Honeywell CNI4 Operating And Installation Manual Download Page 54

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8 Troubleshooting

Connect the CNI4 device to MasterLink, and download diagnostic logs to troubleshoot the following
issues:

Error

Codes

Error Description

Troubleshooting Recommendations

150

Firmware upgrade image is not
valid

Firmware binary may be corrupted. Check for the right
firmware from the release package

153

Firmware upgrade packet
sequence mismatch

Re-initiate firmware upgrade using MasterLink. Upgrade
will resume from where it stopped

154

Firmware upgrade fail due to
invalid packet size

Check the max packet size in MasterLink

155

Firmware upgrade fail due to
flash write error

Retry firmware upgrade. If problem persists, replace the
hardware

156

Firmware upgrade fail due to
flash read error

Retry firmware upgrade. If problem persists, replace the
hardware

157

Firmware upgrade sequence
number out of range

Re-initiate firmware upgrade using MasterLink. Upgrade
resumes from where it stopped

158

Firmware upgrade fail due to low
battery

Wait (1-4 hrs ) for the Super capacitor to recharge. After
that, retry the firmware upgrade.

159

Firmware upgrade fail due to
image checksum error

Firmware binary may be corrupted. Check for the right
firmware from the release package

160

Firmware upgrade fail due to
data packet checksum error

Re-initiate firmware upgrade using MasterLink. Upgrade
will resume from where it stopped

162

No Diagnostic records found

Perform a Time Sync before pulling Logs

164

Microprocessor Watchdog Reset
occurred

If problem persists, replace the hardware

172

External OTA flash segment erase
fail

In case of multiple occurrences, perform a reset. If problem
still persists, replace the hardware.

174

OTA flash write failure

If problem persists, replace the hardware

175

Data flash read failure

In case of multiple occurrences, perform a reset. If problem
still persists, replace the hardware.

176

OTA flash read failure

Retry firmware upgrade. If problem persists, replace the
hardware

177

Configuration data checksum
error

In case of multiple occurrences, perform a reset. If problem
still persists, replace the hardware.

180

Client certificate key is invalid

Client certificate is not valid or corrupted. Reload valid
client certificate key.

181

Server certificate key is invalid

Server certificate is not valid or corrupted. Reload valid
server certificate key.

184

Client certificate expired

Send certificates for renewal

8 Troubleshooting

Honeywell

| 50

Summary of Contents for CNI4

Page 1: ...2 Version 2 October 2017 Honeywell Process Solutions Mercury Instruments 512 Virginia Drive Ft Washington PA 19034 USA 855 251 7065 United States Canada 302 669 4253 Outside the United States MI TAC Support Honeywell com www honeywellprocess com ...

Page 2: ...oftware may be used or copied only in accordance with the terms of those agreements No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or any means electronic or mechanical including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Honeywell Process Solutions For technical assista...

Page 3: ...4 USB to serial cable 17 5 5 Disconnecting the serial interface cable 18 5 6 Installation Drawing 19 6 Getting Started with a CNI4 device 20 7 Configuration 21 7 1 Getting started with MasterLink 21 7 2 Configuring a Pulse Accumulator using serial connection 24 7 3 Configuring a Cloud Link 4G Modem using serial connection 28 7 4 Configuring an integrated CNI4 device using serial connection 32 7 5 ...

Page 4: ... 5 Audit Trial Configuration Items 57 9 1 6 Alarm Items 58 9 1 7 Call in and Call out 59 9 1 8 Scaling Factor Item Codes 62 9 1 9 Modem Item Codes 62 9 2 CNI4 Index Base 71 9 3 Connecting to cellular networks 74 9 3 1 Connecting to AT T network 74 9 3 2 Connecting to Verizon network 74 10 Glossary 76 CONTENTS ...

Page 5: ...As the two channels act as independent accumulators typical installations might include a One pulse source pulse transmitter or meter pulse connected to either Ch1 or Ch2 b Two separate pulse sources pulse transmitters or meter pulses Ch1 for the first source and Ch2 for the second source c Pulse outputs from one volume corrector connected to both channels Ch1 for corrected volume pulses and Ch2 f...

