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Hitachi DKC910I, Installation Manual

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Copyright © 2019, 2021, Hitachi, Ltd.

DKC910I

Hitachi Proprietary

[INST(RM)01-01-10]

Rev.0

INST(RM)01-01-10

1.  Before Starting the Removal Work

NOTICE:

During the removal work, the part statuses in the Web Console, Maintenance Utility, 

and Maintenance Utility (Sub Panel) windows might be displayed differently from 

the actual statuses. (Example: The Drives during the removal are displayed as the 

[Blocked] status.)

In that case, complete the running maintenance operation, and then refresh the 

display information in each window.

If you make a mistake in the operation of the removal work, user data in the Storage System may be lost.  
Therefore, perform the followings before starting the removal work to prepare against an unexpected 
accident.
1.  Back up user data.

Back up user data in the Storage System by the operation on the host computer side.

2.  The removal operation varies depending on the component and the location where the component is 

installed.  Besides, remove an optional component after making sure whether the work must be done with 

the Storage System power on or off.

•  A removal with the Storage System power turned on :  

A status in which the Storage System power is turned on regardless of whether the system (host 

computer) is turned on or off.

• 

A removal with the Storage System power turned off : 

 

A status in which the Storage System power is turned on regardless of whether the system (host 

computer) is turned on or off.

3.  When removing the optional component, it is required to change the settings of the Storage System using 

a Maintenance PC connected via a LAN.  Make the following preparations before starting to remove the 
optional component.
•  Ask the customer whether the Storage System is operable via a LAN.  If not, obtain customer

ʼ

s 

permission to operate the Storage System via a LAN.

4.  Promote mutual understanding with the user about the possibility of a system down in order to minimize 

damage caused by failures.

Summary of Contents for DKC910I

Page 1: ...Copyright 2019 2021 Hitachi Ltd DKC910I Hitachi Proprietary INST RM 00 00 00 Rev 2 INST RM 00 00 00 INSTALLATION SECTION Removal Procedures ...

Page 2: ...INST RM 04 02 30 4 2 4 DKC F910I NBX INST RM 04 02 40 4 2 5 Parts List of Bezels INST RM 04 02 50 4 3 Removing Drive Boxes INST RM 04 03 10 5 Removing Channel Boards INST RM 05 01 10 6 Removing Disk Board DKB INST RM 06 01 10 7 Reducing Shared Memory SM Capacity INST RM 07 01 10 8 Removing SVP SSVP INST RM 08 01 10 9 Removing PDUs for a Rack and PDU Power Codes INST RM 09 01 10 9 1 Removing PDUs f...

Page 3: ...ated Work Time INST RM 11 01 10 11 2 Parts List INST RM 11 02 10 11 3 Removing Controller Boards INST RM 11 03 10 11 4 Removing Controller Boards INST RM 11 04 10 11 5 Confirming the Normality of the Storage System after Removing Controller Boards INST RM 11 05 10 Rev 0 1 INST RM 00 00 20 ...

Page 4: ...varies depending on the component and the location where the component is installed Besides remove an optional component after making sure whether the work must be done with the Storage System power on or off A removal with the Storage System power turned on A status in which the Storage System power is turned on regardless of whether the system host computer is turned on or off A removal with the S...

Page 5: ... Controller Board and dummy Drive are required for adjusting the cooling air flow When removing the optional component with the power on the operation replacing Drive with dummy Drive has to be finished within 10 minutes 6 Do not remove the parts while the Storage System is being started When the Storage System is being started remove the parts after the Storage System becomes the Ready status ...

Page 6: ...oup or iSCSI Target WEBCON03 310 FC NVMe Refer to Provisioning Guide for Open Systems Setting made by the operation of the Maintenance PC It is set if needed 1 Setting parity groups and logical devices 2 Setting host group Work 3 1 See 3 Removing Drives 2 See 4 Removing Drive Boxes 3 See 5 Removing Channel Boards 4 See 6 Removing Disk Board DKB 5 See Changing Cache Memory Cache Flash Memory INST A...

Page 7: ...off START Refer to Storage System Power On INST GE 05 01 10 Storage System powering on Work 4 Refer to Storage System Power Off Planned Shutdown INST GE 05 02 10 Storage System powering off Work 1 Refer to Connecting Cables INST IN 09 01 10 Removing cables Work 2 Refer to 9 Removing PDUs for a Rack and PDU Power Codes Removing Optional components Removing PDUs for a Rack Work 3 ...

Page 8: ... Spare Drive it is necessary to delete the Spare Drive in advance Refer to Allocating Deleting Spare Drives WEBCON03 390 3 1 Before Removing Drives 1 Connecting the Maintenance PC Connect the Maintenance PC to the SSVP and then log in to the SVP Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 Connection to the SVP SVP01 30 2 Starting the SVP window From the menu of Web Console clic...

Page 9: ...Proprietary INST RM 03 01 20 Rev 3 INST RM 03 01 20 5 Main Window Click the Drives tab in the Controller Chassis window or Drive Box window and display the Drive status 6 Removal Drive Selection Window Check the Drives to be removed and click Remove ...

Page 10: ...go down Do not check it unless instructed by the message the manual or the contact described in the manual Check the Drives to be removed and click Submit 8 Displaying the Password entry window This operation may cause a serious error such as a system down or a data loss Confirm the appropriateness of the operation and then input of the password Enter the login password for the maintenance account ...

Page 11: ...zel See How to Attach Remove the Front Bezel INST GE 04 05 10 11 Checking the Drives Table 3 1 List of Removal Drive Model Names No Location Model Number Model Name Remarks 1 SBX DKC F810I 2R4JGM DKC F810I 960MGM DKC F810I 1T9MGM DKC F810I 3R8MGM DKC F810I 7R6MGM DKC F810I 15RMGM DKC F810I 30RMGM Disk Drive 2 UBX DKC F810I 10RH9M DKC F810I 14RH9M Disk Drive 3 FBX DKC F810I 7R0FP DKC F810I 14RFP Fl...

Page 12: ... 5 08 HDD zzz 5 09 HDD zzz 5 10 HDD zzz 2 00 HDD zzz 2 07 HDD zzz 2 01 HDD zzz 2 02 HDD zzz 2 03 HDD zzz 2 04 HDD zzz 2 05 HDD zzz 2 06 HDD zzz 2 08 HDD zzz 3 03 HDD zzz 2 09 HDD zzz 2 10 HDD zzz 2 11 HDD zzz 3 00 HDD zzz 3 01 HDD zzz 3 02 HDD zzz 3 04 HDD zzz 3 11 HDD zzz 3 05 HDD zzz 3 06 HDD zzz 3 07 HDD zzz 3 08 HDD zzz 3 09 HDD zzz 3 10 HDD zzz 00 HDD zzz 07 HDD zzz 01 HDD zzz 02 HDD zzz 03 H...

