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Chapter 4 — Maintenance and Security

36

GMPT-401 Personal Tracker User Guide

2

Activate firmware download mode on the tracker by pressing both the power 
and Bluetooth buttons at the same time - hold for 5 seconds. The battery 
LED will flash red, green, and blue continuously.

3

Connect the tracker to the PC using the supplied USB cable.

4

Click the 

Choose

 button to select the firmware upgrade file.

5

Click the 

Upgrade

 button to start the firmware upgrade.

6

After the upgrade, reset the tracker by pressing the power button for >10 
seconds (until the LEDs turn off) then release.

7

Turn the tracker on by pressing the power button for 2 seconds. The tracker 
is reset.

Cleaning the Tracker and Holder

The tracker and holder may be cleaned with a soft cloth or tissue dampened 
with water (or a mild detergent-water solution). If a detergent solution is used, 
rinse with a clean tissue dampened with water only.

Only clean the pogo contacts with alcohol and a soft cloth. This prevents 
unwanted residue from forming on the contacts, ensuring a reliable connection.

Battery Replacement

The battery is user replaceable. You must order a battery replacement kit which 
includes:

•

Replacement battery

•

Rubber seal

•

Screws (x7)

Bluetooth

Button

Power

Button

Do not use abrasive wipes or tissues on the tracker and holder casing - 
abrasive wipes may scratch the casing. Never use solvents (such as 
acetone) on the casing - solvents may damage the casing.

Do not submerge the holder in water. The holder is not waterproof.

Summary of Contents for GMPT-401

Page 1: ...GMPT 401 GMPT 401 C1D2 Personal Tracker User Guide ...

Page 2: ...includes this file does not necessarily use all of the third party software components referred to below Packages using BSD license STMicroelectronics MCU 2015 STMicroelectronics Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list...

Page 3: ... ViewPoint Application 6 Staying Safe 6 2 Getting to Know the Personal Tracker 7 Positioning the Personal Tracker 8 Using a Remote Antenna 9 About the Personal Tracker 10 Inserting Removing the Phone 12 Inserting Removing the Tracker 13 Status Indicators 14 On the Phone 14 On the Tracker 14 Understanding Communication Cycles 15 Reporting Interval 15 GPS Check 16 Mailbox Check 16 SOS Messages Alert...

Page 4: ...tatus 27 Default Network 27 Tracker Battery 27 GPS 28 Bluetooth 28 Pre Set Messages 28 SOS Message 28 Connection Interval 28 Tracker 30 User Profile 31 Using the Tracker in Standalone Operation 32 4 Maintenance and Security 33 Upgrading the Firmware 34 Using the GMPT 401 Application 34 Using the USB Cable and a PC 35 Cleaning the Tracker and Holder 36 Battery Replacement 36 Troubleshooting 38 Secu...

Page 5: ...GMPT 401 Personal Tracker User Guide v A Technical Specifications 41 Technical Specifications 42 ...

Page 6: ...Support Portal Create an account if you don t already have one 2 On the Home page click Downloads 3 Select your product from the drop down list Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Technical Communications department directly at ACSHSMTechnicalCommunications honeywell com Note For help clic...

Page 7: ...pter gives an overview of the GMPT 401 Personal Tracker and includes What is the GMPT 401 Personal Tracker Feature Summary Modes of Operation Out of the Box Personal Tracker Activation Using the ViewPoint Application Staying Safe ...

Page 8: ...ersonal Tracker allows a tracking application running on a remote computer to display and track the operator s current position and to communicate with the operator through text messages sent using the iOS app installed on the Apple device The tracking application available from Honeywell Global Tracking is called ViewPoint It is a web based application that is accessed through a web browser runni...

Page 9: ...ge 24 Point of Interest This feature allows you to send a message to the ViewPoint application to record a particular location For more information Tracking on page 25 Messaging Using the GMPT 401 App you can send and receive messages without cell phone coverage Messages can be sent and received from ViewPoint the online tracking system an SMS recipient an Email recipient or another tracker Pre se...

Page 10: ...of Operation The Personal Tracker can be used in the following configurations One Device the tracker phone and holder assembled together to make one device Two Devices the tracker and phone connected through Bluetooth Standalone the tracker used alone limited functionality ...

