4
C. Dual Drive-Thru, Full-Duplex Operation
D. Dual Drive-Thru, Half-Duplex Operation
E. Speed-Team Operation
Speed team operation is used during high-volume times. An order taker wearing
a Communicator relays orders from outside into the store using the “B” channel.
Placing the speed-team button on the base station in the ON position will disable
the speaker and microphone in the speaker post or menu board, and disable the
vehicle-alert tone.
ACTION RESULT
I
f you are using the COMMUNICATOR
®
latching feature:
Press and release button “A” to latch
communication channel open for speaking and
listening to customer in Lane 1 or 2. The
channel will unlatch, ending communication
with the customer, if;
1. you press and release button “A” again, or
2. you press button “B,” or
3. you press button “C,” or
4. the customer drives away
If you are not using the Communicator
latching feature:
Press and hold button “A” while speaking and
listening to customer in Lane 1 or 2. Release
when transaction is completed.
Customer hears your voice and you hear
customer’s voice (two-way conversation).
Everyone wearing Communicators set to the
same channel hears the communication.
Press button “C” to switch to other lane.
You hear customer’s voice from other lane.
While customer is speaking, press the up
▲
or
down
▼
arrow to adjust volume level.
Beep tones of increasing/decreasing loudness
are heard in headset as volume increases/
decreases. Customer’s voice becomes louder
or softer.
Press and hold button “B” to speak to other
crew members wearing Communicators.
Release to listen.
Other personnel wearing Communicators hear
your voice in their headsets.
ACTION RESULT
Press and hold button “A” while speaking to
customer in Lane 1 or 2.
Customer hears your voice. Everyone wearing
Communicators hears the communication.
Release button and listen to customer.
Customer’s voice is heard in headsets of
everyone wearing Communicators.
While customer is speaking, press the up
▲
or
down
▼
arrow to adjust volume level.
Beep tones of increasing/decreasing loudness
are heard in headset as volume
increases/decreases. Customer’s voice
becomes louder or softer.
Press and hold button “B” to speak to other
crew members wearing Communicators.
Release to listen.
Other personnel wearing Communicators hear
your voice in their headsets.
Press button “C” to switch to other lane.
You hear customer's voice from other lane.