Page 13: ... 03 HDD zzz 4 04 HDD zzz 4 05 HDD zzz 4 06 HDD zzz 4 08 HDD zzz 5 03 HDD zzz 4 09 HDD zzz 4 10 HDD zzz 4 11 HDD zzz 5 00 HDD zzz 5 01 HDD zzz 5 02 HDD zzz 5 04 HDD zzz 5 11 HDD zzz 5 05 HDD zzz 5 06 HDD zzz 5 07 HDD zzz 5 08 HDD zzz 5 09 HDD zzz 5 10 HDD zzz 2 00 HDD zzz 2 07 HDD zzz 2 01 HDD zzz 2 02 HDD zzz 2 03 HDD zzz 2 04 HDD zzz 2 05 HDD zzz 2 06 HDD zzz 2 08 HDD zzz 3 03 HDD zzz 2 09 HDD zz...

Page 14: ...ntenance work If you cannot turn on the LOCATE LED check the number 2 shown on the label attached to the lower left part of the front side of SBX NBX so that you do not confuse the maintenance target For correspondence of DKU DKU xy n to DB DB zzz and HDD location see Correspondence of DKU to DB and HDD Location LOC02 84 Rev 7 INST RM 03 01 52 ...

Page 15: ... zzz 4 08 HDD zzz 4 04 HDD zzz 4 00 HDD zzz 4 09 HDD zzz 4 05 HDD zzz 4 01 HDD zzz 4 10 HDD zzz 4 06 HDD zzz 4 02 HDD zzz 4 11 HDD zzz 4 07 HDD zzz 4 03 DB zzz 4 HDD zzz 3 08 HDD zzz 3 04 HDD zzz 3 00 HDD zzz 3 09 HDD zzz 3 05 HDD zzz 3 01 HDD zzz 3 10 HDD zzz 3 06 HDD zzz 3 02 HDD zzz 3 11 HDD zzz 3 07 HDD zzz 3 03 DB zzz 3 HDD zzz 2 08 HDD zzz 2 04 HDD zzz 2 00 HDD zzz 2 09 HDD zzz 2 05 HDD zzz ...

Page 16: ...aintenance work If you cannot turn on the LOCATE LED check the number 2 shown on the label attached to the lower left part of the front side of UBX so that you do not confuse the maintenance target For correspondence of DKU DKU xy n to DB DB zzz and HDD location see Correspondence of DKU to DB and HDD Location LOC02 84 Rev 7 INST RM 03 01 61 ...

Page 17: ...HDD zzz 6 01 HDD zzz 7 01 HDD zzz 6 04 HDD zzz 7 05 HDD zzz 6 02 HDD zzz 7 02 HDD zzz 6 05 DB zzz 7 10 7 4 1 9 6 3 0 11 8 5 2 DB zzz 4 HDD zzz 5 03 HDD zzz 4 00 HDD zzz 5 00 HDD zzz 4 03 HDD zzz 5 04 HDD zzz 4 01 HDD zzz 5 01 HDD zzz 4 04 HDD zzz 5 05 HDD zzz 4 02 HDD zzz 5 02 HDD zzz 4 05 DB zzz 5 10 7 4 1 9 6 3 0 11 8 5 2 DB zzz 2 HDD zzz 3 03 HDD zzz 2 00 HDD zzz 3 00 HDD zzz 2 03 HDD zzz 3 04 ...

Page 18: ... side of FBX so that you do not confuse the maintenance target For correspondence of DKU DKU xy n to DB DB zzz and HDD location see Correspondence of DKU to DB and HDD Location LOC02 84 NOTICE To prevent part failures caused by static electrical charge built up on your own body be sure to wear a wrist strap connected to the Storage System before starting and do not take it off until you finish See ...

Page 19: ...ince the HDD is a precision component handle it very carefully not to apply a vibration or shock to it Pull the stopper of the handle toward you to unlock open the handle and then remove the Drive by pulling it out taking care not to apply a shock to it When using the removed Drive for the purpose of addition to another Storage System keep it in custody with its handle returned to its original sta...

Page 20: ...ue to the precision part a Install the dummy Drive in the slot from which the Drive has been removed NOTE Be sure to insert the dummy Drive in the free slot because it is necessary to regulate a cooling air flow inside the Storage System b Insert it into the slot slowly so that the latch part of the dummy Drive comes to the lower side Figure 3 6 Installing the Dummy Drive SBX NBX SBX NBX Latch Dumm...

Page 21: ...use the SHIELD SPRING is subject to breakage Pull the stopper of the handle toward you to have the lock off and then remove the Drive by pulling it out taking care not to apply a shock to it When using the removed Drive for the purpose of addition to another Storage System keep it in custody with its handle returned to its original state locked by the stopper taking care not to apply a shock to it ...

Page 22: ...ve in the slot from which the Drive has been removed NOTE Be sure to insert the dummy Drive in the free slot because it is necessary to regulate a cooling air flow inside the Storage System b Insert it into the slot slowly so that the latch part of the dummy Drive comes to the left side Figure 3 8 Installing the Dummy Drive UBX UBX Latch Dummy Drive ...

Page 23: ...re handling the FMD and perform the procedure following the notes NOTICE Since the HDD is a precision component handle it very carefully not to apply a vibration or shock to it NOTE When handling the Drive hold the RAIL side because the SHIELD SPRING is subject to breakage Pull the stopper of the handle toward you to unlock open the handle and then remove the Drive by pulling it out taking care no...

Page 24: ...ch the Drive has been removed NOTE Be sure to insert the dummy Drive in the free slot because it is necessary to regulate a cooling air flow inside the Storage System b Insert it into the slot slowly so that the latch part of the dummy Drive comes to the lower side Figure 3 10 Installing the Dummy Drive FBX Address label Drive Rail SHIELD SPRING Stopper Drive FBX Handle Safekeeping box FBX Latch Du...

Page 25: ... NOTE The error list window is displayed if multiple errors are detected by the prior check If it is displayed click the text of Error Code and recover the failures or the blockade in accordance with the details of the displayed errors 2 Drive Removal Completion Window Check that the following message is displayed and click Close If a message other than the described is displayed refer to Message ...

Page 26: ...06 10 5 Attach the Front Bezel See How to Attach Remove the Front Bezel INST GE 04 05 10 6 Click Logout to close the window 7 Removing the Maintenance PC Remove the Maintenance PC from the storage system referring to Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 8 Back up the encryption key If the message is displayed in Step 3 ask your customer to back up the encryption key usin...

Page 27: ... Hours for Removing Drive Boxes Removal type Process Estimated work time Remarks A Chassis Chassis removal time SBX UBX FBX NBX 60 min B Micro program processing time path 20 sec number of existing chassis number of chassis to be removed 1 C HDD HDD removal time 1 min 1 HDD D Micro program processing time HDD 2 In case of SBX UBX FBX 30 seconds Drive Box In case of NBX 20 seconds Drive Box 1 The n...

Page 28: ...A 4 SBX 2 Loop cable ties 5552567 1 8 3 Color Code Label BE 2857734 1 1 4 Color Code Label SBB 3292594 1 1 5 Label UL3 5515795 1 4 6 Nameplate DKC F910I SBX 2857688 6 4 for Hitachi Vantara 7 Nameplate MDKC910I SBX 2857688 29 4 for Hitachi Vantara 8 Nameplate R0K90 63001 2857688 16 4 for HPE 9 Label Regulatory V 3292680 101 4 for Hitachi Vantara 10 Label Regulatory H 3292681 301 4 for HPE When remo...

