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If the following error code appears, contact the after-sales service department for inspection and repair.
Code
Description
Possible Causes
Solutions
EH
Humidity sensor
failure
Humidity sensor is damaged.
Contact customer service center.
E1
Temperature
sensor failure
Temperature sensor is damaged.
Contact customer service center.
E2
E3
Gas leakage
Ambient temperature is too high.
Move the appliance to cooler
place.
E3 appears many times.
Contact customer service center.
P1
Bucket pull out
The bucket isn’t in proper position.
Re-install the bucket and place it
in proper position.
E5
Pump failure
Didn't install the pump drainage kit
before starting pump function.
Install the pump drainage kit
before starting pump function
Users use non-standard drainage
pipes.
Use the original pipe.
The drain cover is not tightened.
Tighten the cover.
The rubber washer is missing.
Re-install the washer in cover.
Poor connection between drain pipe
and drain cover.
Check the connection of pipe and
drain cover.
Drain hose is blocked or longer than
16.4 feet.
Plug off and clean the drain hose
or replace with a new one.
Follow Pump drain section to
lower the drain hose.
Note:
• If “E3” appears, check weather the ambient temperature range is below 89.6°F. If the ambient
temperature is over 89.6°F, place the unit into the place below 89.6°F for two hours before running
the dehumidifier again.
• Start the unit, if the “E3” appears again in 2 hours, contact the service center.
Troubleshooting
Summary of Contents for HME020279N
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