Page 6: ...lume for a fixed pressure factor or fixed temperature factor or both The number of digits for Accumulated Volume and FixedFactor Volume can also be assigned for both channels item numbers 097 refer to Scaling related Item Numbers in the Appendix section Ch1 Item Ch2 Item FixedFactor Volume 000 908 Incremental FixedFactor Volume 225 909 FixedFactor Value 044 440 FixedFactor Volume Units 090 457 Fix...

Page 7: ...itch Pulse Rate In 20 PPM 5 duty cycle 600 PPM 40 duty cycle 300 PPM 20 duty cycle Table 2 1 Pulse Input Source Specifications Memory 41 Days If 4 user specified audit trail log items are configured for hourly logging Power Supply Battery 2 D cell Lithium disposable battery pack for the Pulse Accumulator 2 D cell Lithium disposable battery pack with super capacitor for the Cloud Link 4G Modem Exte...

Page 8: ...orts IPV4 communication Bluetooth Low Energy interface can be used for wireless configuration Security SSL TLS 1 2 Transport Layer Security TLS and its predecessor Secure Sockets Layer SSL both frequently referred to as SSL are cryptographic protocols that provide communications security over a computer network Software Configuration MasterLink R510 Windows iOS Android Data Collection TDS PowerSpr...

Page 9: ... express or implied No agent is authorized to assume for Mercury Instruments any liability except as set forth above 3 2 Safety in Hazardous Locations The Mercury Instruments CNI4 is certified by CSA CUS for Class I Div 2 Group D hazardous locations when installed in accordance with CSA CUS control drawing 40 6144 in this manual Operate the CNI4 device only if the instrument is completely intact A...

Page 10: ...k desktop application The CNI4 supports white listing of cellular communications You can configure up to 10 host IP addresses for the device to allow specific hosts in case of host initiated call outs For communication over a cellular interface the Cloud Link 4G Modem can use SSL TLS 1 2 certificates for mutual authentication and secure connection The following certificates can be loaded for secur...

Page 11: ...ywell This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Figure 3 1 Label Serial Number Figure 3 2 Material label 3 Safety Honeywell 7 ...

Page 12: ...lose the card holder 4 Slide the SIM card holder to the left until it snap locks 5 Close the cover Attention To avoid damage to the SIM card ensure that the CNI4 Cloud Link 4G Modem is powered down before inserting or removing the SIM card damage may result to the SIM card 4 2 Instrument Mounting Options The instrument mounting options must be clearly specified at the time of order to ensure that ...

Page 13: ... utilized Illustrated below is the rear view of a CNI4 with associated mounting dimensions in inches Figure 4 1 Wall Mounting Tabs and Dimensions Recommended wall and fasteners Recommended Wall Brick Wall Fasteners Stainless Steel Thread Forming dia 1 25 length Screw size 0 25 Min Torque 56 lb in 4 Mechanical Assemblies Honeywell 9 ...

Page 14: ...tput This includes American Rockwell Romet Roots or Schlumberger meters The UMB housing may be rotated about the base plate so that the instrument and index will face in any of four directions To mount remove all four screws provided with the kit which attach the base plate to the bracket housing Replace and tighten the four screws after repositioning the UMB housing Figure 4 2 CNI4 with Universal...

Page 15: ...will accept a 2 inch diameter galvanized pipe and is secured in place with a pair of Allen Head Set Screws Figure 4 4 Pipe Mounting using Collar Shown below is a U Bolt mounting option This is optimized for metal pipe with an outside diameter of 2 Figure 4 5 Pipe Mounting using U Bolts 4 Mechanical Assemblies Honeywell 11 ...

