5
Removing scale
To maintain the kettle in a good working order, it needs to be de-scaled frequently. Here
are a few methods for doing this:
1.
Use a reputable product that removes scale and follow the instruction leaflet.
2.
Add 0.5L white vinegar to the kettle, let it soak for an hour then drain it from the
kettle. Rinse the kettle out with clean water at least 5x after doing so.
3.
Fill the kettle with 0.5L water and add 25 grams of citric acid. Soak for 15 minutes
and then rinse the kettle at least 5 times with clean water.
1
The kettle shuts down before
boiling has completed.
•
This could be due to too much scale
on the kettle.
•
There may be too little water in the
kettle.
•
If the kettle was empty and it
dry-combusted then fill the kettle
with water and the kettle should re-
set after 2 minutes.
2
The kettle does not work.
•
Check your connection.
•
Check your electric cord for dam-
age. If damaged you must get a
replacement cord from the dealer.
3
There is a peculiar smell in the
kettle.
•
This phenomenon usually happens
with a new kettle.
•
If the smell persists, fill your kettle to
the max with water, add 2 table-
spoons of bicarbonate and bring
the water to the boil. Rinse well.
4
The kettle inside is dirty o r has
scale.
If your local water is hard this can cause
a build up of calcium carbonate and
magnesium carbonate. Follow the steps
under Removing scale to treat and
resolve this.
Troubleshooting
If you find that something is missing, please contact our Customer Service on
0861 466324
.