Page 29: ...bel SBB 3292594 1 1 5 Location Label HDD 5557125 1 2 6 Tag HDD 5557126 1 2 7 Label UL3 5515795 1 1 8 Nameplate DKC F910I UBX 2857688 8 8 for Hitachi Vantara Nameplate DKC F910I UBXE 2857688 9 8 for Hitachi Vantara 9 Nameplate MDKC910I UBX 2857688 30 8 for Hitachi Vantara Nameplate MDKC910I UBXE 2857688 30 8 for Hitachi Vantara 10 Nameplate R0K91 63001 2857688 18 8 for HPE 11 Label Regulatory V 329...

Page 30: ...67 1 8 3 Color Code Label BE 2857734 1 1 4 Color Code Label SBB 3292594 1 1 5 Label UL3 5515795 1 1 6 Nameplate DKC F910I FBX 2857688 33 4 for Hitachi Vantara 7 Nameplate MNF100R9 BOX 2857688 32 4 for Hitachi Vantara 8 Nameplate R0K93 63001 2857688 34 4 for HPE 9 Label Regulatory V 3292680 101 4 for Hitachi Vantara 10 Label Regulatory H 3292681 301 4 for HPE When removing FBX execute 4 3 Removing ...

Page 31: ...67 1 8 3 Color Code Label BE 2857734 1 1 4 Color Code Label DBN 3293001 1 1 5 Label UL3 5515795 1 1 6 Nameplate DKC F910I NBX 2857688 10 4 for Hitachi Vantara 7 Nameplate MDKC910I NBX 2857688 31 4 for Hitachi Vantara 8 Nameplate R0K92 63001 2857688 20 4 for HPE 9 Label Regulatory V 3292680 101 4 for Hitachi Vantara 10 Label Regulatory H 3292681 301 4 for HPE When removing NBX execute 4 3 Removing ...

Page 32: ...729 B DBFBA for Hitachi Vantara 1 3293163 A DBFBB for Hitachi Vantara 1 3293163 C DBFBC for Hitachi Vantara 1 3292513 A DBFBP for HPE 1 8 Bind Screw M5 10 SB510N 5 1 1 These parts are included in Item No 2 Table 4 7 Parts List of Bezel FBFB FBFBA FBFBB FBFBC FBFBP Item No Part Name Part No Quantity Remarks 1 Front Bezel 3286818 B 1 FBFB for Hitachi Vantara 3286818 A FBFBA for Hitachi Vantara 32868...

Page 33: ...hen log in to the SVP Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 Connection to the SVP SVP01 30 2 Starting the SVP window From the menu of Web Console click Maintenance Components Maintenance Other Components 3 Changing the operation mode Change the mode to View Mode 4 Starting Maintenance Utility In the SVP window click Maintenance Utility See Starting Maintenance Utility MU0...

Page 34: ... Chassis tab in the main window and click Remove and select DKU 2 Specify Removal DKUs Select the number of DKUs to be removed and click Remove NOTE The error list window is displayed if multiple errors are detected by the prior check If it is displayed click the text of Error Code and recover the failures or the blockade in accordance with the details of the displayed errors ...

Page 35: ...r such as a system down or a data loss Confirm the appropriateness of the operation and then input of the password Enter the login password for the maintenance account of the storage system and then click OK 4 Removal Work Start Message Check that the following message is displayed and click Close If a message other than the following is displayed refer to Message Section MSG00 00 ...

Page 36: ... 03 40 6 Confirming of removal positions The following figure shows an example of installing Drive Boxes The mounting locations of the Drive Boxes are different according to the configuration Figure 4 1 Mounting Position of Drive Box Area for installing the chassis Addresses of installation positions ...

Page 37: ...removed light up When the ALM LEDs do not light up check that the PATH IN LEDs green the Link LEDs blue on the ENCs installed in the Drive Box to be removed are off Figure 4 2 ALM LED on DBPS Rear view of SBX ENCxxx 1 ENCxxx 2 ALM LED ALM LED PATH IN LED DBPSxxx 1 DBPSxxx 2 Rear view of UBX ENCxxx 1 ENCxxx 2 ALM LED ALM LED PATH IN LED DBPSxxx 1 DBPSxxx 2 Rear view of FBX ENCxxx 1 ENCxxx 2 ALM LED ...

Page 38: ...cables Figure 4 4 shows a connection example of power cables in the configuration that only SBX UBX FBX are installed in the same rack 2 Open the stopper and remove two power cables from the PDU Figure 4 3 Removal Example of Power Cables Stopper Left PDU Power Cable Power Cable Right PDU Removal example when removing from 1 4 5 1 2 3 Stopper 9 6 7 8 4 5 1 2 3 9 6 7 8 ...

Page 39: ... 0 1 INST RM 04 03 70 Figure 4 4 Connection Example of Power Cables Configuration Where DKUs Are Installed in the Same Rack PDU PDU PDU J101 J102 J103 J104 J101 J102 J103 J104 PDU PDU PDU 1 2 3 7 8 9 4 5 6 1 2 3 7 8 9 4 5 6 1 2 3 7 8 9 4 5 6 1 2 3 7 8 9 4 5 6 DKC DKC HSNBX HSNBX DKU ...

Page 40: ...03 80 Rev 2 INST RM 04 03 80 3 Lift the latch of the cable holder and pull out the cable holder toward you 4 Open the cable holder and remove the two power cables from the DBPS Figure 4 5 Removing Power Cables Latch Power Cable Cable Holder DBPS Power Cable Drive Box DBPS ...

Page 41: ...ers on the both sides of the rear of the rack frame and remove the power cables 6 Remove the other power cables in the same way Figure 4 6 Removing Power Cables 1 The figure shows fixation of the right side J104 9 8 7 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 Rear view of rack frame On the side of the rack frame Power Cable Repeat Binder ...

Page 42: ...x 2 on the rear of the Drive Box 3 Remove the SAS cables NVMe cables from the other Drive Boxes in the same way Figure 4 7 Removing SAS Cables NVMe Cables UBX is illustrated as an example in the figure The procedure for SBX FBX NBX is the same as that for UBX Rear view of SBX ENCxxx 1 ENCxxx 2 Rear view of FBX ENCxxx 1 ENCxxx 2 Drive Box ENCxxx 1 ENCxxx 2 ENCxxx 1 IN ENCxxx 1 OUT ENCxxx 2 OUT ENCxx...

Page 43: ...opening outward and then pull and remove the bottom of the left side bezel L by pulling it toward you Figure 4 8 Removing Side Bezel L b Hold the bottom of the right side bezel R on the front side of the Drive Box while opening outward and then pull and remove the bottom of the right side bezel R by pulling it toward you c Remove the side bezels from the other Drive Boxes in the same way Figure 4 ...