Page 11: ...MPT 401 Application from the Apple App Store The GMPT 401 app provides messaging situation awareness configuration and other capabilities for the tracker iPhone 6s Holder The holder allows you to use the tracker and iPhone as one device It also provides charging and power sharing capabilities External Antenna An external antenna can be used if the tracker is not in sky view for example on the roof...

Page 12: ...our tracker in ViewPoint For more information see the ViewPoint for GMPT 401 Personal Tracker User Guide available at www gt honeywell com 1 Click Support Log into Technical Support Portal Create an account if you don t already have one 2 On the Home page click Downloads 3 Select your product from the drop down list Staying Safe Honeywell Global Tracking recommends that the Personal Tracker is use...

Page 13: ...w the Personal Tracker This chapter provides information on the Personal Tracker and includes the following Positioning the Personal Tracker About the Personal Tracker Status Indicators Understanding Communication Cycles ...

Page 14: ...he following Give the Personal Tracker the best view of the sky whenever possible Locate the Personal Tracker at the highest possible position free from obstructions and safe from damage Tracker performance is best when the antenna is placed vertically Horizontal orientation will affect antenna performance for both GPS and Iridium satellite Nearby radar transmitters other satellite communications ...

Page 15: ...ere the Personal Tracker is not in sky view To fit the external antenna on the tracker 1 Unscrew and remove the tracker s antenna 2 Screw on the external antenna until finger tight then turn a further 1 4 turn Mount the antenna on the roof of the vehicle or where a good view of the sky is available To re fit the antenna screw until finger tight then turn a further 1 4 turn Antenna Note Antenna per...

Page 16: ...Chapter 2 Getting to Know the Personal Tracker 10 GMPT 401 Personal Tracker User Guide About the Personal Tracker Front View As One Device Holder iPhone On Off iPhone Volume iPhone iPhone Home Button ...

Page 17: ...s One Device To use the Personal Tracker as one device you must insert the phone and tracker into the holder Tracker Antenna Phone Camera Network LED Tracker Power Button Tracker Battery LED Bluetooth Pairing Button SOS Button Tracker Release Buttons Pogo connector for charging End Cap Lanyard Hole ...

Page 18: ...he end cap and slide the lock to open 2 Slide phone in to the holder as shown and ensure the iPhone clicks into position 3 Close the end cap and while pressing down slide the lock until it clicks To remove the phone 1 Press the red button while pressing on the end cap and slide the lock to open 2 Slide the phone upwards out of the holder 3 Close and lock end cap ...

Page 19: ... Removing the Tracker To insert the tracker in the holder slide it in the back of the holder until it is secured with a click To remove the tracker from the holder press the release buttons at the same time on each side of the holder and slide it out Release Buttons Release Buttons Release Buttons ...

Page 20: ...e firmware and application versions On the Tracker When in standalone operation the tracker uses the Network LED and Battery LED indicators located on the tracker to show status Satellite coverage Bluetooth Connection Tracker Battery GPS Note The Iridium IMEI and Tracker ID will remain blank on the Status screen until the tracker has registered with ViewPoint Tracker information will only be avail...

Page 21: ...acker until the next successful transmission up to 10 messages can be stored and sent later This helps to maintain an unbroken bread crumb trail on the mapping system Once the transmission is successful a mailbox check is made allowing the Tracker to receive any waiting messages Once completed the Personal Tracker goes back to sleep until the next scheduled reporting interval Battery LED Color Ind...

Page 22: ... Any pending messages in the app outbox will also be sent You can schedule one or several mailbox checks in between reporting intervals Tracking messages are not sent during mailbox checks however the mailbox is checked automatically when a Tracking report is sent SOS Messages Alert Mode When alert mode is activated an SOS tracking message is sent immediately If there is no GPS available then the ...

Page 23: ... how to use the Personal Tracker and includes Charging the Battery Turning the Personal Tracker On Off Bluetooth Connection Resetting the Personal Tracker Using the GMPT 401 Application for iPhone Using the Tracker in Standalone Operation ...

