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What if I can’t access the Factory Reset option?
It is possible that your TV might get into a state where you cannot access the various menus, including the menu option
that lets you perform a factory reset operation. If that happens, you can force the TV to reset by following these steps:
1.
Using a straightened paper clip or ball-point pen, press and hold the recessed RESET button on the TV connector
panel.
2.
Continue to hold the RESET button for approximately 12 seconds.
When the reset cycle completes, the status indicator comes on dim.
3. Release the RESET button. The TV is now powered off.
4.
Turn on the TV and proceed through Guided Setup. See “
” on page
Network connection reset
If you want to remove your network connection information without disturbing other settings, navigate from the
Home
screen to
Settings > System > Advanced systems settings
, and then select
Network connection reset
.
When you select this option, the TV removes your wireless network information, including the name of the connection
(its SSID) and your wireless password, if any, and then it restarts. After restarting, your TV retains all of its other settings
and its association with your Roku account.
After resetting your network connection, navigate from the
Home
screen to
Settings > Network > Set up new connection
to continue enjoying all of the benefits of your connected TV.
Changing your Roku Channel Store PIN preference
When you created your Roku account, you were given the opportunity to create a PIN code and to specify when it must
be used. If you created a Channel Store PIN and want to change it, or you don’t remember your PIN, or if you didn’t cre-
ate a Channel Store +PIN and want to add one, you can easily make these changes.
1.
On a computer, tablet, or smartphone, use your web browser to go to
.
2.
Enter your email address and password to sign in. After signing in, the
My Account
page appears.
3.
Under
PIN Preference
, click
Update
to open the
Choose Your PIN Preferences
page.
4.
Skip this step if you just want to change your PIN. Otherwise, choose the option your prefer from among those
listed:
•
Require a PIN to make purchases or to add any item from the Channel Store.
•
Require a PIN to make purchases.
•
Do not require a PIN to make purchases.
5.
If you choose either of the first two options, enter your PIN twice in the appropriate boxes.
6. Click
Save Changes
to save your changes and return to the
My Account
page. Note that your current setting is
described under
PIN Preference
.
Summary of Contents for Roku TV 50R8
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