Page 44: ...20 Rev 0 1 INST RM 04 03 120 d Remove the four Binding screws M5 10 and two brackets from the Drive Box e Remove the brackets from the other Drive Boxes in the same way Figure 4 10 Removing Brackets Bracket L Fixing position Bracket R Binding screws M5 10 Binding screws M5 10 ...

Page 45: ... 130 2 Procedure for FBX a Remove the side plate from the left side of the front of the Drive Box Figure 4 11 Removing Side Cover b Remove the plate from the left side of the front of the Drive Box Figure 4 12 Removing Plate Drive Box Side Cover Front View Side Cover Front View Drive Box Plate Plate ...

Page 46: ...e System before starting and do not take it off until you finish Refer to Note when Installing and Removing Parts INST GE 01 01 10 1 Attach a label or the like for identification of installation location to a removed part so that it can be installed in the same place in the Drive Box 2 Removing ENCs a Push the latch on the ENC toward the arrow direction to unlock the lever b Pull the right and left ...

Page 47: ...2021 Hitachi Ltd DKC910I Hitachi Proprietary INST RM 04 03 150 Rev 0 1 INST RM 04 03 150 Figure 4 14 Removing ENCs FBX 1 ENCxxx 1 DB No 000 001 002 191 ENCxxx 1 Rear view of FBX Lever ENCxxx 1 ENCxxx 2 Lever ENCxxx 2 ...

Page 48: ...BPS and remove it from the Drive Box c Remove the other DBPS in the same manner Figure 4 15 Removal of DBPS SBX UBX NBX 1 DBPSxxx 1 DB No 000 001 002 191 2 UBX is illustrated as an example in the figure The procedure for SBX NBX is the same as that for UBX DBPSxxx 1 DBPSxxx 2 Rear view of UBX DBPSxxx 1 DBPSxxx 2 Rear view of SBX Latch DBPSxxx 1 Handle Handle Latch DBPSxxx 2 Rear view of NBX DBPSxxx...

Page 49: ...prietary INST RM 04 03 170 Rev 0 1 INST RM 04 03 170 Figure 4 16 Removal of DBPS FBX Latch Rear view of FBX DBPSxxx 1 DBPSxxx 1 DBPSxxx 2 Handle DBPSxxx 2 1 DBPSxxx 1 DB No 000 001 002 191 4 Remove the parts from the other Drive Boxes in the same manner ...

Page 50: ...areful of falling over and dropping To prevent Drive Box from falling over and dropping the installation work must be done by two or more personnel 1 Procedure for SBX UBX NBX a Remove the Drive Box on the Rack frame referring to mounting procedure using the special lifter Refer to Mounting Storage System on a Special Lifter INST IN 06 01 10 b Remove the other Drive Boxes in the same way Figure 4 ...

Page 51: ...ws from the Drive Box b Remove the Drive Box from the front side of the rack frame by seeing the mounting procedure using the special lifter Refer to Mounting Storage System on a Special Lifter INST IN 06 01 10 c Remove the other Drive Boxes in the same manner Figure 4 18 Removing Drive Boxes FBX Rail Drive Box Rail Screw Rack frame Front view ...

Page 52: ...ure 4 15 Figure 4 16 2 Insert the DBPS into the slot and push it to the end 3 Close the handle completely and fix the DBPS 4 Install the other DBPS in the same manner 5 Keep the right and left levers of the ENC open Refer to Figure 4 13 Figure 4 14 6 Insert the ENC until the edge of the lever comes in contact with the Drive Box 7 Close the right and left levers to insert the ENC completely 8 Instal...

Page 53: ...the front and the rear side of the rail that is mounted at the right side of the rack frame d Push the rail that is mounted at the right side of the rack frame and remove the Positioning Pin on the front side of the rail Then remove the rail from the rack frame e Remove the left side rail from the rack frame in the same way as Step c and Step d f Remove the other rails in the same manner Figure 4 ...

Page 54: ...osen the four screws on the rail c Open the clips on the rail and remove them d Remove the positioning pins on the rail from the rack and remove the rail e Remove the other rail in the similar procedure Figure 4 21 Removing Slide Rails Rack frame Front view Screw Rack frame Rear view Clip Clip 1 Unit 1 Unit 1 Unit 1 Unit Positioning pin Positioning pin Positioning pin Rail Screw Loop cable tie ...

Page 55: ...ure 4 22 Removing Screws b Open the two clips on the front and rear sides of the rail c Remove the four positioning pins fixing the rail from the front and rear sides of the rail d Remove the rail e Remove the other rails in the same manner Figure 4 23 Removing Slide Rails Frame Rear Screw Frame Front Rail Rail Frame Rear Frame Front Positioning pin Positioning pin Clip Clip ...

Page 56: ... 04 03 240 16 Checking Normality Perform the procedure described in Checking Normality TRBL02 06 10 17 Click Logout to close the window 18 Removing the Maintenance PC Remove the Maintenance PC from the storage system referring to Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 ...

Page 57: ...ge Thin Image pairs If you remove Channel Boards for mainframe systems after performing that ask the customer to restart Command Control Interface CCI used for operating TrueCopy for Mainframe Universal Replicator for Mainframe ShadowImage for Mainframe Thin Image pairs NOTE You need to remove two Channel Boards in a pair according to Channel Board Option Installation Rule INST GE 03 01 40 For VSP...

Page 58: ...e Starting Maintenance Utility MU01 10 5 Selecting removal parts by Maintenance Utility 1 Main Window Click the CHBs tab in the main window 2 Select Channel Board Click Remove and select the Channel Boards to be removed NOTE For VSP 5500 and VSP 5500H two slots on the removal destination are displayed For VSP 5100 and VSP 5100H one slot on the removal destination is displayed ...

Page 59: ...nless instructed by the contact described in the manual Check the Channel Boards to be removed and click Remove NOTE The error list window is displayed if multiple errors are detected by the prior check If it is displayed click the text of Error Code and recover the failures or the blockade in accordance with the details of the displayed errors 4 Displaying the Password entry window This operation...

Page 60: ...01 40 Rev 0 1 INST RM 05 01 40 5 Removal Work Start Message Check that the following message is displayed If a message other than the following is displayed refer to Message Section MSG00 00 NOTE Do not click Close at this time Click Close after completing the removal work ...

Page 61: ...inframe Fibre SW 4MS16 CHB 16 G 4Port Mainframe Fibre LW 4ML16 1 DKC x DKC No 0 2 4 DKC y DKC No 1 3 5 NOTE The above illustrations are for VSP 5500 and VSP 5500H For VSP 5100 and VSP 5100H only CTL01 and CTL12 are installed Controller Board y1 CTLy1 Controller Board y2 CTLy2 CHB y2B CHB y2F CHB y1B CHB y1F CHB y2D CHB y2H CHB y1D CHB y1H DKC y Rear view Controller Board x1 CTLx1 Controller Board ...

Page 62: ...th any components Channel Board Main edge connector a Loosen two screws blue fixing the Channel Board to be removed b Hold the screws blue and pull out and remove the Channel Board c Insert the dummy into the slot to the end from which the Channel Board CHB has been removed Figure 5 1 Removing Channel Boards DKC 3 For VSP 5500 and VSP 5500H repeat the procedure from Step 6 1 to remove the other Cha...

