CLEANING/MAINTENANCE INSTRUCTIONS:
During Season Care:
1. Before cleaning, be sure to turn off and unplug the heater.
2. Carefully wipe the unit with a soft, damp cloth. Please be very
cautious near the heating elements.
3. After cleaning, be sure to completely dry the unit with a cloth or towel.
After Season Care:
1. Store heater in a cool, dry location.
2. Holmes
®
recommends that you store the unit in its original carton.
TROUBLESHOOTING
If your heater fails to operate:
• UNPLUG THE UNIT
• Make sure the electrical outlet or circuit breaker is working.
• Make sure the grill and the rear air inlets are not blocked. If you find
an obstruction turn the heater OFF, and unplug the unit. Carefully
remove the obstruction and follow the reset instructions.
• The temperature may be set too low. Turn the thermostat knob clock-
wise until the heater restarts.
• Make sure selector is in LO or HI setting.
Please DO NOT attempt to open or repair the heater. Please see the
Warranty for Service Instructions.
SERVICE INSTRUCTIONS:
1. Do NOT attempt to repair or adjust any electrical or mechanical
functions on this unit. Doing so will void the warranty.
2. If you need to exchange the unit, please return it in its original carton,
with a sales receipt, to the store you purchased it. If you are returning
the unit more than 30 days after the date of purchase, please see the
enclosed warranty.
3. If you have any other questions or comments, feel free to write us:
Consumer Service Department
P.O. Box 769
Milford, MA 01757-0769
For your own records, staple or attach your sales receipt to this
manual. Also, please take a moment to write the store
name/location and date purchased below.
STORE NAME
LOCATION:
DATE PURCHASED:
(STAPLE RECEIPT HERE)
FIVE (5) YEAR LIMITED WARRANTY:
SAVE THIS WARRANTY INFORMATION
A. The quality controls used in the manufacture of this Holmes
®
product are to ensure your satisfaction.
B. This Warranty applies only to the original purchaser of this product.
C. This Warranty applies ONLY to repair or replacement
of any supplied or manufactured parts of this product
that, upon inspection by Holmes authorized personnel,
proves to have failed in normal use due to defects in
material or workmanship. Holmes will determine whether
to repair or replace the unit. This Warranty does not apply
to installation expenses.
D. Operating this unit under conditions other than those recommended
or at voltages other than the voltage indicated on the unit, or
attempting to service or modify the unit, will render this WARRANTY VOID.
E. Unless otherwise proscribed by law, Holmes shall not be liable for
any personal injury, property or any incidental or consequential
damages of any kind.
SOME STATES DO NOT ALLOW THE EXCLUSION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
F. All parts of this Holmes product are guaranteed for a period
of 5 years as follows:
a. Within the first 30 days from date of purchase, the store from
which you purchased your Holmes product should replace this
product if it is defective in material or workmanship (provided
the store has in-stock replacement.)
b. Within the first sixty months from date of purchase, subject
to the conditions in paragraph H, Holmes will repair or replace
the product if it is defective in material or workmanship
providing it is returned to Holmes, freight prepaid, with
PROOF OF PURCHASE date, together with $10.00 for return
shipping & handling charges.
G. If you have any problem with this product, please write our
Consumer Service Dept.
H. IMPORTANT RETURN INSTRUCTIONS Your warranty depends
on your following these instructions if you are returning
the unit more than 30 days after the date of purchase:
1. Carefully pack the item in its original carton or other
suitable box to avoid damage in shipping.
2. Before packing your unit for return; be sure to enclose:
a) Your name, full address with zip code and telephone number,
b) A dated sales receipt or PROOF OF PURCHASE,
c) Your $10.00 check for return Shipping and Handling
d) The model number of the unit and the problem you are having.
in an envelope and tape directly to the unit before
the box is sealed.)
3. Holmes recommends sending the package UPS Ground
for tracking purposes.
4. All shipping charges must be prepaid by you (as noted
in paragraph F).
5. Mark the outside of your package :
CONSUMER RETURNS
THE HOLMES GROUP, INC.
2 PULLMAN ST.
WORCESTER, MA 01606
SHIPPING AND HANDLING CHARGES: $10.00
This warranty gives you specific legal rights, and you may have other
rights which vary from state to state. The provisions of this warranty
are in addition to, and not a modification of, or subtraction from, the
statutory warranties and other rights and remedies contained in any
applicable legislation. To the extent that any provision of this warranty
is inconsistent with any applicable law, such provision shall be deemed
voided or amended, as necessary, to comply with such law.
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OWNER’S GUIDE
PLEASE READ AND SAVE THESE INSTRUCTIONS
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