Page 16: ... placed against the outside of the enclosure for a few seconds Figure 4 6 CALL switch 4 4 Enclosure Sealing You need to open and close the device door to configure the CNi4 device After configuring the CNI4 instrument close the device lid and lock the door Seal the enclosure either using a conventional lock through the larger hole or by a security wire seal through the smaller hole Hole to lock an...

Page 17: ...re below This enables you to order a Cloud Link 4G modem at a later time and retrofit it inside the CNI4 device Antenna and terminal block position external dc power are same for both meter and wall mount For Div 2 installation with external power option The enclosure is supplied with a rigid metal conduit clamp 20 3418 and nut 22 2841 4 Mechanical Assemblies Honeywell 13 ...

Page 18: ...ttery pack Ordering Part Number Pulse Accumulator Dual cell Lithium power pack 40 6048 Cloud Link 4G Modem Single Lithium D Cell 51203165 100 To connect the battery pack to the Pulse Accumulator 1 Insert the Pulse Accumulator battery pack into the battery holder provided on the enclosure door 2 Connect the Pulse Accumulator battery pack to the Y cable 3 Wrap the extra wire using a cable tie 5 Elec...

Page 19: ...lug on the Cloud Link 5 Attach the connector from the second battery to the Cloud Link battery connector 6 Wrap the extra wire using a cable tie 5 1 1 Battery Replacement Batteries must be replaced in non hazardous location or after ensuring the area is free from hazardous gases Before replacing the Pulse Accumulator battery connect the fresh battery to the free end of the Y cable to avoid power i...

Page 20: ... to an external power supply Where AC power is readily available as is the case at some sites use a power adaptor to supply the necessary voltage The power adaptor is required to be capable of sourcing Class 2 power supply with 2A rated current 5V to 16V range To setup external power supply 1 Remove the housing of the metal conduit and route the power cable through it 2 Connect the power cable to ...

Page 21: ... the external input pulse wires of the cable into the appropriate slot on the 4 Pin terminal block connector 4 Reconnect the 4 Pin terminal block connector 5 4 USB to serial cable You can use the MasterLink Software R510 1 or higher to configure the Pulse Accumulator and the Cloud Link 4G Modem as two independent sites using the USB to serial cable 40 6147 kit Connector to the Pulse Accumulator Co...

Page 22: ...ing them To do this Disconnect the RS 232 connector connected to the Cloud Link 4G modem and then use the USB to serial cable 40 6147 kit to continue with the configuration process Attention After configuration is complete remember to resore the original serial interface between the Pulse Accumulator and the Cloud Link 4G Modem 5 Electrical Assemblies Honeywell 18 ...

Page 23: ... device for Class I Division 2 must be connected to other circuits as per the below installation drawing 40 6144 Substitution of components may impair suitability for use in a hazardous location 5 Electrical Assemblies Honeywell 19 ...

Page 24: ...nnect the external pulse inputs applicable for wall mounted option only Step 4 Disconnect the serial cable interfacing the Pulse Accumulator and the Cloud Link 4G Modem Step 5 Configure the Pulse Accumulator using serial connection Step 6 Configure the Cloud Link 4G Modem using serial connection Step 7 Restore the original serial cable connection Step 8 Close and lock the door 6 Getting Started wi...

Page 25: ...ure the CNI4 device as a single site and using the same site you can connect to the Pulse Accumulator Cloud Link 4G Modem individually through serial communication Using the MasterLink mobile app you can connect to the CNI4 device over Bluetooth and configure it as an integrated device 7 1 Getting started with MasterLink On launching the MasterLink you will see a screen to log on To start using Ma...

Page 26: ...etails browse and select the license key and then click Register The user name you enter while registering must match with the user name used while creating the license key The Login screen appears Log in with your credentials Click Sign In 7 Configuration Honeywell 22 ...

Page 27: ...The following screen is displayed Download a copy of the MasterLink Guide for more information on using Honeywell MasterLink 7 Configuration Honeywell 23 ...