Page 63: ...r VSP 5100 and VSP 5100H repeat the procedure from Step 5 to remove the other Channel Board 9 Checking Normality Perform the procedure described in Checking Normality TRBL02 06 10 10 Click Logout to close the window 11 Removing the Maintenance PC Remove the Maintenance PC from the storage system referring to Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 Rev 1 INST RM 05 01 70 ...

Page 64: ...em by following the procedure in 4 Removing Drive Boxes 1 Connecting the Maintenance PC Connect the Maintenance PC to the SSVP and then log in to the SVP Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 Connection to the SVP SVP01 30 2 Starting the SVP window From the menu of Web Console click Maintenance Components Maintenance Other Components 3 Changing the operation mode Change t...

Page 65: ...ietary INST RM 06 01 20 Rev 3 INST RM 06 01 20 5 Selecting removal parts by Maintenance Utility 1 Main Window Click the DKBs tab in the main window and display the Disk Board status 2 Select Disk Board Click Remove and select the Disk Boards to be removed ...

Page 66: ... down Do not check it unless instructed by the contact described in the manual Check the Disk Boards to be removed and click Remove NOTE The error list window is displayed if multiple errors are detected by the prior check If it is displayed click the text of Error Code and recover the failures or the blockade in accordance with the details of the displayed errors 4 Displaying the Password entry w...

Page 67: ...01 40 Rev 0 1 INST RM 06 01 40 5 Removal Work Start Message Check that the following message is displayed If a message other than the following is displayed refer to Message Section MSG00 00 NOTE Do not click Close at this time Click Close after completing the removal work ...

Page 68: ...y CTL01 and CTL12 are installed NOTICE To prevent part failures caused by static electrical charge built up on your own body be sure to wear a wrist strap connected to the Storage System before starting and do not take it off until you finish Refer to Note when Installing and Removing Parts INST GE 01 01 10 1 Remove the SAS cable NVMe cable from the Disk Boards to be removed Controller Board x1 CTL...

Page 69: ...t to apply a shock to with any components Disk Board Main edge connector a Loosen two screws blue fixing the Disk Board to be removed b Hold the screws blue and pull out and remove the Disk Board c Insert the dummy into the slot to the end from which the Disk Board DKB has been removed Figure 6 1 Removing Disk Boards 3 After completing the work of both DKCs go to Step 7 Disk Board Screw blue Shield...

Page 70: ... click Close 3 Checking Normality Perform the procedure described in Checking Normality TRBL02 06 10 4 Click Logout to close the window 8 Removing the Maintenance PC Remove the Maintenance PC from the storage system referring to Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 9 Back up the encryption key If the message is displayed in Step 7 2 ask your customer to back up the encry...

Page 71: ...igh it might take up to about eight hours to complete the procedure 1 Connecting the Maintenance PC Connect the Maintenance PC to the SSVP and then log in to the SVP Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 Connection to the SVP SVP01 30 2 Starting the SVP window From the menu of Web Console click Maintenance Components Maintenance Other Components 3 Changing the operation m...

Page 72: ... Hitachi Proprietary INST RM 07 01 20 Rev 6 INST RM 07 01 20 5 Reducing the Shared Memory capacity 1 Click the Memory tab in the main window to display the Cache Memory status and the mounted capacity 2 Click Remove and select Shared Memory ...

Page 73: ...rror such as a system down or a data loss Confirm the appropriateness of the operation and then input the password Enter the login password for the maintenance account of the storage system and then click OK 5 Check that the following completion message is displayed and click Close If a message other than the following is displayed refer to Message Section MSG00 00 6 Checking Normality Perform the ...

Page 74: ... Ltd DKC910I Hitachi Proprietary INST RM 07 01 40 Rev 1 INST RM 07 01 40 6 Removing the Maintenance PC Remove the Maintenance PC from the storage system referring to Attachment Removal Procedure of Maintenance PC INST IN 13 02 10 ...

Page 75: ...owing before starting the removal 1 During the removal customer cannot use Web Console Storage Navigator via a customer PC 2 When SNMP is being used ʻcold startʼ trap is reported several times The obstacle trap which occurred during work may not be notified SNMP command may not answer normally 3 The following SIMs may occur during this work just complete them when finished bfe3a2 Duplex SVP setup fa...

Page 76: ... start operation from Procedure 3 3 De Installation Procedure of Service Processor Figure 8 1 LED Statuses on SSVP HSNBX 1 HSNBX 0 SSVP1 SSVP0 Front view of HSNBX SVP STATUS LED Front view of SSVP LED Statuses A combination of LED statuses shown when the SVP OPTION is operating as a Master SVP LED Statuses A combination of LED statuses shown when the SVP OPTION is operating as a Standby SVP SSVP0 ...

Page 77: ...tenance PC to the Additional SVP Connected to The Additional SVP xxx xxx xxx 15 2 Starting the SVP window From the menu of Web Console click Maintenance Components Maintenance Components General 3 Procedure of SVP switching a Change the mode Change Modify Mode b Open Maintenance Utility Sub Panel Click Maintenance Utility Sub Panel c Select Maintenance SVP Switch SVP from the menu ...

Page 78: ... 40 d Execution Execute switching Click Yes NOTE Switching might take up to 50 minutes e Checking the mode of standby SVP Check the mode of the Standby SVP If the mode is View mode click the OK f Configuration Information Transfer The message Transferring storage system configuration data is displayed ...

Page 79: ...ing is completed The Additional SVP and the Maintenance PC are disconnected due to the SVP switching process h Verifying the LED Make sure that statuses of the LEDs on the SSVP0 and SSVP1 are those as shown in the figure below Figure 8 2 LED Statuses on SSVP SVP STATUS LED Front View of SSVP LED Status SSVP0 SVP BASIC LED Status SSVP1 SVP OPTION lighting lighting ...

Page 80: ...over of the SVP RAS switch upward Then tighten the screw b Set the SVP RAS switch 1 on SSVP1 to ON lower position To set the switch use an object with a sharp edge such as a pen and precision screwdriver NOTE Use an object with a sharp edge such as a pair of tweezers to manipulate the SVP RAS switch Figure 8 3 SVP RAS Switch Setting ON 1 2 3 4 Front view of SSVP Cover Screw SVP RAS Switch 1 HSNBX ...

Page 81: ...the Basic SVP Connected to The Basic SVP xxx xxx xxx 15 b Starting the SVP window From the menu of Web Console click Maintenance Components Maintenance Components General c Mode change Change the mode to Modify Mode d Select Initial Setting Click Initial Setting in the SVP window e Select Set SVP Duplication Click Set SVP Duplication from Initial Setting window ...

Page 82: ...Copyright 2019 2021 Hitachi Ltd DKC910I Hitachi Proprietary INST RM 08 01 80 Rev 0 1 INST RM 08 01 80 f Disabling SVP Duplication Select Disable from SVP Duplication window and click OK ...

Page 83: ...ting operation is displayed Wear a wrist strap and then click OK h Confirm wearing wrist strap The message Did you put on a wrist strap on your wrist is displayed Click Yes and then go to Step i NOTE If you are not wearing a wrist strap click No in response to the message above Then the message below is displayed Click Yes to stop the processing wear a wrist strap and then resume the operation This...

