network of up to 1200 m in length SW1 DIP switches Pin1 Pin2 set in ON position b RS 485 Port communication network should not exceed 15 m in length SW1 DIP switches PIN1 PIN2 set in OFF position Figure 26 Jumpers Jumper ON OFF Function SW1 1 2 ON Long distance up to 1200m OFF Short distance up to 15m ...

Page 61: ...ce but you may experience some delay in response time Terminal door out of order OUT OF ORDER The reader or the door controlled is experiencing technical difficulties You may not use the device at this time Terminal not configured OUT OF ORDER The reader has not yet been configured You may not use the device at this time Transit buffer full TRANSIT BUFFER FULL There is no more space available on t...

Page 62: ...administrator Waiting for reply WAITING FOR REPLY The desired operation requires data from the Supervision Center Please wait for approval before you continue For more information on your site operations contact your system administrator Table 6 Door error messages Status Icon Caption Meaning and Action Door forced DOOR FORCED The door managed by this reader has been forced Please notify security ...

Page 63: ...ture you selected is not yet valid or has already expired Contact your system administrator for further information and assistance Feature not available FEATURE NOT AVAILABLE You are not authorized to use the feature you selected Contact your system administrator for further information and assistance Guard Tour GUARD TOUR POINT ACTIVATION This guard tour point has been activated You can now proce...

Page 64: ...Inspection SELECTED FOR SECURITY INSPECTION Access denied You have been selected for security inspection Follow instructions from security personnel Threat level RESTRICTED ACCESS Access denied Access to this zone is temporarily restricted due to an increase in security threat level Transit not happened TRANSIT NOT HAPPENED The door has not opened for the transit requested Wrong Access level WRONG...

Page 65: ...ugust 13 2005 Honeywell commits when requested by the customer to the collection treatment recovery and disposal of the apparatus produced Customers in the European Union are advised to dispose of this product at the end of its useful life in accordance with the applicable local laws regulations and procedures 59 ...

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