15
When your appliance acts out of the ordinary, the
fi
rst reaction is to call for help. This guide may save time and money by enabling
you to solve simple problems yourself. Problems encountered are often the result of only
fi
ve factors.
1. Poor
fuel;
2. Poor operation or maintenance;
3. Poor installation;
4. Component failure;
5. Factory defect.
You can usually solve those problems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer to the repair
parts diagrams to help locate indicated parts.
Never try to repair or replace any part of the oven unless instructions for doing so are given in this manual. All other work should
be done by a trained technician.
TROUBLE SHOOTING GUIDE
SMOKE SMELL COMING BACK INTO THE HOME
Possible Causes:
Possible Remedies:
1. There is a leak in the vent pipe system.
Inspect all vent pipe connections. Make sure they are sealed
with RTV silicone that has a temperature rating on 500 degree F
or higher. Also, seal joints with UL-181-AP foil tape.
Because it is a wood-burning device, your oven may emit a faint wood-burning odor. If this increases beyond normal, or if you
notice an unusual soot build-up on walls or furniture, check your exhaust system carefully for leaks. All joints should be properly
sealed. Also clean your appliance, following instructions in “MAINTENANCE”. If problem persists, contact your dealer.
• GLASS “SOOT’S” UP AT A VERY FAST RATE
• FLAME IS LAZY, DARK, AND HAS BLACK TIPS
Possible Causes:
Possible Remedies:
1.
Appliance or vent pipe is dirty, which restricts air
fl
ow.
Follow all cleaning procedures in the maintenance section of
the owner’s manual.
2.
Vent pipe installed improperly.
Check to make sure the vent pipe has been installed according
to the criteria in the owner’s manual.
3.
Air damper is set too far closed.
Open the air damper and try to burn the unit again.
5.
Air damper is broken.
Visually inspect the damper assembly. Make sure the damper
plate is attached to the damper rod. When the damper rod is
moved, the plate should move with it.