Page 84: ...ect OK is displayed k Powering off the Additional SVP Press the SVP PS ON OFF switch on the Additional SVP for about one second to power off the Additional SVP Check that the SVP POWER LED on the front of the Additional SVP goes off see Figure 8 4 NOTE If the SVP POWER LED does not go off after about three minutes have passed press the SVP PS ON OFF switch for five seconds or more forced power off and t...

Page 85: ...on select No Then go to Step m m Removal of SVP The message Check the location of the SVP and remove the SVP SVP OPTION After the operation has completed select OK is displayed Go to Step 3 NOTE Do not click OK in this step After completing the procedure for removing the SVP hardware click OK n Removal of The Additional SVP The message Remove the hardware from the removed part SVP with the LED on ...

Page 86: ...n of SVP Switch and LEDs NOTICE To prevent part failures caused by static electrical charge built up on your own body be sure to wear a wrist strap connected to the Storage System before starting and do not take it off until you finish Refer to Note when Installing and Removing Parts INST GE 01 01 10 HSNBX 1 SVP OPTION Front View of HSNBX SVP SHUT DOWN LED red Front view of SVP SVP POWER LED green ...

Page 87: ... a Removing the SVP i Remove all LAN cables from the SVP ii Open the lever while pressing its latch securing the SVP iii Open the lever completely until the SVP is pulled out toward you iv Remove the SVP by pulling it out while holding it with your hands Figure 8 5 Removing the SVP HSNBX SVP Lever Latch ...

Page 88: ...01 140 Rev 0 1 INST RM 08 01 140 b Installing the dummy i Completely open the lever of the dummy toward you ii Insert the dummy fully into the HSNBX and push the lever until the latch on the lever clicks and is locked Figure 8 6 Installing the Dummy Dummy Lever Latch HSNBX ...

Page 89: ... of SVP After removal of the SVP click OK in response to the massage shown below Message displayed if the SVP SHUTDOWN LED lights up before removing the SVP Message displayed if the SVP SHUTDOWN LED does not light up before removing the SVP 5 Removal of SSVP a Start of the removal Click OK in response to the message The SSVP will be removed ...

Page 90: ... RM 08 01 160 b Removal of SSVP The message Check the location of the SSVP and remove it SSVP1 Then click OK is displayed Go to Step 6 NOTE Do not click OK in this step After completing the procedure for removing the SSVP hardware click OK Rev 0 1 INST RM 08 01 160 ...

Page 91: ...ocation of SSVP REP LED NOTICE To prevent part failures caused by static electrical charge built up on your own body be sure to wear a wrist strap connected to the Storage System before starting and do not take it off until you finish Refer to Note when Installing and Removing Parts INST GE 01 01 10 HSNBX 1 SSVP1 Front View of HSNBX Front view of SSVP SSVP REP LED red Rev 0 1 INST RM 08 01 170 ...

Page 92: ...ve the cables from the SSVP ii Open the lever while pressing its latch securing the SSVP iii Open the lever completely until the SSVP is pulled out toward you iv Remove the SSVP by pulling it out while holding it with your hands Figure 8 8 Removing the SSVP HSNBX Lever Latch SSVP Rev 0 1 INST RM 08 01 180 ...

Page 93: ...01 190 b Installing the dummy i Completely open the lever of the dummy toward you ii Insert the dummy fully into the HSNBX and push the lever until the latch on the lever clicks and is locked Figure 8 9 Installing the Dummy Dummy Lever Latch HSNBX Rev 0 1 INST RM 08 01 190 ...

Page 94: ...C 1 VSP 5500 and VSP 5500H HSNBX 0 HSNBX 1 DKC 0 DKC 1 HSNBX 0 HSNBX 1 DKC 0 DKC 1 For VSP 5100 and VSP 5100H i Remove the LAN cable between the LAN port U0 on SSVP0 and the LAN port U0 on SSVP1 ii Remove the LAN cable between the LAN port U2 on SSVP0 and the LAN port U2 on SSVP1 iii Remove the LAN cable from the LAN port U3 on SSVP1 and then connect to the LAN port U3 on SSVP0 see INST IN 09 03 8...

Page 95: ...e LAN port U2 on SSVP0 and the LAN port U2 on the SSVP1 iii Remove the LAN cable between the LAN port U3 on SSVP1 and the Management LAN port on the LAN board 2 in DKC 1 iv Remove the LAN cable between the LAN port U1 on SSVP1 and the Management LAN port on the LAN board 2 in DKC 0 v Remove the LAN cable kits two kits from the HSNBX 1 7 Removal of The Additional SSVP After removing the SSVP click ...

Page 96: ...he duplication setting of the Basic SVP a Disabling the setting of SVP duplication Remove the check mark in the Use Duplex SVP check box Click OK b Backing up the configuration information Select SSVP as the location to back up the configuration information Then click OK Rev 7 INST RM 08 01 210 ...

Page 97: ...0 c Confirming the configuration information backup Click Yes d Removing the Config media When the configuration information backup is complete the message The processing is complete Remove the media of the configuration information if necessary is displayed Click OK e Confirming rebooting of the SVP Click OK ...

Page 98: ...T switch on the SSVP0 Figure 8 10 Location of SSVP RESET Switch 2 Connect to the Basic SVP and then display the Maintenance Utility Sub Panel window Confirm that the window opens normally and then perform the procedure described in Checking Normality TRBL02 06 10 SSVP0 HSNBX 0 Front View of HSNBX SVP BASIC Front View of SSVP0 SSVP RESET Switch ...

Page 99: ...0 SB510N 10 1 Rack nut 5510146 1 10 Unused 2 A F6516 P620 PDU power cable 3279357 A 2 3 HT F4933 PDU6 PDU 3276098 A 2 Rack nut 5510146 1 10 2 Binding screw M5 x 10 SB510N 10 2 Cage nut 5528564 1 10 2 LL washer 5513553 5 10 2 Support bracket 3272220 1 4 Socket bolt M5 20 3261899 520 10 2 Cable holder 3230194 1 2 Socket bolt M4 30 5538207 1 6 Plate holder 5519109 1 1 Socket bolt M4 8 BS408 4 Hexagon...

Page 100: ...es 1 Turn off the breaker on the distribution board connected to the PDU power cable 2 Turn off the breaker of the PDU to be removed 3 Open the stopper of the PDU on the right side of the rear of the rack frame and remove the PDU power cable 4 Remove the PDU on the left side in the similar procedure Figure 9 1 Removing PDU Power Cables A F6516 PDU4 The third set A F6516 PDU9 The second set A F6516 P...

Page 101: ...30 Rev 0 1 INST RM 09 01 30 5 Remove the holder of the opening at the lower part of the rack and remove two PDU power cables Figure 9 2 Removing PDU Power Cables Rear view of rack frame PDU power cable PDU power cable Holder Holder Screw PDU power cable Screw PDU power cable ...