Page 28: ...the USB end of the serial cable to a PC running the MasterLink R510 xx desktop application 4 Launch and login to the MasterLink R510 xx desktop application 5 Navigate to the Settings menu In the Communications Setup tab select the Serial Port Connector and the Baud Rate default value 9600 and Click OK Note If multiple serial port connectors are detected then ensure that you select the correct port...

Page 29: ...s the site is not already added to MasterLink you will see the following warning message asking you to add the site to MasterLink This warning is not displayed if the site is already added to MasterLink 7 Close the warning message The following screen appears 8 Edit the Site Name Click Save to continue 7 Configuration Honeywell 25 ...

Page 30: ...e Sync widget and perform a time synchronization between the Pulse Accumulator and the PC by clicking Sync You need to perform a time sync if you see a difference in the instrument time and the host PC time Othervise you can skip this step 10 Navigate to View Edit Configure by Group Site Information and change the Site ID to the value required by MDM software 11 Navigate to View Edit Configure by ...

Page 31: ...tering 1 Filter Both Channels 486 Modem AT Command Enable 1 Yes 334 Scheduled Call In Date Set to the desired Call In Date 335 Scheduled Call In Time Set to the desired Call In Time 336 Call In Retry By Instrument 339 Scheduled Call In Phone number IP Port Example 192 168 1 1 50467 485 Call Out Stop Time 00 00 00 490 Call Out Start Time 00 00 00 493 Alarm Call In Phone number IP Port Example 192 1...

Page 32: ...k 3 Connect the USB end of the serial cable to a PC running the MasterLink R510 xx desktop application 4 Launch and login to the MasterLink R510 xx desktop application 5 Navigate to the Settings menu In the Communications Setup tab select the Serial Port Connector and the Baud Rate default value 9600 and Click OK Note If multiple serial port connectors are detected then ensure that you select the ...

Page 33: ...ime as the site is not already added to MasterLink the following warning message appears asking you to add the site to MasterLink This warning is not displayed if the site is already added to MasterLink 7 Close the warning message The following screen appears 8 Edit the Site Name Click Save to continue 7 Configuration Honeywell 29 ...

Page 34: ... Navigate to View Edit Configure by Group Radio Configuration Select the check box next to an Item number enter a value in the text box provided and then click on Write Item button to write the value against the item in the connected instrument device You can search for a specific item number and can also modify multiple Item Numbers at once You can also use the Read Item button enabled only when ...

Page 35: ...he server will usually have an APN in the form of a domain name such as myserviceprovider com or a generic name such as proxy Contact your service provider for this information 11 To enable MiWireless mode Cloud Link must be externally powered and modem session timeout must be configured to 180 seconds Item No Description Recommended Value 3142 MiWireless Enable 1 Enable 3028 Cellular session time...

Page 36: ...and the Cloud Link 4G Modem as separate standalone sites in MasterLink ensure that you delete those sites before adding a new CNI4 site as an integrated device To configure a CNI4 device using serial connection 1 Ensure that the USB to serial cable is connected to one of the components Cloud Link 4G Modem OR Pulse Accumulator inside the CNI4 device and a computer running MasterLink software Attent...

Page 37: ...e The name of the connected site Site Location The location where the instrument is installed Site ID The first eight digits of the user assigned site identification number The entry is limited to only characters 0 9 therefore characters and are not valid Site ID 2 The second set of eight digit site identification numbers 7 Configuration Honeywell 33 ...

Page 38: ...ther fields displayed on the screen can be left blank Click Save to continue The site is added to the list of sites on the Site Management screen 5 Navigate to the Settings menu In the Communications Setup tab select the Serial Port Connector and the Baud Rate default value 9600 and Click OK Note Note If multiple serial port connectors are detected then ensure that you select the correct port usin...

Page 39: ...e menu and from the Site Management screen click and select the newly added CNI4 site and then click on the Serial link MasterLink starts connecting to the CNI4 device over serial interface 7 Configuration Honeywell 35 ...

