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3.

 

IN CASE OF PROBLEMS 

 

Problem 

Probable Cause 

Solution 

No rings heard in headset 

Ringer switch not on. 

Set Ringer switch to ON position. 

In A1 mode instead of A2. 

Switch to A2 mode. 

STATUS light on TI6000 
not lit. 

Power not on. 

Set power switch to ON position. 

Base station interface cable not plugged 
in to TI6000. 

Plug in cable to TI6000. 

Power wire disconnected from connector 
in base station. 

Call HME.

*

 

Talking heard in only one 
direction. 

Interface cable wires not correctly 
attached to connectors in base station. 

Call HME.

*

 

Ring tone low. 

Ring tone level not adjusted correctly. 

Call HME.

*

 

Caller’s voice level low. 

Level not adjusted correctly. 

Call HME.

*

 

Caller can’t hear you talk.  Not pushing Communicator button B to 

talk to person on phone. 

Press and hold the B button while talking 
on the phone. 

TI6000 not operating 
correctly. 

K1 switches not set properly on base 
station transceiver circuit board. 

On base station transceiver circuit board, 
set K1-1 and K1-2 switches to ON.  Press 
RESET button.  See Figure 9. 

Wiring incorrect. 

Call HME.

*

 

 
* For assistance call HME Technical Support at 1-800-848-4468 or Fax 858-552-0172. 
 
 
 
 

IMPORTANT! 

Waste Electrical and Electronic Equipment (WEEE) 

The European Union (EU) WEEE Directive (2002/96/EC) places an obligation on producers 
(manufacturers, distributors and/or retailers) to take-back electronic products at the end of their 
useful life.  The WEEE Directive covers most HME products being sold into the EU as of August 
13, 2005.  Manufacturers, distributors and retailers are obliged to finance the costs of recovery 
from municipal collection points, reuse, and recycling of specified percentages per the WEEE 
requirements.

 

Instructions for Disposal of WEEE by Users in the European Union 

The symbol shown below is on the product or on its packaging which indicates that this product was 
put on the market after August 13, 2005 and must not be disposed of with other waste.  Instead, it is 
the user’s responsibility to dispose of the user’s waste equipment by handing it over to a designated 
collection point for the recycling of WEEE.  The separate collection and recycling of waste equipment 
at the time of disposal will help to conserve natural resources and ensure that it is recycled in a 
manner that protects human health and the environment.  For more information about where you 
can drop off your waste equipment for recycling, please contact your local authority, your household 
waste disposal service or the seller from whom you purchased the product. 
 

 

Summary of Contents for TI6000

Page 1: ...r size 2 Power drill and drill bit set Wire cutter stripper Small standard slotted screwdriver 1 1 Wall Mounting The TI6000 must be mounted on the wall not more than 2 ft 61 meter from the Wireless IQ Base Station so the base station interface cable will reach between the two units Mount the TI6000 as follows Hold the TI6000 against the wall at the desired location Mark the wall through the screw ...

Page 2: ...ble The telephone interface cable is a 100 ft 30 48 meter cable with a standard RJ11 telephone jack plug at each end Plug one end of the telephone interface cable into the receptacle on the TI6000 as shown in Figure 4 Unplug the telephone from its phone jack and plug the enclosed telephone jack splitter into the phone jack Plug the telephone and the TI6000 telephone interface cable both into the t...

Page 3: ... remote antenna cable from the base station Open the Wireless IQ Base Station by pressing down on the two release tabs on top of the cabinet and carefully pulling its front panel forward and down CAUTION Open the front panel of the base station carefully Do not let it drop Guide one end of the base station interface cable through the hole in the base station rear panel behind the unit and out the ...

Page 4: ... forward and down CAUTION Open the front panel of the base station carefully Do not let it drop Guide the RJ45 end of the cable through the hole in its rear panel behind the base station and out the side toward the TI6000 Plug the five connectors into J9 J22 J25 J26 and J30 on the base station circuit board as shown in the wiring diagram Figure 8 Note the labels on the connector wires Each connect...

Page 5: ...tore owner manager if they want to hear a single beep through the ceiling speaker when the phone rings If so locate the S6 DIP switch shown in Figure 10 at the lower right corner of the audio circuit board in the base station Set S6 6 to the ON position Close the base station and reconnect the remote antenna cable to it 3 S15 DIP Switch NOTE You will only have the S15 DIP switch if you received th...

Page 6: ...re 14 to the ON position Use your cell phone to call the store phone Have someone in the store wearing a Communicator in the A2 mode listen for the call When the phone rings in their headset they should press and release the A2 button again to connect to the incoming call Tell them to press and hold the B button to talk and listen When you are finished have them press and hold A2 for longer than t...

Page 7: ...d and remain on steady green while the phone call is active Press and hold the B button while talking to the person on the phone NOTE If you move out of range of the antenna during a phone conversation you will hear Out of range in your headset When you re enter the antenna range you will hear Lane 1 or 2 ready but you will remain connected to the caller Hanging up the Phone To hang up the phone p...

Page 8: ...l and Electronic Equipment WEEE The European Union EU WEEE Directive 2002 96 EC places an obligation on producers manufacturers distributors and or retailers to take back electronic products at the end of their useful life The WEEE Directive covers most HME products being sold into the EU as of August 13 2005 Manufacturers distributors and retailers are obliged to finance the costs of recovery fro...

Page 9: ...roprietary and Confidential Information not to be duplicated disclosed or distributed except as permitted by an executed Confidentiality and Non Disclosure Agreement with HME Copyright HM Electronics Inc 2014 ...

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