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Has strong-smelling food been put inside without 

   being wrapped ?

Food smells like plastic.

The deodorizing function will not remove all odor.

Either wrap or seal such foods.

 Sometimes the normal operating sound of the 

   refrigerator gets louder.

 A sound like running water is emitted.

 A knocking sound.

 A sound like something is boiling (a bubbling sound).

 A sizzling sound like when meat is being cooked.

 A sound like something stuck in a machine.

 A whirring sound.

 A cracking sound. (This is heard inside the refrigerator 

   when the door is opened.

 A hissing sound right after the door is closed.

 This is the sound of a temporary drop in air pressure when

    the air that entered into the refrigerator is suddenly cooled.

 This is the sound of the plastic creaking due to a change in 

   temperature (when the door is opened).

 After installation, the refrigerator operates at full power to cool

    its interior, so it will make a louder sound.

● This is the sound of the cooling fluid (refrigerant) flowing 

    through the cooling device. This sound might also be heard

    when the compressor has stopped.

 This is the sound of parts, such as the motor, which control

    the temperature inside the refrigerator running. 

This is because many plastic parts are used inside

    the refrigerator. As your food cools, the odor will gradually

    go away.

Unpleasant

odor inside the 

refrigerator.

Ve ry weak electrical 

shock is felt  when 

touching the main body.

The refrigerator 

is noisy.

Some kind of sound

is being made.

(These sounds are 

not a sign of 

malfunction.)

Problem

27

The front and back of 

the refrigerator is warm. 

W arm wind blows 

out from the bottom. 

 The heat exhaust pipe and fan release the heat inside 

   the refrigerator, so they might become hot.

 The refrigerator occasionally accumulates static 

   electricity, but this is not a safety concern.

 If this becomes an annoyance, earthing the refrigerator 

   main body is recommended.

The door feels 

heavy when trying 

to open it right 

after being closed.

 This is caused by a temporary drop in air pressure 

   due to the suddenly cooling of the air entering inside 

   the refrigerator.

 The door might feel heavy for a moment, but it will soon feel

    normal again.

When one door is 

The panel display keeps

changing 

● This indicates that the refrigerator is runnning is store-dis

play mode.

 

● The refrigerator will not cool while running in store-display

 mode.

● Turn off the store-display mode by.

1. Power off and Power on the refrigerator again.

2. After that the refrigerator will return to normal mode.

-

closed, the other 

door opens.

 The compartments are connected by a cold air 

   pathway, so the air pressure from the closing of one

  door might cause the other door to open temporarily.

 Closing the doors slowly will eliminate this problem.

 The temperature in these locations might reach 50 ºC to 60 ºC 

    immediately after your refrigerator is installed. This is not 

    abnormal.

The refrigerator 

is noisy.

● Is the floor stable ?

 Is there any object between the refrigerator leg and 

   the floor where it is installed ?

● 

Is the rear face touching a wall, etc. ?

● 

Did the leg adjuster cover come off ?

● Install the refrigerator on a stable, level floor, or in a pla

ce 

    with a stable board under it.

● 

Install the refrigerator in a location with enough 

    space around it.

● 

Securely attach the leg adjuster cover.

5

5

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5

6

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5

18

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8

10

17

Are there ice cubes in the Ice Bank ?

Is the “Child Lock” lamp on ?

Is the “ Water” lamp is on to select water dispensing ?

Is the “Ice Maker” lamp off ?

 Activate the Automatic Ice Maker and use this function. 

   Check the “Ice Maker” lamp is on to make sure that 

   the Automatic Ice Maker is activated.

Fill up the Water Tank with water to the "Full" line. 

If there is enough water, Push the Water Tank into the 

"Tank Position".

Is the “Tank Empty” lamp on ?

Wait until ice cubes are made and try again.

 Reset the “Child Lock” function.

Touch “Cubes” or “Crushed” button to select 

    ice dispensing.

Ged rid of the food or crushed ice by using a spoon, etc.

    Do not use your fingers, since the Ice Dispenser may revolve

    and result in injury.

Is the water in the Water Tank frozen ?

