1700 West 4th Street, Antioch CA 94509
BOND MANUFACTURING CO.
TROUBLESHOOTING
PLEASE CALL BOND TOLL FREE #
No gas flow
Igniter pin and burner are
wet
Electrode wire is loose or
disconnected
No gas flow
Igniter pin cracked or
broken
IF YOU HAVE QUESTIONS OR CONCERNS
www.bondmfg.com
1-866-771-BOND(2663) OR TO BETTER
EXPEDITE YOUR REQUEST FEEL FREE TO EMAIL US
OR LOG IN TO OUR WEBSITE UNDER CUSTOMER SERVICE SUPPORT
PROBLEM
Call customer service for replacement part
Reconnect wire to the igniter box
located inside the table base behind
the igniter button
Call customer service for replacement part
Igniter battery is
incorrectly inserted.
CAUSE
Electrode wire is shorting
between valve and igniter
pin
Appliance won't light
Appliance emits a lot of black smoke
when lit
Excess flow safety valve
has been activated
Sudden drop in gas flow
Gas flow is obstructed
Spider webs or insect nest
in the venturi (end of
burner tube)
Burner ports are clogged
Regulator hose is pinched
Burner will not light using a match
Regulator is not fully
connected to the tank
Flame is obstructed at
burner ports
Burner ports are clogged
Irregular flame pattern or flame does not
come out of the entire length of the burner
High or gusting winds
No gas flow
Excess flow safety valve
has been activated
Flame blow out
Check LP tank connection.
Check if gas cylinder is empty. If yes, replace.
Turn the control knob to "OFF", Close the LP tank valve and
disconnect the regulator from the tank. Turn the control knob to
"HIGH". Wait 1 minute. Turner the control knob to "OFF".
Reconnect regulator to LP tank. Open tank valve slowly. Light
appliance as indicated in "To Light" section.
Check if gas cylinder is empty. If yes, replace.
Check the regulator hose for bends or kinks
See "Burner will not light using a match" above.
See "Sudden drop in gas flow" above
Check if gas cylinder is empty. If yes, replace.
Increase flame to "High"
Make sure all the gas burner ports are free of any lava rocks or
debris to allow the gas to flow freely.
CORRECTIVE ACTION
Wipe dry with a cloth
Check that battery is correctly inserted.
Insert an opened paperclip into each of the burner ports to clean
them. Ensure the appliance is off and all parts are cooled before
attempting to clean the burner ports
Clean the venturi
Check hose for bends or kinks
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