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Do ice cubes stick together in the Ice Bank ?

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 Have the doors opened so often, or so much food 

    have been stored a the same time ?

  Is the freezer compartment temperature adjusted 

    to the higher temperature(level 2 or 1) than the 

    standard position ?

 Have the refrigerator just been started up ?

 Was there any power failure ?

 Remove the Ice Bank, discard the ice cubes ,and make 

   new ones.

Is the Ice Dispenser outlet stopped up with ice ?

 If the outlet is stopped up with ice, get rid of ice.

 Ice cannot be made if the interior of the refrigerator is not cooled 

   down. It may take 24 hours to complete the first ice.

 Do not open the doors so often.

Keep the distance between one food item to another as much as

    possible.

 Set the freezer temperature to the lower position(level 3 or 4).

Ice is not dispensed.

Ice is not made 

quickly.

The ice cubes have 

projecting sections.

Ice cubes stick 

together in the 

Ice Bank.

Ice or water smells.

Even when 

“Crushed” is 

selected, not only 

crushed ice but 

also ice cubes

(uncrushed ice) 

is dispensed.

 Is the ambient temperature low ?  Is it a winter time ?

 If the ambient temperature is low just like winter, the ice making 

    time can be longer.

 Is there any gap between the door gasket and 

    refrigerator body ?

 Close the door completely , if there is a gap.

 

The ice tray is grooved to have even water flow for all areas. 

   Therefore this groove may make projecting sections.

 Was there any power failure ?

 Have the doors been opened  so often?

 Is there any gap between the door gasket and 

    refrigerator body ?

 Is the water in the Water Tank  enough ? If the water 

    is not suf

ficient, the ice cubes may be smaller than 

    usual and thus may not be crushed.

 If the Ice Dispenser has not been used for a long time, 

    the ice cubes may become samller and thus may not 

    be crushed.

 If the water is not much, fill up the 

Water Tank with water upto 

    the "Full" line.

 Due to unevenness of ice cubes, some small ice cubes will

   not be crushed and will be dispensed, however, this not 

   an abnormal situation.

 Remove the Ice Bank ,discard old ice cubes ,and make new ice 

    cubes again.

 Is the Water T

ank or water purification 

Water Filter 

    dirty ?

 In order to prevent grime and hard water stains from building up, 

    make sure to rinse the Water Tank once a week. 

 Is not the water or ice fresh ?

 Replace the water in the Water Tank once a week. 

And, first, 

    discard the existing ice cubes , then make new ice cubes.

 Has the Ice Dispenser not been used for a long time ?

 If the Ice Dispenser is not used for a long time, the ice cubes

   may stick together. Therefore, it is recommended to use 

   the Ice Dispenser as often as possible.

 Since the temperature of the freezer compartment rose, thus

   the ice cubes melted and stick together. Remove the Ice Bank ,

   discard ice cubes ,and make new ice cubes again. And, make

   the door opening/closing frequency as little as possible. 

 If there is a gap, the freezer compartment temperature may rise

   and the ice cubes may stick together. Close the door completely.

 “Cubes” were selected just before dispensing

    “Crushed” ice ?

 When switching from “Cubes” to “Crushed”, ice cubes

    instead of crushed ice may be dispensed for the first moment

   On the other hand, when switching from“Crushed”to

   “Cubes”, crushed ice instead of ice cubes may be dispensed

    for the first moment.

 They are not abnormal.

 Is there stopped-up ice cubes in the ice crusher 

    section (at the reverse bottom side of the Ice Bank)

    of the Ice dispenser and the flapper to feed ice to be

    crushed kept opened ?

 Remove the Ice Bank to get rid of the ice in the ice crusher.

 Has strong-smelling food been put inside without 

    being wrapped ?

 When food with strong smell is stored, such food should be

   wrapped and sealed for storage.

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Ice Dispenser and Water Dispenser 

Problem

Point to be checked

Detailed Check Points and Countermeasures Page

To protect the electrical components, the system stops 

    the operation for 20 minutes for cooling down. If the Ice-

    Dispenser is used during this period, the "Dispenser -

    Illumination" flashes to inform you of this temporary stop.