 Is the ice dispensing duct is stopped up with food 

   or fine crushed ice ?

Take away these articles and store in other locations in the 

    refrigerator.

 Are any other articles such as food, etc. than ice stored 

   in the Ice Bank ?

If frozen, set the temperature of the refrigerator 

    compartment to level 1 or 2.

Ice is not dispensed.

Ice Dispenser and Water Dispenser 

Point to be checked

Detailed Check Points and Countermeasures Page

General Problems

Problem

Point to be checked

Detailed Check Points and Countermeasures Page

Troubleshooting

Summary of Contents for R-MX700GVRU0

Page 1: ...ce and Water Dispenser Other Function 30 Maintenance General Matter 22 Maintenance and Troubleshooting 11 Installation Before Use Optimal Food Storage Name and Function of Display Button Each Component Temperature Control Quick Freezing Quick Cooling Child Lock Energy Saving Door Alarm ECO Alarm Functions Vacuum How to use the Water Tank How to to use the Ice Dispenser How to use the Automatic Ice...

Page 2: ...cal shock or fire due to heat Power Cord and Power Plug To avoid fire electric shock The symbols below are examples This symbol is an alert mark This symbol indicates prohibited This symbol indicates necessary WARNING Rated Voltage During daily use To avoid fire electric shock 2 The following warnings and cautions are categorized by the level of possible harm or damage that may occur from ignoring di...

Page 3: ...ARNING When discarding the refrigerator 3 Follow the instructions of your region when discarding This refrigerator uses R 600a for the refrigerant and cyclopentane for the blowing agent of the urethane heat insulation Children should be supervised to ensure that they do not play with the appliance Children getting inside may not be able to get out Cleaning and user maintenance shall not be made by...

Page 4: ...essor Do not put your hands into the bottom surface of the refrigerator cabinet When cleaning putting your hands near the bottom surface of the refrigerator may result in injury by thin metal sheets Do not have your feet too close when opening the door of the refrigerator When opening the door your feet may be hit resulting in injury Be sure to hold the handle firmly to open and close the door CAUT...

Page 5: ...ncline Do not install where the refrigerator is exposed on a direct sunlight or other heat sources Such circumstances may result in poor cooling performance or electricity costs increase Direct sunlight will cause discoloration of the plastic parts of the refrigerator Install in a atmosphere which is dry or has air ventilation This helps to avoid rusting and keeps electricity costs down If you wis...

Page 6: ...even take about 24 hours when the ambient temperature is high Optimal Food Storage Keep enough space between food Several food placed too close together may obstruct the flow of cold air Keep enough space Make food cool enough before putting it in the refrigerator Putting warm food in the refrigerator raises the inside temperature and wastes electricity Do not block the Cold Air Vent This will adve...

Page 7: ...e 32 the setting of the refrigerator compartment freezer compartment while doors being closed and without food storage is shown in the table Door pocket temperatures may be little higher than above temperatures NOTICE The specification of your purchased model may be diffent from one of the above illustration For ice cude storage made by Automatic Ice Maker Storage of packed small food and drink suc...

Page 8: ...ndicating the status of temperature setting Freezer Compartment Touch Select button Freezer lamp light is on Touch Temp Control button to setting The display is indicating the status of temperature setting Sound Pi Cold Sound Pi Coldest Sound Pi Pi Normal When the food is too cold For normal use When cooling food more coldly or quickly Refrigerator Compartment Touch Select button Refrigerator lamp...

Page 9: ...ill be automatically started Normaly Lamp is off when no operation approximately 10sec after the end of operation indicator LED become unlit When you wish to store frozen food at a lower temperature than usual use this button 2 Touch Quick Freezing button and start operation of Quick Freezing 3 Touch again Quick Freezing and stop the operation Quick Freezing corner is located on the center shelf i...

Page 10: ...onds to lock Lamp lights on 2 To stop this function Touch 5 seconds Child Lock again When Child Lock is activated other buttons will not be accepted even if you touch but Auto Door of the touch operation is possible NOTICE Lamp lights off Child Lock Peep Pipi 5 If Energy Saving operation is working in high humidity environment dew may appear on refrigerator surface CAUTION Energy Saving In case th...