Page 40: ...Link 4G Modem OR Female green connector is connected to the Pulse Accumulator Pulse Accumulator The instrument dashboard appears If the Female green connector is connected to the Pulse Accumulator MasterLink recognizes the connected CNI4 device as Pulse Accumulator If the Male black connector is connected to Cloud Link 4G Modem MasterLink recognizes the connected CNI4 device as Cloud Link 4G Modem...

Page 41: ... to modify the Item Numbers Select the check box next to an Item number enter a value in the text box provided and then click on Write Item button to write the value against the item in the connected instrument device You can also use the Read Item button enabled only when an item is selected to read the currently configured value of the item numbers 7 Configuration Honeywell 37 ...

Page 42: ...t the Cloud Link 4G Modem is in MiWireless mode and is externally powered Also ensure that the modem is connected to the cellular network and the modem is assigned a static IP To configure and connect to a CNI4 device over the internet 1 On the Site Management screen click Add Site The following screen appears 7 Configuration Honeywell 38 ...

Page 43: ...cimal numeric Instrument Access code Passcode used to log in to the device Valid passcodes are 00000 through 99999 decimal numeric The Passcode must be 5 digits in length Internet Phone Internet IPv4 because the device is being configured to connect over the internet Site Phone IP address The static IP and port number used to connect to the device Use the port number configured for Cloud Link Serv...

Page 44: ...3 Select the CNI4 site The following screen appears 4 Click on Internet MasterLink starts connecting to the CNI4 device over the air using TCP IP 7 Configuration Honeywell 40 ...

Page 45: ...etely loaded 5 In the View Edit menu use the Configure by Group tab to modify the Item Numbers Select the check box next to an Item number enter a value in the text box provided and then click on Write Item button to send the value to the connect site You can also use the Read Item button to read the currently configured value of the item numbers 7 Configuration Honeywell 41 ...

Page 46: ...I4 device is shipped with an RUID that is the last six digits of the serial number located on the front label of the Cloud Link 4G Modem This RUID is used to identify the CNI4 device while adding a site in the MasterLink Mobile App To add a CNI4 site in the MasterLink mobile application 1 Login to the MasterLink app 2 Tap Add Pair Site 3 Use the RUID of Cloud Link to identify and connect to the si...

Page 47: ...dded tap OK 6 The site dashboard appears and displays the instrument data Note Before making any changes to the connected instrument ensure that you wait till the dashboard data is completely loaded 7 Configuration Honeywell 43 ...

Page 48: ...ems in the MasterLink mobile application To modify the item numbers in MasterLink mobile application 1 Tap Config Config by Item Config by Group 2 Configure item parameters 3 Select Write Item 7 Configuration Honeywell 44 ...

Page 49: ...n either be self signed or signed by a third party Attention Enabling SSL on the Cloud Link 4G Modem must be followed by enabling SSL on host If the remote host does not support SSL the Cloud Link 4G Modem requires forced defaults after the certificates are loaded To load security certificates 1 In the Update menu select the Certificate tab 2 Select the Certificate Type from the drop down Browse a...

Page 50: ...site by selecting Internet Phone as Pv4 and checking the SSL option IP Address and Port Number can vary based on the customer s network settings 7 Configure SSL Private Key This key should match the one configured in Cloud Link 4G Modem Item Number 3086 8 Configure IP Address and Port Number 9 Click Save 10 Click on the Internet link to connect to the Cloud Link 4G modem over the internet Note Pla...

Page 51: ...Mobile Application ü 7 8 1 Firmware Upgrade using MasterLink When you are connected to the CNI4 device you will see two tabs enabled in the Update screen Use the Modem tab to upgrade the modem firmware Click Browse to select the firmware file The Start Upgrade button will be enabled Now click the Start Upgrade button to start the Cloud Link 4G Modem firmware upgrade 7 Configuration Honeywell 47 ...

Page 52: ...r bluetooth To perform an OTA updrade of Cloud Link 4G Modem firmware 1 Tap Firmware 2 Select Firmware and tap Download 3 Firmware Validation 4 Send firmware to device 5 Validation 6 Device restarts 7 Configuration Honeywell 48 ...

