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9
Troubleshooting
Problem
Cause
Remedy
Reduced Steam
or No Steam
Water tank may be empty
Fill the water tank with tap or distilled water.
Steam nozzle may be blocked
Locate steam nozzle at the bottom of the
handheld unit. Use a toothpick to make sure hole
is free of debris.
There is no power to the unit
Plug cord into a grounded, working circuit.
Did not press steam button/trigger Press the ON/OFF button on the steam unit.
Steam Control Knob set to
minimum
Turn the steam control knob clockwise to
generate more steam.
Unit will not
turn on
Blown fuse or breaker
Replace fuse or reset breaker in home.
Power cord not plugged in
Plug cord into a grounded, working circuit.
Internal unit fuse blown
Contact customer service.
Water Tank Cap
is difficult to
remove
Cap handle slippery or
screwed on too tightly.
Push the cap handle with both thumbs to
dislodge from the tank.
O Rings are dry
Lubricate the O Rings with petroleum jelly.
Adaptor is
difficult to remove
from unit
O Rings are dry
Lubricate the O Rings on the steam
nozzle located in the Handheld Unit with
petroleum jelly.
Accessories
are difficult
to attach
Arrows are not aligned
Make sure arrow on accessory aligns with arrow
on adaptor.
O Rings are dry
Lubricate the O Rings on the adaptor with
petroleum jelly.
Summary of Contents for SteamMachine Plus
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