Page 11: ...7 The display switches in sequence as shown below every time the button is touched The temperature is set to 1 C at default Vacuum After off vacuum function the temperature will be autometically to default 1 C will be turned off after about 40 seconds for CAUTION The Off indicator lamp continues to be lit during the Off operation The display energy saving but the function that is set once will rem...

Page 12: ...t or fish causes the plastic refrigerator components to split When putting food into the freezer compartment try not to strike the lamp cover with the food The lamp cover might break 12 Adjustable height Shelves These shelves can be adjusted to match the height of your frozen food and the way in which they are to be used 1 Remove the frozen food stored on the shelf 2 Lift the front of the shelf upw...

Page 13: ...frigerator might be deformed CAUTION The height of these shelves can be adjusted to match the height of your food and the way in which they are to be used 1 Remove all food stored on the shelf to be 2 Lift the front of the shelf upward slightly then pull the shelf out towards you 3 Adjust the shelf to the desired height then push the shelf in until it reaches the back of the slot The upper part of...

Page 14: ...ht form inside or on the ceiling of the vegetable drawers Wipe off any condensation with a dry cloth if this becomes a concern NOTICE When closing the vegetable compartment door be sure that all vegetable drawers are pushed all the way in If the vegetable compartment door is closed when a drawer is pulled out it might be damaged Open and close the vegetable compartment door slowly If you open or c...

Page 15: ...ds more time to cool food than other cases Close The hissing sound indicates that vacuum is being Push the handle down to the end If not the case might not be vacuumed Do not put too much food or too many containers into the vacuum case If you do you may not be able to pull the vacuum box out released Thus the Vacuum Compartment cannot be drawn out while the sound is heard Draw it out after the so...

Page 16: ...nser Do not touch the Ice Level Sensing Lever in the Automatic Ice Maker as doing so may cause an accident to occur CAUTION Do not insert fingers into the ice outlet or touch any parts nearby Your fingers may be pinched or otherwise injured Do not use fragile glassware with the Automatic Ice Maker as doing so could cause the glass to shatter resulting in injury Please remove placed food from the vac...

Page 17: ...lete the filling process Do not fill the Water Tank with anything other than water Filling the Water Tank with fluids such as juice sports drinks tea or hot water can damage your refrigerator The Water Tank can withstand temperatures up to 50 o C CAUTION Juice Tea Isotonic drink Carbonated drink Mineral water Filtered water Be careful as the Ice Dispenser rotates and may cause injury to the fingers et...

Page 18: ...n off temporarily if it is use continuously for more than approx 16 seconds In this case the Dispenser Illumination will flash indicating that the Ice Dispenser stops operating Remove your glass from the Dispenser Lever in order to let the system reset After reseting the Ice Dispenser shall be used again The regular condition is recommended to use 18 ºC 19ºC The freezer temperature is adjusted at 1...

Page 19: ...out It may take 24 hours or longer for the water in the Water Tank to cool sufficiently when the ambient temperature is high such as during summer Normally the water 5 L in volume can be chilled in 8 to 9 hours When you wish to have cold water quickly use the Ice Dispenser to put ice in your cup then dispense water using the Water Dispenser The Water Dispenser will turn off temporarily if used cont...

Page 20: ...ve the Water Filter from the case Case Cover Tap 3 Use a soft sponge to clean the Water Filter CAUTION Wait for 2 to 3 seconds before removing your cup from the dispensing area after dispensing water or ice If you remove your cup without waiting water or ice may fall into the Water Tray or on the floor Dry any water that accumulates in the Water Tray with a dry cloth or remove the Water Tray and di...

Page 21: ... Do not put your hands inside the Ice Bank Do not use the Ice Dispenser when the Ice Bank is removed from the refrigerator Do not disassemble repair or modify this equipment When repairs are necessary contact retailers or service center Do not touch the blades of the Ice Bank when it is removed There is a risk of injury Auger NOTICE When not using the Ice Dispenser for a long time thoroughly clean...