Page 53: ...7 Installation in progress 8 Firmware update completed 7 Configuration Honeywell 49 ...

Page 54: ...m error Firmware binary may be corrupted Check for the right firmware from the release package 160 Firmware upgrade fail due to data packet checksum error Re initiate firmware upgrade using MasterLink Upgrade will resume from where it stopped 162 No Diagnostic records found Perform a Time Sync before pulling Logs 164 Microprocessor Watchdog Reset occurred If problem persists replace the hardware 1...

Page 55: ...d port numbers 200 Modem dial fail Check packet service command supercap voltage Item 3014 3 2 and Signal Strength 201 BLE Abrupt Connection Failure Super capacitor voltage is low for bluetooth to connect Wait for 1 4hrs for the supercap to charge 202 BLE pairing fail Retry pairing from MasterLink app or Switch Off and switch On Bluetooth on mobile 203 User table checksum error In case of multiple...

Page 56: ... Interval Hourly or Daily as defined by item 202 If the CNI4 is accessed via a serial connection this item will display the current value for that point in time 098 912 Ch1 Input Pulse Value Ch2 Input Pulse Value Select 0 1 CF 1 5 CF 2 10 CF Default 3 100 CF 4 1000 CF 5 1m3 6 1 m3 7 10 m3 8 100 m3 9 1000 m3 10 10000 CF 12 50 CF 13 500 CF Use codes 0 13 to select the value for each pulse received a...

Page 57: ...lt to a value of zero which forces the FixedFactor Volumes to remain at zero when the fixed factor feature is not used 092 090 Ch1 Accumulated Vol Units Ch1 FixedFactor Vol Units Select 0 CU FT 1 CU FT x 10 2 CRUFT x 100 3 CF 4 CF x 10 5 CF x 100 6 CF x 1000 7 CCF Default 8 MCF 9 m3 x 0 1 10 m3 11 m3 x 10 12 m3 x 100 13 m3 x 1000 14 CF x 10 000 15 THERMS 16 DKTHERMS 17 MJOULES 18 GJOULES19 KILOCAL...

Page 58: ...67 10 Cubic meters 35 31467 11 Cubic meters x 10 353 1467 12 Cubic meters x 100 3531 467 13 Cubic meters x 1000 35314 67 14 Cubic meters x 10000 353146 7 15 Therms 100000 0 16 Dekatherms 1000000 0 17 Mega Joules 35314 67 18 Giga Joules 35314670 0 19 Kilo Calories 35 31467 20 Kilo Watt Hours 35314 67 21 Cubic feet CF X 100000 100000 0 Items associated with Accumulated Volumes Description Ch1 Item C...

Page 59: ...400 8 AutoBaud Codes 0 8 to select the instrument s Baud Rate for serial communications When a Cloud Link 4G Modem is installed leave the selection set to 2400 For other communication devices set the baud rate to match the baud rate of the connected device Avoid using Autobaud unless local connections are the only types of serial connections to be used When Autobaud is used the instrument will aut...

Page 60: ...only Codes 0 3 to indicate whether the input switch filtering algorithm is enabled for either or both input channels In general switch filtering should be On when the input channel is wired to a mechanical type switch such as a reed switch or Off if the input channel is wired to an electronic pulse output such as the corrected volume pulses from an electronic volume corrector Use Raw Item Access t...

Page 61: ...eros for minutes and seconds 262 Date Format Select 0 MM DD YY Default 1 DD MM YY 2 YY MM DD Codes 0 2 to select the format in which the Date is entered and displayed at item 204 The format for all date related items will also be governed by this item 9 1 5 Audit Trial Configuration Items Ch Item Item Name Description 450 Memory Capacity A read only value indicating audit trail memory capacity exp...