Page 24: ...with the tracker if you are using a charger that supplies enough power such as the wall adapter If your charger is not supplying enough power only the tracker will charge Charge Times Tracker charging time is 3 hours Be sure to charge the tracker in dry conditions If the pins on the tracker connector or USB cable connector are wet dry them before charging This avoids corrosion on the pins that can...

Page 25: ...ast between charges If satellite coverage is poor and messages cannot be delivered the Personal Tracker remains on for longer while attempting to retry Turning the Personal Tracker On Off To turn the tracker on Press and hold the power button for 2 seconds The Battery LED flashes green for 2second then it flashes green amber or red to show the percentage of battery charge see Battery LED on page 1...

Page 26: ...ress 5 Enter PIN code 123456 The tracker will pair with your phone When connected the Bluetooth connection icon shows on the status bar of the GMPT 401 App Resetting the Personal Tracker In the unlikely event that the tracker becomes unresponsive or shows erratic behavior a hard reset may be required To reset the tracker press the power button for 10 seconds until the LEDs turn off The tracker is ...

Page 27: ...e app on your iPhone The first time you launch the GMPT 401 App you must fill in the User Profile screen This will link your information and email address to your device Use the menu bar on the bottom of the screen to access the different menus Messages Message can be sent to the following ViewPoint the online tracking system SMS recipient Email recipient Another tracker ...

Page 28: ...each contact 44123456789 123 abc abc com Contact types can be mixed 4 To automatically add your current location to the message touch the blue location icon 5 Compose your message then touch the arrow in the upper left corner to send Inbox Stores received messages You can view delete and reply to messages in the Inbox at any time Messages are received at regular intervals as defined in Settings Co...

Page 29: ...ms at any time Trash Stores messages that have been deleted Deleting messages in the Trash will remove them permanently Contacts The app integrates the contacts from your iPhone so that you can use your existing contacts To add a contact you must add it to the list of contacts for the iPhone SOS Touch the SOS icon on the menu bar to send an SOS message and activate Alert Mode You must confirm this...

Page 30: ...e following effects An SOS message and tracking position message are transmitted to ViewPoint irrespective of whether a GPS fix is obtained Your last known position is sent if there is no GPS fix The interval between routine tracking messages may change depending on how the system has been configured in the app Alert Mode settings are configured in Settings Connection Interval Alert Report Rate se...

Page 31: ...of the tracking reports that have been generated Every tracking message sent out will be logged here This is limited to 10 000 logs Situation Awareness Use Situation Awareness SA to ask ViewPoint or other tracking application for the POIs reported by the trackers in your fleet within a certain radius and time period of your current location For example if you ask for an SA report within a radius o...

Page 32: ...eration 26 GMPT 401 Personal Tracker User Guide 2 Input the Radius and Age 3 Touch Request then confirm Depending on satellite coverage it can take several minutes before the situation awareness report is received ...

Page 33: ...s Default Network The default network is Iridium Dual Mode functionality may be available as a future enhancement Tracker Battery If your iPhone battery is low you can charge it from the tracker s battery This is only possible if the tracker and the phone are in the holder Use the Tracker Battery menu to turn on this function and configure when the tracker should start and stop charging the iPhone...

Page 34: ...vorites Saved and select the message Add the recipient and touch Send SOS Message This menu shows the default SOS message To create a new SOS message and select it as the default touch the plus symbol next to CHOOSE ANOTHER MESSAGE write your message then touch Set Default To change the default SOS message to one that already exists on the list select the message then touch Set Default Connection ...

Page 35: ...ner of the screen Alert Report Rate Settings Default Range Reporting Interval 2 minutes From 2 minutes to 24 hours GPS Acquisition 1X From 1 to 128 times per interval This specifies how often the GPS position is updated in between reporting intervals Mailbox Check 1X From 1 to 128 times per interval This specifies how often the tracker will check for new messages in between reporting intervals Not...

Page 36: ...eactivated Clear after alert timeout The SOS message and tracking report are sent at the Alert Mode Reporting Interval rate for the duration of the timeout When the timeout has expired Alert Mode is deactivated The timeout can be set from 0 to 16 hours Tracker Tracker Status This shows if the tracker is on or off You can turn the tracker off by sliding the button To turn the tracker on you must us...

