HOFFEN SC-7099-17, Manual

Page: 35 / 36

3
35
Warranty Card
1. Stamp .................................................................................
2. Purchase Date................................................. .................................................
3. Signature ...............................................................................
4. Appliance Name......................................................................
5. Appliance Model.....................................................................
6. Serial no. or Lot no. …….............................................................
Warranty Terms and Conditions
1. The Warrantor of this product grants a 36-month warranty valid from the
purchase date, subject to presenting a properly filled-out warranty card. Under this
Warranty, the product shall be, at the Warrantor’s discretion:
a) repaired free-of-charge by the Warrantor, provided that any disassembled, damaged
or faulty parts of the product, in the interest of the Client’s safety, shall become the
property of the Warrantor,
b) exchanged for a new product at the place of purchase; as a result, the damaged or
faulty product shall become the property of the Warrantor,
c) subject to return with a refund of the purchase price; as a result, the damaged or
faulty product shall become the property of the Warrantor.
2. A faulty/damaged product means a product failing to provide the features described
in the User Manual due to intrinsic properties of the device.
3. The Beneficiary under the warranty shall deliver the appliance to the Customer
Service Point at a given store in order to submit a complaint about the appliance.
When exercising your warranty rights, present proof of purchase (receipt, invoice)
and describe the defect in as much detail as possible, including in particular external
manifestations.
4. A warranty card without a stamp, purchase data and a signature of the vendor is
invalid.
5. The warranty excludes products with physical damage other than that caused
by the manufacturer or distributor, including specifically any damage resulting from
incorrect usage or force majeure.
6. The warranty does not cover products whose protective seal has been removed,
unless such a removal was done by an authorized service technician.
7. The authorized repair facility shall make every effort to complete the repair within
21 days. This deadline may be extended to 1 month, should the repair require a
purchase of replacement parts which are not accessible onsite.
8. It is recommended that the entire product be turned over upon submission of a
complaint, so as to facilitate service operations.