 Have you been using the Ice Dispenser for more than 

    1.5 minutes ?

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If there is a gap at the bottom of the Ice Bank, remove 

   the Ice Bank , rotate the “Auger” of the Ice bank for approx. 

   90 degrees and place the Ice Bank again.

 Is the Ice Bank placed correctly ? 

   Is there any gap between the bottom of the Ice Bank 

   and the dispenser mechanism ?

Troubleshooting

Summary of Contents for R-MX600GVTH0

Page 1: ...on 30 Maintenance General Matter 22 Maintenance and Troubleshooting 11 Installation Before Use Optimal Food Storage Name and Function of Display Button Each Component Temperature Control Quick Freezing Quick Cooling Child Lock Energy Saving Door Alarm ECO Alarm Functions Vacuum How to use the Water Tank How to to use the Ice Dispenser How to use the Automatic Ice Maker How to use the Water Dispens...

Page 2: ...l shock or fire Incomplete connection of the power plug could result in electrical shock or fire due to heat Power Cord and Power Plug To avoid fire electric shock The symbols below are examples This symbol is an alert mark This symbol indicates prohibited This symbol indicates necessary WARNING Rated Voltage During daily use To avoid fire electric shock 2 The following warnings and cautions are categ...

Page 3: ...apped inside Medicines chemicals research and experimental substances should not be stored in the refrigerator Substances that require precise conditions for storage cannot be stored in a domestic refrigerator WARNING When discarding the refrigerator 3 Follow the instructions of your region when discarding This refrigerator uses R 600a for the refrigerant and cyclopentane for the blowing agent of ...

Page 4: ...apes so they do not open If transporting in a vehicle do not load the refrigerator on its side This could damage the compressor Do not put your hands into the bottom surface of the refrigerator cabinet When cleaning putting your hands near the bottom surface of the refrigerator may result in injury by thin metal sheets Do not have your feet too close when opening the door of the refrigerator When ...

Page 5: ...ncline Do not install where the refrigerator is exposed on a direct sunlight or other heat sources Such circumstances may result in poor cooling performance or electricity costs increase Direct sunlight will cause discoloration of the plastic parts of the refrigerator Install in a atmosphere which is dry or has air ventilation This helps to avoid rusting and keeps electricity costs down If you wis...

Page 6: ...even take about 24 hours when the ambient temperature is high Optimal Food Storage Keep enough space between food Several food placed too close together may obstruct the flow of cold air Keep enough space Make food cool enough before putting it in the refrigerator Putting warm food in the refrigerator raises the inside temperature and wastes electricity Do not block the Cold Air Vent This will adve...

Page 7: ...FE E Cheese sausage Above temperatures are the approximate values in the conditions of outside temperature 32 the setting of the refrigerator compartment freezer compartment while doors being closed and without food storage is shown in the table Door pocket temperatures may be little higher than above temperatures NOTICE The specification of your purchased model may be diffent from one of the above...

Page 8: ...ndicating the status of temperature setting Freezer Compartment Touch Select button Freezer lamp light is on Touch Temp Control button to setting The display is indicating the status of temperature setting Sound Pi Cold Sound Pi Coldest Sound Pi Pi Normal When the food is too cold For normal use When cooling food more coldly or quickly Refrigerator Compartment Touch Select button Refrigerator lamp...

Page 9: ...ill be automatically started Normaly Lamp is off when no operation approximately 10sec after the end of operation indicator LED become unlit When you wish to store frozen food at a lower temperature than usual use this button 2 Touch Quick Freezing button and start operation of Quick Freezing 3 Touch again Quick Freezing and stop the operation Quick Freezing corner is located on the center shelf i...

Page 10: ...onds to lock Lamp lights on 2 To stop this function Touch 5 seconds Child Lock again When Child Lock is activated other buttons will not be accepted even if you touch but Auto Door of the touch operation is possible NOTICE Lamp lights off Child Lock Peep Pipi 5 If Energy Saving operation is working in high humidity environment dew may appear on refrigerator surface CAUTION Energy Saving In case th...