Page 37: ...acker turns off without having to confirm in the app Tracker Report Content You can chose to add more content to the basic tracking report that is sent by the tracker Enabling Enhanced Tracking GPS Integrity and Battery Levels will add the following information to the tracking report Enhanced Tracking course speed and altitude GPS Integrity PDOP measure of GPS accuracy number of GPS satellites use...

Page 38: ...on you can Send normal tracking messages to ViewPoint Activate Alert Mode to send an SOS message and tracking information to ViewPoint To configure the tracker in standalone operation you must use ViewPoint See the ViewPoint for GMPT 401 Personal Tracker User Guide more information This document is available on the web see Additional Documentation on page vi Note You cannot send or receive message...

Page 39: ... provide reliable and efficient operation with minimal care Although specific maintenance is not required the following checks ensure dependable operation Upgrading the Firmware Cleaning the Tracker and Holder Battery Replacement Troubleshooting Security ...

Page 40: ... Using the iPhone GMPT 401 Application Using the USB cable and a PC Using the GMPT 401 Application Firmware upgrades are delivered in the GMPT 401 application on the iPhone The application updates when a new version of firmware is available When you open the app it informs you that there is a new firmware version for the tracker Touch Upgrade The installation takes about 3 minutes You can also tou...

Page 41: ...g the USB cable and a PC Before upgrading the firmware you must download the firmware upgrade file and Honeywell Upgrade Tool To download the firmware upgrade file and upgrade tool 1 Go to www gt honeywell com 2 Click Support Log into Technical Support Portal Create an account if you don t already have one 3 On the Home page click Downloads 4 Select your product from the drop down list 5 Download ...

Page 42: ... tracker is reset Cleaning the Tracker and Holder The tracker and holder may be cleaned with a soft cloth or tissue dampened with water or a mild detergent water solution If a detergent solution is used rinse with a clean tissue dampened with water only Only clean the pogo contacts with alcohol and a soft cloth This prevents unwanted residue from forming on the contacts ensuring a reliable connect...

Page 43: ...and remove the 7 screws 2 Remove the back cover to access the battery 3 Remove the old battery and replace with the new battery make sure the orientation is correct 4 Inside the back cover remove the rubber seal and replace with the new one 5 Place back cover on the tracker making sure the SOS button is in place 6 Secure the back cover with the 7 new screws and fit the screw caps ...

Page 44: ...that the iPhone is kept up to date in a Personal Tracker deployment Make sure the iOS update is from trusted source before you upgrade Problem Solution GMPT 401 iOS application is not responding Close the application and restart it If that does not help restart the iPhone iPhone won t connect to the tracker Close the application and restart it If that does not help restart the iPhone Tracker is no...

Page 45: ... that you only connect to Wi Fi networks that have been secured with WPA2 PSK or better meaning a secure passphrase is used to connect to the network For detailed information on the Apple iOS security features see the iOS Security Guide Personal Tracker Disaster Recovery Disaster recovery refers to the process and measures performed to restore standard operations on the Personal Tracker Some of th...

Page 46: ...Chapter 4 Maintenance and Security 40 GMPT 401 Personal Tracker User Guide ...

Page 47: ...41 A Technical Specifications This appendix contains the technical specifications ...

Page 48: ... 4 F to 131 F Limited to the operating temperature of the phone Storage Temperature Tracker 40 C to 60 C 40 F to 140 F Holder 20 C to 55 C 4 F to 131 F Relative Humidity Tracker 95 40 C 104 F non condensing Waterproof Tracker IP66 and IP67 Holder IP30 Shock Vibration Tracker 26 drops at 1 2m 3 3 ft MIL STD 810G Method 516 6 Proc IV Tracker Holder and iPhone 6 drops at 1m Note The Holder is not wat...

Page 49: ......

Page 50: ...Honeywell Global Tracking Miller Court Severn Drive Tewkesbury Gloucestershire GL20 8DN UK www honeywellaidc com GMPT 401 Personal Tracker User Guide GMTRA IOS EN UG P N GMTRA IOS EN UG Rev A ...

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