Hitachi AMS 2100, Hardware Manual

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Troubleshooting
8–11
Hitachi AMS 2100/2300 Storage System Hardware Guide
Recovering from failures
An array failure may have occurred if one or more of the following occurs:
• The AMS 2100/2300 array sends an email alerting you to a failure.
• The Alarm or Warning LED on the front panel is ON.
• The Ready LED on the front panel is OFF.
• You experience performance deterioration with the AMS 2100/2300
array.
• A LUN cannot be recognized.
• A host cannot see a Fibre Channel data port on the AMS 2100/2300
array.
If one or more of these actions occurs, perform the following steps to
recover form the failure:
1. Log in to Navigator 2. Enter the following URL in the address field in the
browser:
http:// <IP address of management console PC >:23015/
StorageNavigatorModular/Login
2. The Array List window is displayed.
•
3. In the Arrays area, check the status and serial number of the array
where the failure occurred (see Figure 8-3 on page 8-11 ).
•
Figure 8-3: Locating the Array Name and Serial Number
NOTE: If Navigator 2 does not start, a communication failure with the
Navigator 2 server may have occurred or the Navigator 2 server may not
be started normally. See Navigator 2 does not start in Table 8-1:Problems
and Solutions, on page 8-2 and Figure 8-1:LED Failure Indications, on
page 8-9 .