Page 11: ...7 The display switches in sequence as shown below every time the button is touched The temperature is set to 1 C at default Vacuum After off vacuum function the temperature will be autometically to default 1 C will be turned off after about 40 seconds for CAUTION The Off indicator lamp continues to be lit during the Off operation The display energy saving but the function that is set once will rem...

Page 12: ...t or fish causes the plastic refrigerator components to split When putting food into the freezer compartment try not to strike the lamp cover with the food The lamp cover might break 12 Adjustable height Shelves These shelves can be adjusted to match the height of your frozen food and the way in which they are to be used 1 Remove the frozen food stored on the shelf 2 Lift the front of the shelf upw...

Page 13: ...frigerator might be deformed CAUTION The height of these shelves can be adjusted to match the height of your food and the way in which they are to be used 1 Remove all food stored on the shelf to be 2 Lift the front of the shelf upward slightly then pull the shelf out towards you 3 Adjust the shelf to the desired height then push the shelf in until it reaches the back of the slot The upper part of...

Page 14: ...ht form inside or on the ceiling of the vegetable drawers Wipe off any condensation with a dry cloth if this becomes a concern NOTICE When closing the vegetable compartment door be sure that all vegetable drawers are pushed all the way in If the vegetable compartment door is closed when a drawer is pulled out it might be damaged Open and close the vegetable compartment door slowly If you open or c...

Page 15: ...ds more time to cool food than other cases Close The hissing sound indicates that vacuum is being Push the handle down to the end If not the case might not be vacuumed Do not put too much food or too many containers into the vacuum case If you do you may not be able to pull the vacuum box out released Thus the Vacuum Compartment cannot be drawn out while the sound is heard Draw it out after the so...

Page 16: ...nser Do not touch the Ice Level Sensing Lever in the Automatic Ice Maker as doing so may cause an accident to occur CAUTION Do not insert fingers into the ice outlet or touch any parts nearby Your fingers may be pinched or otherwise injured Do not use fragile glassware with the Automatic Ice Maker as doing so could cause the glass to shatter resulting in injury Please remove placed food from the vac...

Page 17: ...lete the filling process Do not fill the Water Tank with anything other than water Filling the Water Tank with fluids such as juice sports drinks tea or hot water can damage your refrigerator The Water Tank can withstand temperatures up to 50 o C CAUTION Juice Tea Isotonic drink Carbonated drink Mineral water Filtered water Be careful as the Ice Dispenser rotates and may cause injury to the fingers et...

Page 18: ...turn off temporarily if it is use continuously for more than approx 16 seconds In this case the Dispenser Illumination will flash indicating that the Ice Dispenser stops operating Remove your glass from the Dispenser Lever in order to let the system reset After reseting the Ice Dispenser shall be used again The regular condition is recommended to use 18 ºC 19ºC The freezer temperature is adjusted a...

Page 19: ...out It may take 24 hours or longer for the water in the Water Tank to cool sufficiently when the ambient temperature is high such as during summer Normally the water 5 L in volume can be chilled in 8 to 9 hours When you wish to have cold water quickly use the Ice Dispenser to put ice in your cup then dispense water using the Water Dispenser The Water Dispenser will turn off temporarily if used cont...

Page 20: ...ins from building up make sure to rinse the Water Filter once per week NOTICE W Replace the Water Filter when it wears out Water Filters need replacing every 3 to 4 years 1 Pull the Case to remove it from the Cover 2 Pull the tab to remove the Water Filter from the case Case Cover Tap 3 Use a soft sponge to clean the Water Filter CAUTION Wait for 2 to 3 seconds before removing your cup from the di...

Page 21: ...rator is unplugged Do not put your hands inside the Ice Bank Do not use the Ice Dispenser when the Ice Bank is removed from the refrigerator Do not disassemble repair or modify this equipment When repairs are necessary contact retailers or service center Do not touch the blades of the Ice Bank when it is removed There is a risk of injury Auger Crusher Case NOTICE 1 To stop the operation touch the ...