Page 62: ...arm indication cannot be cleared until the batteries are replaced or the voltage becomes greater than item 049 108 Alarm Output Default 00000000 This item displays 11111111 to indicate that a Battery Low Volt Alarm has become active and that an alarm pulse was transmitted out the Alarm Channel 00000000 at item 108 indicates there are no active alarms 462 Battery Low Alarm Time Default 00 00 00 The...

Page 63: ...configuring the Cloud Link 4G Modem to function in MiWireless mode and in this scenario the Cloud Link 4G Modem must be connected to external power source Ch Item Item Name Description 333 Call In Trigger Select 0 No Call in 1 Alarm Call in Only 2 Scheduled Call in Only Default 3 Alarm Scheduled Call in Codes 0 3 to select the activity that will cause the instrument to make a call into a host syst...

Page 64: ...39 Scheduled Call In Phone Number User supplied phone number the instrument will call when the Scheduled Call in feature is enabled via items 333 and 486 The time of the scheduled call is deter mined by items 334 and 335 490 Call out Start Time Default 00 00 00 Parameter used to set the time of day to start the call out cycle when using modem power control 485 Call Out Stop Time Default 00 00 00 U...

Page 65: ... code if not detected within 5 seconds or sends Busy code on busy signal Character string used to initialize the instrument modem at the beginning of each AT type call in The default string is for use with Mercury Instruments Cloud Link 4G Modem Other brands or types of modems may require a different init string 492 Modem Dial String Default ATDT Where DT Dial the phone number using Tones not puls...

Page 66: ...3 then SFm 913 2 3 Example Assume the most recent interval count is 29 pulses and the total count so far is 10332 Scaling Factor Reported Interval Reading Reported Total 1 29 10332 0 5 14 see Note 1 5166 2 58 20664 0 1 2 see Note 1 1033 see Note 1 2500 see Note 2 25830000 Table 9 1 Examples of Using the Scaling Factor 9 1 9 Modem Item Codes Item Item Name Item Description Possible Values 3002 Clou...

Page 67: ...value in Sec 3014 Modem Internal Voltage Internal Voltage supply to the modem Should be in the x xV range Floating Point value In Volts 3016 Fetch radio parameters Forces a read of the SIM card details upon modem power up reads SIM Radio carrier Radio software version radio hardware version 0 Clear 1 Set 3017 SSL enable Disable 0 Disable 1 Enable 0 Disable 1 Enable 3021 Modem IP Type TCP IP config...

Page 68: ...6 bit integer Min 1024 Max 65535 3034 Source Port Ending Number 16 bit integer Min 1024 Max 65535 3037 Primary Destination IP Address Client Mode Primary IP address of the Host Server which Cloud Link can call upon emergency magnet swap This function is enabled by item 3106 Modem Call On Magnetic Switch Enable 39 character string Min 12 characters 3038 Primary Destination Port Number Client Mode P...

Page 69: ... Modem model String 3064 Modem Manual APN Enable Typically select manual APN if a private static APN is assigned to your SIM card 0 Disable 1 Enable 3065 RS 232 RS 485 Serial Port Baud Rate 0 1200 1 2400 2 4800 3 9600 4 19200 5 38400 6 57600 7 115200 3067 RS 232 Serial Port Flow Control 0 Disable 1 Enable 3070 Include Baud in CONNECT Message Check in CNI2 manual 0 Disable 1 Enable 3071 Modem Veriz...

Page 70: ...to be able to pair This passkey can be found on the EC350 in Level 2 BT PAIRING menu The passkey must be entered within 40 seconds The passkey is valid for 40 seconds after which it expires If the passkey expires you need to obtain a new passkey and start all over Passkey entry bluetooth pairing works only when the Cloud Link 4G Modem is used in integrated mode 1 Just Works 2 Passkey Entry Passkey...

Page 71: ...all the IP addresses defined in 3037 3040 when the switch magnet is activated requires PowerSpring 0 Disable 1 Enable 3108 Modem Date 3109 Modem Time InHH MM SS 3110 Server mode IP address Used when CLoudLink is in integrated mode This parameter needs to be configured by the user so that Cloud Link knows its IP address Call Out mode 39 character string Min 12 characters 3111 Server mode IP port nu...

