A
NSWERING
S
ELEC
S
ET
400A U
SER
G
UIDE
1-26
HCXTD830, Rev. A01, July 2001
Answering
your calls
1
When a call rings at a key, the lamp beside the key
flashes. To answer the call, press either the <ANS>
key or the appropriate special answer key.
2
As you press a key to answer a call, the display
confirms the type of call.
CAPs
CAPs (1-4)
Calls that are made by dialing your station
number (not by dialing 0), ring at a CAP
rather than the <ANS> key. To answer one
of these calls, press the flashing CAP.
At least two CAPs must be available before
you can answer a call. This ensures that one
CAP can be used to answer a call, while
another can be used to place a call.
The types of calls that ring at CAPs rather
than at an answer key include:
• Automatic callback (rings with a fast
ringing pattern)
• Outgoing trunk queuing (rings with a fast
ringing pattern)
• Calls to the attendant’s directory number
(a directory number is a station number
assigned to the attendant console that
usually consists of three or four digits).
• Priority calls to the attendant (ring at the
highest-numbered CAP available).
Table 1-5 Answer keys(continued)
Summary of Contents for SelecSet 400A
Page 5: ...TABLE OF CONTENTS SELECSET 400A USER S GUIDE vi HCXTD830 Rev A01 July 2001 ...
Page 7: ...LIST OF FIGURES SELECSET 400A USER S GUIDE viii HCXTD830 Rev A01 July 2001 ...
Page 9: ...LIST OF TABLES SELECSET 400A USER GUIDE x HCXTD830 Rev A01 July 2001 ...
Page 63: ...BREAKING INTO A BUSY STATION SELECSET 400A USER GUIDE 1 52 HCXTD830 Rev A01 July 2001 ...
Page 139: ...TRUNK ANSWER FROM ANY STATION SELECSET 400A USER GUIDE 2 76 HCXTD830 Rev A01 July 2001 ...
Page 147: ...QUICK REFERENCE SHEET SELECSET 400A USER GUIDE A 8 HCXTD830 Rev A01 July 2001 ...
Page 151: ...INDEX SELECSET 400A USER S GUIDE IX 4 HCXTD830 Rev A01 July 2001 ...
