CUSTOMER SERVICE INFORMATION
.
I
Your satisfaction and good will are important to your dealer and to us. Normally, any problems
concerning the product will be handled by your
dealer's
service department. If
you have
a
warranty problem that has not been handled
to
your satisfaction,
we
suggest you
take the
following action
:
Discuss your problem
with
a
member of dealership management. Often complains can be
quickly resolved at that level. If the problem
has
already been reviewed
with
the
Service
Manager, contact
the owner of
the
dealership
or
the
General Manager.
If your problem still
has
not been resolved
to
yoursatisfaction. contact
the Power
Equipment
Customer Service Department of American Honda Motor Co., Inc. :
Honda Power Equipment Division
Customer Service Office
4475
River Green Parkway
DuIuth, Georgia 30136
(404)
497-6400
W e
will need
the
following in order to assist you :
-
Your name,
address
and telephone number
-
Product model and serial number
-
Date of purchase
- Dealer
n a m e and address
-
Nature of the problem
After reviewing all the facts involved. you will be advised
of what
action can be taken. Please bear
in mind that your problem will likely be resolved
at
the
dealership, using
the dealer's facilities,
equipment and personnel.
so
it
is
very important that
your
initial contact be with the
dealer.
Your
purchase of
a
Honda product is greatly appreciated by both your dealer and American
Honda Motor Company.
We
want to assist you in every way possible to assure your satisfaction
with your purchase.
For future reference, record your unit's model number serial number and date of purchase in the
spaces
below. Refer to this information when ordering parts and when making technical or
warranty inquiries.
Model
:
Serial
Number
:
Date of Purchase
:
12
