7
FAQ
PRINTED IN CHINA
• Can I continually run the inflatable?
Yes, you can run the inflatable during the day and at night. It is recommended you turn off the
inflatable when leaving the immediate area and when retiring for the evening. Otherwise, the
inflatable is designed to run continually as you see fit.
• What happens if the inflatable becomes torn?
Rips in the inflatable can be sewn by hand (no special thread is required) or taped with clear
packing tape.
• How can I clean the inflatable?
Wipe clean with a damp cloth and allow to dry before storing away. Use mild detergent if necessary.
• When I unplug the inflatable, it deflates. Why is this?
The inflatable will not stay inflated unless it is plugged in and the fan is blowing air.
• The inflatable isn’t moving. What can I do?
It is possible for the action components within the inflatable to become slightly tangled. If there is no
action, attempt to straighten the inflatable to remove wrinkles and folds. Also, re-check all zippers
to ensure they are fully closed. Lastly, re-check the outlet, unplug and plug in again to ensure it is
properly plugged in. If this does not work, please contact customer service.
• How much electricity does an inflatable consume?
Please refer to the electrical approval label for wattage.
• What is the best way to store the inflatable?
Store in a bag, box or other storage container and keep in a cool, dry location.
• I see holes in the inside bottom of the inflatable. What are these for?
These holes are designed to allow water collections to escape in the event of rain.
• Can I leave the inflatable up in extreme weather conditions or freezing temperatures?
It is recommended you take appropriate precautions to protect the unit. The inflatable will operate
at temperatures below freezing, but it is not recommended to operate the inflatable if temperatures
drop below 14°F.
• What if it is raining or snowing? Will this affect the inflatable?
Operation of the inflatable during light weather conditions such as a gentle rain or snowfall is
recommended. However, operation of the inflatable during extreme weather conditions is not
recommended, as your item may become damaged or inundated with moisture. Do not store the
inflatable when it is wet.
• What if water has soaked my unit while unplugged?
Move the unit to a dry location and plug in the unit. The fan will dry the inflatable.
• The inflatable has been deflated and it is covered with snow. Can I simply re-inflate it?
If the inflatable is covered in a light dusting of snow, simple re-inflation should not harm the unit.
However, if the deflated unit has been subjected to a large amount of snow and/or ice, do NOT attempt
to re-inflate. Rather, carefully remove the item from the extreme condition (i.e. bring it indoors) and
allow the unit to thaw before re-inflating. This helps prevent cracks and/or tears in the materials.