HOFFEN CM-8181-18, Instruction Manual

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General terms and conditions of warranty
1. The Warrantor for this product warrants that within 24 months from the product
purchase date confirmed with a duly completed warranty card, the product will
be, at the discretion of the Warrantor, subject to:
a) free repair to be performed by the Warrantor, with the reservation that
removed, damaged or faulty parts of the product shall become the property of
the Warrantor in order to ensure the Customer’s safety,
b) replacement with a new product at the point of product purchase, as a
result of which the damaged or faulty product shall become the property of
the Warrantor,
c) return in exchange for reimbursement of the product’s purchase price, as
a result of which the damaged or faulty product shall become the property of
the Warrantor
2. A damaged product means a product failing to provide the features described
in the Instruction Manual due to intrinsic properties of the device.
3. The Beneficiary under the warranty shall deliver the appliance to the Customer
Service Point at a given store in order to submit a complaint about the
equipment. When asserting your rights under warranty, you need to present a
duly completed warranty card or a purchase receipt/invoice together with an
as detailed as possible description of the device’s defect, in particular of the
external manifestations of the defect.
4. A warranty card without the vendor’s stamp and signature and without the sale
date is invalid.
5. The warranty excludes products with physical damage other than that caused
by the manufacturer or distributor, including specifically any damage resulting
from incorrect usage or force majeure.
6. The warranty excludes products without the tamper-proof seal, unless an
authorized Service employee has removed the seal.
7. The Service shall endeavour to complete the repair within 21 days. The said
time limit may be extended to 1 month in the event that spare parts currently
unavailable at the Service must be purchased.
8. To facilitate the repair, the product should be returned to the Service complete
with all its original components.
9. This warranty for the sold consumer product does not exclude, restrict or
suspend the rights of the buyer related to the regulations concerning implied
warranty for defects pursuant to the Civil Code of 23 April 1964 (Journal of
Laws Dz.U.2014.121).
10. Territorial scope of warranty coverage: the territory of the Republic of Poland.