Page 102: ...09 01 40 Rev 0 1 INST RM 09 01 40 6 Open the repeat binders on the rear of the rack and remove two power cables Figure 9 3 Removing PDU Power Cables Repeat binder Rear view of rack frame PDU power cable PDU power cable PDU PDU PDU PDU PDU PDU Repeat binder Repeat binder ...

Page 103: ... 1 INST RM 09 01 50 2 Removing PDUs 1 Remove two screws from the PDU on the right side of the rear of the rack frame and remove the PDU 2 Remove the PDU on the left side in the similar procedure Figure 9 4 Removing PDUs Screw SB510N Screw SB510N PDU Rack frame Rear view of rack frame ...

Page 104: ... following Removing a CTL Changing X path cable connections Turing off PDU breakers 10 1 Estimated Work Time To estimate the total time required for removing Controller Chassis sum up relevant items in the table below Table 10 1 Estimated Working Hours for Removing Controller Chassis Process Estimated work time Remarks When removing two DKCs When removing four DKCs Micro program processing time 10...

Page 105: ...is Parts List No Model Name Part No Quantity Remarks 1 Controller Chassis 3292481 A 1 2 Controller Board 3292483 A 2 3 Front Bezel 1 for Hitachi Vantara Front Bezel 3292505 A 1 for HPE 4 BKMF FANM 3292494 A 4 5 BKMF 3294485 A 4 6 Battery 3292486 A 4 7 DKCPS 3289056 K 2 8 LAN Board 3292482 A 2 9 HIE 3292484 A 4 10 X Path Cable 8 11 Power Cable 2 When removing Controller Chassis execute 10 3 Removin...

Page 106: ...lower the I O load and write pending rate When Virtual Partition Manager is used the removal of Controller Chassis which causes the cache capacity of CLPR0 to be smaller than 4 GB fails Before removing Controller Chassis confirm that the cache capacity of CLPR0 is greater than that of the Controller Chassis to be removed by at least 4 GB Cache capacity of Controller Chassis to be removed 4 GB Cache...

Page 107: ...system may go down Do not check it unless instructed by the message the manual or the contact described in the manual About Forcibly block If you check this checkbox and execute the maintenance the system may go down Do not check it unless instructed by the contact described in the manual Select the number of Controller Chassis to be removed and click Remove NOTE The error list window is displayed...

Page 108: ...as a system down or a data loss Confirm the appropriateness of the operation and then input of the password Enter the login password for the maintenance account of the storage system and then click OK 4 Confirming the completion of the removal Check that the following message is displayed and click Close If a message other than the described is displayed refer to Message Section MSG00 00 ...

Page 109: ...4U DB 000 001 2U DB 002 003 2U DB 004 005 2U DB 006 007 2U DB 008 009 2U DB 010 011 2U DB 012 013 2U DB 014 015 2U DB 016 017 2U DB 018 019 2U DB 020 021 2U DB 022 023 2U DB 024 025 2U DB 026 027 2U DB 028 029 2U DB 030 031 2U DB 064 065 2U DB 066 067 2U DB 068 069 2U DB 070 071 2U DB 072 073 2U DB 074 075 2U DB 076 077 2U DB 078 079 2U DB 080 081 2U DB 082 083 2U DB 084 085 2U DB 086 087 2U DB 08...

Page 110: ...r Chassis to be removed Check that the ALM LEDs red on all Controller Boards in the Controller Chassis to be removed light up NOTE The ALM LEDs red on the Controller Boards might not light up depending on failure type When the ALM LEDs do not light up be careful not to remove a wrong Controller Board Confirm the locations of the Controller Boards to be removed and then go to the next step Figure 10...

Page 111: ... you 2 Open the cable holder and remove the two power cables from the DKCPS 3 Check the locations of the PDUs to which the power cables removed from the DKCPSs are connected 4 Open the stopper and remove two power cables from the PDU 5 Remove repeat binders from the rack frame Figure 10 3 Removal Example of Power Cables DKCPS PDU Repeat Binder Power Cable DKC 3 DKC 2 DKCPS Repeat Binder PDU Power ...

Page 112: ...LAN cable kit for relay connection to SSVP1 This step is not required when SSVP1 is not installed 5 Remove the LAN cables from LAN ports Lx on the front sides of HSNBXs while checking the labels attached to the LAN cables In the case that all of DKC 2 DKC 3 DKC 4 and DKC 5 are removed perform Step 6 6 Pull out the LAN cable kits for relay connection from the rear sides of HSNBXs Figure 10 4 Removi...

Page 113: ... the cable to be removed from ISW is the same as that of the cable disconnected from HIE Figure 10 5 Removing X path Cable Example Where the Cable Is Removed from HIE 31G0 on DKC 3 00L 00U 01L 01U 11L 11U 10L 10U 0 1 32C 0 1 32G 0 1 31C 0 1 31G 0 N 0 N 0 1 31G 0 N 0 N 00L 00U HSNBX 0 HSNBX 1 DKC 0 DKC 1 DKC 2 DKC 3 PATH No DKC No PATH No DKC No HIE 31G ISW01 ISW Optical cable Label green red Optic...

Page 114: ...ng components Remove the Controller Boards components and power supplies from the Controller Chassis see Removing Compnents INST IN 05 01 10 Then attach labels or something to show their locations to them because you need to return them to the same locations later If you do not need to remove them go to Step 8 ...

Page 115: ... 1 1 INST RM 10 04 70 8 Removing Controller Chassis Be careful of the mass Work carefully because the mass of the Controller Chassis is about 29 kg 1 Remove the right and left screws two each fixing the DKC Figure 10 6 Removing Controller Chassis Screws Front side of rack DKC Screws ...

Page 116: ... Removing Stoppers 3 Remove the Controller Chassis from the rack frame referring to mounting procedure using the special lifter see Mounting Storage System on a Special Lifter INST IN 06 01 10 9 Reinstalling the removed parts Install the Controller Boards components and power supplies to the removed Controller Chassis see Installing Components INST IN 08 01 10 If they are already installed this st...

Page 117: ...sher from the rear side of right rail 2 Open two Clips located in the front and the rear side of right rail 3 Push the rail that is mounted at the right side of the rack frame and remove the Positioning Pin on the front side of the rail Then remove the rail from the rack frame 4 Remove the left side rail from the rack frame in the same way 5 Remove rack nuts or cage nuts from the rack frame Figure...

Page 118: ...LAN Check Perform a diagnosis of LAN Check DIAG03 10 When there is an error perform Recovery Procedure for Error Parts Detected by LAN Check TRBL02 04 440 3 Click Logout to close the window 4 Click Execute Exit in the SVP window to exit the window NOTE At this point the removed CTLs are displayed as selectable CTLs for Connect to 5 Removing the Maintenance PC Remove the Maintenance PC from the sto...

Page 119: ...wing operations during the removal of Controller Board a serious error such as system down and data loss might be caused Never do the following Removing a CTL Changing X path cable connections Turing off PDU breakers 11 1 Estimated Work Time To estimate the total time required for removing Controller Boards sum up relevant items in the table below Table 11 1 Estimated Working Hours for Removing Co...

