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13. WARRANTY
In order to submit a complaint about the product,
take the device to the
Customer Service Point at any Biedronka store.
Should you have any questions or issues related to product operation or
complaint submission, send them to the following e-mail address:
or contact us by phone: +48 667 090 903
Your opinion is important to us. Evaluate our product at:
www.vershold.com/opinie
1. The Warrantor of this product grants a 24-month warranty valid from the date
of purchase. If any defect is found, a complaint about the product should be
lodged at the point of purchase.
2. A defective/damaged product is a product failing to provide the features
described in the user’s manual due to intrinsic properties of the device.
3.
The Beneficiary under the warranty shall deliver the device to the Customer
Service Point at a given store in order to submit a complaint about the
equipment. When asserting your rights under warranty, you need to present
proof of purchase (receipt, invoice) together with a description of the
device defect in as much detail as possible, in particular of the external
manifestations of the defect.
4.
The warranty excludes products with physical damage other than that
caused by the manufacturer or distributor, including specifically any damage
resulting from incorrect usage or force majeure.
5. The warranty does not cover products from which the tamper-proof seal
has been removed and products to which repairs, alterations or structural
modifications have been made or attempted.
6. The warranty does not cover components subject to natural wear and tear
during operation.
7. It is recommended that the complete product be submitted together with the
complaint so as to facilitate service operations.
8.
This warranty for the sold consumer product does not exclude, restrict or
suspend any rights of the Buyer related to laws and regulations concerning
warranty for defects in sold items pursuant to the provisions of the Civil Code
of 23 April 1964 (Journal of Laws Dz.U.2014.121).
9. The warranty shall be applicable within the territory of the Republic of Poland.