Page 22: ...ated here should be wiped away Back Panel Floor of Refrigerator If the adjuster does not turn easily use a screwdriver to turn it If it still will not turn then remove the leg cover and try again For floors that are easily damaged lay out a protective mat or other protective material 3 Wipe off the smudges on the back panel walls and floor of the refrigerator Due to the convection of air this is a p...

Page 23: ...er is used for cleaning Vacuum Box Gasket there maybe effects in terms of deformation color change or loss vacuum property If Vacuum Box Gasket is dropping or Vacuum Box Door not well aligned there may be the loss of vacuum property When Vacuum Box Gasket is dirty Disassembly of Vacuum Box Gasket out off Vacuum Box Case Facing the Vacuum Box twist the knob of the Vacuum Box Gasket on top right and...

Page 24: ...he end of the slot Adjustable height Shelves Fixed Shelf Freezer Replacing Lamp inside Refrigerator When the interior lamp is damaged please contact the Hitachi service centre or retailers for replacing the lamp to avoid injury Cover Lamp WARNING Do not remove the cover of interior lamp Take urgent action when ice jams How to remove a mass of ice from the Ice bank and Ice Dispenser Duct 1 Remove th...

Page 25: ... deformed In this case please contact your retailer or authorised service centre for assistance 4 Re assemble the ice bank 5 Restart the refrigerator operation and wait for a while until the freezer temperature reaches your desired setting The crusher must not be operated at temperatures above 0 C 6 Check the crusher operation motor movement and lid on off Crusher Case Motor Box Motor Box Crusher ...

Page 26: ...artment to level 3 or 2 When set to level 5 food might freeze If the temperature in the refrigerator compartment is set to level 1 food is less likely to freeze Because the food is touching the freezer compartment partition whose tenperature is comparatively low the food might freeze Either increase the temperature setting or move the food away from the compartment partition a little We recommend ...

Page 27: ...panel display keeps changing This indicates that the refrigerator is runnning is store display mode The refrigerator will not cool while running in store display mode Turn off the store display mode by 1 Power off and Power on the refrigerator again 2 After that the refrigerator will return to normal mode closed the other door opens The compartments are connected by a cold air pathway so the air p...

Page 28: ...ank or water purification Water Filter dirty In order to prevent grime and hard water stains from building up make sure to rinse the Water Tank once a week Is not the water or ice fresh Replace the water in the Water Tank once a week And first discard the existing ice cubes then make new ice cubes Has the Ice Dispenser not been used for a long time If the Ice Dispenser is not used for a long time th...

Page 29: ...Has the Water Dispenser been used for more than 1 minute continuously If the Water Dispenser is used for approx 1 minute the system temporarily stop dispensing for the sake of safety in case of a malfunction of dispenserswitch The Dispenser Illumination flashes to inform you of this case To use again release the glass from the Dispenser Lever 19 10 17 8 Ice Dispenser and Water Dispenser Problem Poi...

Page 30: ...as not left open temporarily Check that the wrapping paper of the food is not getting caught in order not to make gap between door and door gasket when you close the door When the door is opened frequently or if the door is opened when the humidity around the refrigerator is high moisture in the air may be turned into some frost or ice on the inner wall or component of the freezer compartment or a...

Page 31: ...imes or for long time Also please wipe off the dew in the refrigerator compartment with adry cloth The humidity of the vegetable compartment is higher than other compartments Accordingly depending on the amount or type of the vegetable dew condensation may be generated on the plastic case of vegetable compartment However this is not a failure When you do not want to have this kind of dew please wa...

Page 32: ...frequently opened and closed The two compartments are connected with an air duct When closing one of the doors the door may be opened by the air pressure through the duct This is a normal phenomenon The sound like water flowing and boiling water is the sound of the cooling liquid refrigerant A creaking sound comes from the storage compartment It is the sound caused by friction of the parts due to t...

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