Page 72: ...urn off the BLE module completely 0 Disable 1 Enable 3124 Last call Cellular service Last call Cellular service 0 2G 1 3G 2 4G 3 No Call 3125 Last call cellid Last call Cellular ID Global cellular identification number Region specific String 3126 Last call Location ID Last call location identifier Set of Cell Towers Identification ID in 4G String 3127 Last call RSCP RSCP Receive Signal Coded Power...

Page 73: ...are reset 10 BLE Module Reset 11 Restore Defaults Internal Config 0 None 1 Restore Defaults Device Config 2 Clear Event Logs 3 Clear Alarm Logs 4 Clear Diagnostic Logs 5 Clear Cellular Logs 6 Clear All Logs 7 Restore Defaults Security Config 8 Restore Defaults Battery Config 9 Modem Reset 10 BLE Module Reset 11 Restore Defaults Internal Config 3138 Modem server timeout Used when connecting to thir...

Page 74: ...45 BLE Passkey If Passkey security is selected for BLE see item 3085 this item will contain the passkey generated by the modem String 3146 External Supply Voltage If the power source type is external item 3007 then this item will contain the supply voltage Floating point value in Volts 3147 Alarm Call Retries Number of times Cloud Link will try to contact the primary destination IP address item 30...

Page 75: ... switches fails the redundant input channel will continue to register accurate counts The illustration below shows the CNI4 with the rotary magnet and magnetic sensor switches For the sake of clarity this illustration does not show the routing of wires from the sensor switches Figure 9 2 Index Base with Magnetic Switches Another option is the Uncorrected Pulse Output board as seen below This provi...

Page 76: ...mall Allen wrench tool is included with the index Loosen the set screws on the top and bottom miter gears and swap the gear that engages Shift the gear set upwards for meters with CW rotation and down for meters with CCW rotation See the gear detail drawing below After the gears are securely set check for good gear engagement that is neither too loose causing gear skipping or too tight causing gea...

Page 77: ...e to change the number of digits visible on the mechanical odometer using the horizontal sliding windows Up to three digits from the right side and or up to three digits from the left side can be masked off 9 Appendix Honeywell 73 ...

Page 78: ...s written on the Sim card 3 Request the following details from AT T support IP Address of the Sim card APN Associated to Sim card 4 Ask AT T to verify the MEID with which the Cloud Link device is registered on the network You can find the Cloud Link MEID on the Honeywell label 9 3 2 Connecting to Verizon network Verizon Wireless uses 3 main types of IP addresses 1 Public Static IP addresses These ...

Page 79: ...D of the Sim card It is written on the Sim card 3 Request the following details from Verizon support IP Address of the Sim card APN Associated to Sim card 4 Ask Verizon to verify the MEID with which the Cloud Link device is registered on the network You can find the Cloud Link MEID on the Honeywell label 9 Appendix Honeywell 75 ...

Page 80: ...on system and the cellular devices are to be deployed in private network the sevice provider can implement a network which connects to private network without disturbing existing network topology In this deployement special SIM cards are required which are configured with a private APN provided by the carrier Audit Trail You can use the Audit Trail tab to view and download Audit Trial data from th...

Page 81: ...stems MEID MEID stands for Mobile Equipment Identifier and is a unique identifier for a mobile device MEID is a form of ESN Electronic Serial Number Metrological items A Metrological item is any item that affects the accuracy of the pulse count readings O OTA Over the air P Passkey A Passkey contains encrypted information of user name and privileges For a user to be effected in other MasterLink in...

Page 82: ...scodes are used to login to an instrument When creating a user account assign User ID and a Passcode and assign a role to the new user Valid User IDs are 0 through 99 decimal numeric Valid passcodes are 00000 through 99999 decimal numeric The Passcode must be 5 digits in length W Wetting current Wetting current is the minimum electric current needing to flow through a contact to break through the ...

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