Page 120: ...2483 A 2 2 BKMF FANM 3292494 A 4 3 BKMF 3294485 A 4 4 Battery 3292486 A 4 5 HIE 3292484 A 4 6 X Path Cable 8 7 DKB DKBN 4 Not contained for the DKB less configuration 8 SAS Cable NVMe Cable 8 Not contained for the DKB less configuration In addition to the components shown above Cache Flash Memories Cache Memories and Channel Boards that are installed in the Controller Boards to be removed need to be...

Page 121: ...ler Boards lower the MP operating rate The work time becomes longer depending on I O load and write pending When the write pending rate of any of MPUs CLPRs in the system exceeds 20 the removal of Controller Boards is suppressed Before removing the Controller Boards lower the I O load and write pending rate When Virtual Partition Manager is used the removal of Controller Boards which causes the ca...

Page 122: ...Hitachi Ltd DKC910I Hitachi Proprietary INST RM 11 03 11 Rev 8 INST RM 11 03 11 4 Starting the Maintenance Utility Specify CTL01 and then start Maintenance Utility see Starting Maintenance Utility by Specifying CTL MU01 50 ...

Page 123: ...ox and execute the maintenance the system may go down Do not check it unless instructed by the message the manual or the contact described in the manual About Forcibly block If you check this checkbox and execute the maintenance the system may go down Do not check it unless instructed by the contact described in the manual Click Remove NOTE The error list window is displayed if multiple errors are...

Page 124: ...m the appropriateness of the operation and then input of the password Enter the login password for the maintenance account of the storage system and then click OK 4 Confirming the completion of the removal Check that the message shown below is displayed Do not click Close yet If a message other than the below is described see Message Section MSG00 00 After the message shown below is displayed chang...

Page 125: ...AN board 2 in DKC 1 see INST IN 09 03 70 b Connect the LAN cable between the Maintenance LAN port on the LAN board 1 in DKC 0 and the Maintenance LAN port on the LAN board 2 in DKC 1 see INST IN 09 03 70 For SSVP1 is installed a Remove the LAN cable between the LAN port U1 on SSVP1 and the Management LAN port on the LAN board 2 in DKC 0 b Remove the LAN cable between the LAN port U3 on SSVP0 and t...

Page 126: ...ntroller Boards in Controller Chassis to be removed Check that the ALM LEDs red on all Controller Boards to be removed light up NOTE The ALM LEDs red on the Controller Boards might not light up depending on failure type When the ALM LEDs do not light up be careful not to remove a wrong Controller Board Confirm the locations of the Controller Boards to be removed and then go to the next step Figure ...

Page 127: ...E Check that the cable color code on the cable end to be disconnected from the ENC is the same color as the cable color code on the cable end disconnected from the Disk Board DKB 4 Removing X Path cables 1 Disconnect X path cables from the HIEs in the Controller Boards to be removed 2 Disconnect the other ends of the X path cables disconnected in Step 1 from the ISWs in the HSNBXs NOTE Check that ...

Page 128: ...he BKMF hold it with both hands and remove it straight not to apply a shock to the connector Connecter Connecter BKMF Rear view 1 Remove all BKMFs four installed in the Controller Board a Loosen the screws blue fixing the BKMF b Open the lever and pull out the BKMF to remove Figure 11 2 Removing BKMFs DKC 0 Lever DKC 0 Screw blue BKMF BKMF FANM ...

Page 129: ...ving a Controller Board of the DKC be sure to remove BKMFs first because the mass of the Controller Board is about 19 kg 1 Loosen the right and left screws blue on the lever of the Controller Board to add the Cache Memory in the front of the DKC and open the lever Figure 11 3 Disengaging Controller Board Lever Screw blue Lever Screw blue ...

Page 130: ...e Controller Board out of the array past this mark keep a firm hold on the Controller Board Main edge connector Red line NOTICE When removing the Controller Board hold it with both hands and remove it straight not to apply a shock to with any components 2 With the lever opened completely pull out and remove the Controller Board Figure 11 4 Removing Controller Board Lever Lever DKC 0 Controller Boar...

Page 131: ...ST RM 11 04 60 Rev 2 INST RM 11 04 60 7 Installing Safety Cover 1 Install the safety cover from the front side of the Controller Chassis 2 Tighten the screws blue and fix the Safety Cover Figure 11 5 Installing Safety Cover DKC 0 Safety Cover Screw blue Screw blue ...

Page 132: ...rd you b Insert the BKMF up to the front of the shield finger c Insert the BKMF while pushing the side of its lever to the left until the pin of the lever goes through the cutout of the chassis and stops d Raise the BKMF lever and tighten the screws blue and fix it Figure 11 6 Installing BKMFs 9 Remove the Controller Board from the lower front side of the Controller Chassis DKC 1 in the same way Lev...

Page 133: ... To prevent part failures caused by static electrical charge built up on your own body be sure to wear a wrist strap connected to the Storage System before starting and do not take it off until you finish Refer to Note when Installing and Removing Parts INST GE 01 01 10 1 Removing the Channel Board NOTICE When removing the Channel Board hold it with both hands and remove it straight not to apply a ...

Page 134: ...be removed b Hold the screws blue and pull out and remove the Channel Board c Insert the dummy into the slot to the end from which the Channel Board CHB has been removed Figure 11 7 Removing the Channel Board Channel Board Screw blue DKC Shield Finger Dummy d Remove the other Channel Boards in the same way Rev 2 INST RM 11 04 90 ...

Page 135: ...th any components Disk Board Main edge connector a Loosen two screws blue fixing the Disk Board to be removed b Hold the screws blue and pull out and remove the Disk Board c Insert the dummy into the slot to the end from which the Disk Board DKB has been removed Figure 11 8 Removing the Disk Board Disk Board Screw blue DKC Shield Finger Dummy d Remove the other Disk Boards in the same way Rev 2 INS...

Page 136: ...o screws blue fixing the HIE to be removed b Hold the screws blue and pull out and remove the HIE c Insert the dummy into the slot to the end from which the HIE has been removed Figure 11 9 Removing the HIE HIE Screw blue DKC Shield finger Dummy d Remove the other HIEs in the same way Rev 4 INST RM 11 04 110 ...

Page 137: ... rear sides of HSN Boxes HSNBX 0 and HSNBX 1 and Controller Chassis DKC 0 and DKC 1 Figure 11 10 Removing FUG Labels 12 Attaching Front Bezel Attach the Front Bezel to the Controller Chassis see How to Attach Remove Front Bezel INST GE 04 05 10 HSNBX 1 HSNBX 0 Rear view of rack frame DKC 1 DKC 0 FUG label FUG label FUG label FUG label Current label ISWPS DKCPS ...

Page 138: ...nosis of LAN Check DIAG03 10 When there is an error perform Recovery Procedure for Error Parts Detected by LAN Check TRBL02 04 440 3 Click Logout to close the window 4 Click Execute Exit in the SVP window to exit the window NOTE At this point the removed CTLs are displayed as selectable CTLs for Connect to 5 Removing the Maintenance PC Remove the Maintenance PC from the storage system referring to...

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