SERVICE & SUPPORT
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If the oven fails to operate:
1.
Check to ensure that the oven is plugged in securely. If it is not, remove the plug from the
outlet, wait 10 seconds, and plug it in again securely.
2.
Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be
operating properly, test the outlet with another appliance.
3.
Check to ensure that the control panel is programmed correctly and the timer is set.
4.
Check to ensure that the door is securely closed engaging the door safety lock system. Oth-
erwise, the microwave
energy will not flow into the oven.
For this HOME ELECTRIC product
we grant a warranty of 2 years
For this appliance we grant a warranty of 24 months, starting with the date of sale
regarding defects due to faulty manufacture or material. Your legal warranty claims
according to §439 ff. BGB-E are not affected by this. This warranty does not accept
defects due to inappropriate treatment or use as well as defects which do not
influence the function or the value of the product essentially. Further on we do not
grant a warranty for wear parts or damage in transit as well as for defects due to
repairs which have not been effected by us. In case of legitimate claims we will
decide whether to repair the device or to send you a new one. Apparent defects have
to be indicated within 14 days after delivery. Additional claims will not be accepted.
In order to assert your warranty claims please send the device
together with the sales slip carriage paid to the below address.
Please contact us before sending the device to us as
any sending which is not prepaid will not be accepted.
Service hotline:
0180 5 - 22 17 84 (€ 0,14 / Min. Germany only)
If the product needs to be send to the servicecenter, please call
service & support to obtain a return sticker.
E 2 Servicecenter GmbH
Max-Planck-Straße 13
50858 Köln