Homeright STEAMMACHINE, Instruction Manual

Page: 12 / 44

English
www.homeright.com 12
Troubleshooting
PROBLEM CAUSE REMEDY
1. Unit fails to heat up.
Red Power light DOES
NOT illuminate when
ON/OFF switch is set
to ON.
A. Unit is not plugged in.
B. Loose electrical connection.
C. Unit is damaged or in need of repair. A. Check wall outlet.
B. Discontinue use and call Customer Service.
C. Call Customer Service.
2. Unit fails to heat up.
Red Power light DOES
illuminate when ON/
OFF switch is on.
A. Water tank is empty.
B. Mineral build-up in unit.
C. Unit is damaged or in need of repair.
A. Refer to Filling Water Tank procedure on Page 5.
B. Refer to Mineral Build-up section on page 11 for
cleaning procedure.
C. Call customer service.
3. Steam output is weak
or intermittent
A. Water level in tank is running low.
B. Steam hose may be kinked.
C. Mineral build-up in unit. A. Refer to Filling Water Tank procedure on Page 5.
B. Remove kinks from steam hose.
C. Refer to Mineral Build-up section on page 11 for
cleaning procedure.
4. Excessive amounts of
water in steam
NOTE:
The SteamMachine produces a
great deal of steam. The steam
may condense as water or water
droplets in the steam hose and
tools and nozzle, which are then
expelled when used after a period
of cooling. This is normal and not a
cause for concern.
A. Water condensation in steam hose.
B. Water tank has been over filled.
C. Unit has not heated to full operating temperature.
A. Point nozzle towards sink, and shake while pressing
steam trigger.
B. Filling the water tank with more than 40 oz/ 1200 ml
of water interferes with steam production resulting in
water condensation. Turn unit off, let it cool and drain
some water out of tank.
C. Wait until Orange steam pressure indication light has
turned off.
5. Accessories do not stay
firmly connected to
main nozzle
A. Accessories are not properly installed. A. Refer to accessory installation on pages 7-9.
6. Floor surfaces appear
to have streaks after
cleaning
A. Cleaning pad is dirty.
B. Hard water residue on the floor. A. Replace the cleaning pad with a clean one.
B. Switch to distilled or de-mineralized water.