Page 22: ...warm water Drip Catcher Liquid that has accumulated here should be wiped away Back Panel Floor of Refrigerator If the adjuster does not turn easily use a screwdriver to turn it If it still will not turn then remove the leg cover and try again For floors that are easily damaged lay out a protective mat or other protective material 3 Wipe off the smudges on the back panel walls and floor of the refrig...

Page 23: ... water is used for cleaning Vacuum Box Gasket there maybe effects in terms of deformation color change or loss vacuum property If Vacuum Box Gasket is dropping or Vacuum Box Door not well aligned there may be the loss of vacuum property When Vacuum Box Gasket is dirty Disassembly of Vacuum Box Gasket out off Vacuum Box Case Facing the Vacuum Box twist the knob of the Vacuum Box Gasket on top right...

Page 24: ...e end of the slot Replacing Lamp inside Refrigerator When the interior lamp is damaged please contact the Hitachi service centre or retailers for replacing the lamp to avoid injury Cover Lamp WARNING Do not remove the cover of interior lamp Take urgent action when ice jams How to remove a mass of ice from the Ice bank and Ice Dispenser Duct 1 Remove the ice bank from the freezer door If you cannot...

Page 25: ... deformed In this case please contact your retailer or authorised service centre for assistance 4 Re assemble the ice bank 5 Restart the refrigerator operation and wait for a while until the freezer temperature reaches your desired setting The crusher must not be operated at temperatures above 0 C 6 Check the crusher operation motor movement and lid on off Crusher Case Motor Box Motor Box Crusher ...

Page 26: ...artment to level 3 or 2 When set to level 5 food might freeze If the temperature in the refrigerator compartment is set to level 1 food is less likely to freeze Because the food is touching the freezer compartment partition whose tenperature is comparatively low the food might freeze Either increase the temperature setting or move the food away from the compartment partition a little We recommend ...

Page 27: ...panel display keeps changing This indicates that the refrigerator is runnning is store display mode The refrigerator will not cool while running in store display mode Turn off the store display mode by 1 Power off and Power on the refrigerator again 2 After that the refrigerator will return to normal mode closed the other door opens The compartments are connected by a cold air pathway so the air p...

Page 28: ...ank or water purification Water Filter dirty In order to prevent grime and hard water stains from building up make sure to rinse the Water Tank once a week Is not the water or ice fresh Replace the water in the Water Tank once a week And first discard the existing ice cubes then make new ice cubes Has the Ice Dispenser not been used for a long time If the Ice Dispenser is not used for a long time th...

Page 29: ...Has the Water Dispenser been used for more than 1 minute continuously If the Water Dispenser is used for approx 1 minute the system temporarily stop dispensing for the sake of safety in case of a malfunction of dispenserswitch The Dispenser Illumination flashes to inform you of this case To use again release the glass from the Dispenser Lever 19 10 17 8 Ice Dispenser and Water Dispenser Problem Poi...

Page 30: ...in order not to make gap between door and door gasket when you close the door When the door is opened frequently or if the door is opened when the humidity around the refrigerator is high moisture in the air may be turned into some frost or ice on the inner wall or component of the freezer compartment or around the air chanels This is not a failure Please try not to open the door too many times or...

Page 31: ...imes or for long time Also please wipe off the dew in the refrigerator compartment with adry cloth The humidity of the vegetable compartment is higher than other compartments Accordingly depending on the amount or type of the vegetable dew condensation may be generated on the plastic case of vegetable compartment However this is not a failure When you do not want to have this kind of dew please wa...

Page 32: ... frequently the surrounding temperature is high The sound becomes more quiet after cooling fully The compressor operates at low speed at night for long vacatio ns or absences potentially creating large vibrations The surface of the refrigerator is hot If a door is shut other doors may open Does the refrigerator make any abnormal noise sound Annoying sound is generated by the refrigertor Operation ...

Page 33: ...art not as an accessory trays baskets and door gaskets Moreover to ensure product safety and to prevent risk of serious injury the mentioned self repair shall be done following the instructions in the user manual for self repair For your safety unplug the product before attempting any self repair Repair and repair attempts by end users for parts not included above and or not following the instruct...

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