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12

 

Troubleshooting

          

                             

If you experience a problem with your appliance or are concerned that the 
appliance is not functioning correctly, you can carry out some easy checks before 
calling for service, please see below.  

Warning!

 Don't try to repair the appliance yourself. If the problem persists after you 

have made the checks mentioned below, contact a qualified electrician, authorized 
service engineer or the shop where you purchased the product.

Check

 

whether

 

the

 

power

 

cord

 

is

 

plugged

 

into

 

the

 

power

 

outlet

 

properly

Check

 

the

 

fuse

 

or

 

circuit

 

of

 

your

 

power

 

supply.Replace if

necessary

The

 

ambient

 

temperature

 

is

 

too

 

low

Try

 

setting

 

the

 

chamber

 

temperature

 

to

 

a

 

colder

 

level

 

to

 

solve

 

this

 

problem

It is normal that the freezer is not operating during the

 

automatic

 

defrost

cycle

or

 

for

 

a

 

short

 

time

 

after

 

the

 

appliance is

 

switched

 

on

 

to

protect

 

the

 

compressor

The

 

interior

 

may

 

need

 

to

 

be

 

cleaned

 

Some

 

food

containers

 

or

 

wrapping

 

cause

 

odours

The

 

sounds

 

below

 

are

 

quite

 

normal

Compressor

 

running

 

noises

Air

 

movement

 

noise

 

from

 

the

 

small

 

fan

 

motor

 

in

 

the

 

freezer

 

compartment

 

or

 

other

 

compartments

Gurgling

 

sound

 

similar

 

to

 

water

 

boiling

Popping

 

noise

 

during

 

automatic

 

defrosting

Clicking

 

noise

 

before

 

the

 

compressor

 

starts

Noise

 

from

 

the

 

appliance

 

Other

 

unusual

 

noises

 

are

 

due

 

to

 

the

 

reasons

 

below

 

and

 

may

 

need

 

you

 

to

 

check

 

and

 

take

 

action

The

 

cabinet

 

is

 

not

 

level

The

 

back

 

of

 

appliance

 

touches

 

the

 

wall

Bottles

 

or

 

containers

 

fallen

 

or

 

rolling

The

 

motor

 

runs

 

continuously

 

It

 

is

 

normal

 

to

 

frequently

 

hear

 

the

 

sound

 

of

 

the

 

motor

it

 

will

 

need

 

to

 

run

 

more

 

when

 

in

 

following

 

circumstances

 

Temperature

 

setting

 

is

 

set

 

colder

 

than

 

necessary.

 

 

Large

 

quantity

 

of

 

warm

 

food

 

has

 

recently

 

been

 

stored

 

in

 

the

 

appliance

The

 

temperature

 

outside

 

the

 

appliance

 

is

 

too

 

high

Doors

 

are

 

kept

 

open

 

too

 

long

 

or

 

too

 

often

After

 

your

 

installing

 

the

 

appliance

 

or

 

it

 

has

 

been

 

switched

 

off

 

for

 

a

 

long

 

time

A

 

layer

 

of

 

frost

 

occurs

 

in

 

the

 

compartment

 

Check

 

that

 

the

 

air

 

outlets

 

are

 

not

 

blocked

 

by

 

food

 

and

 

ensure

 

food is placed within the appliance to allow sufficient ventilation.Ensure 

that 

refer

 

to

 

cleaning

 

door is fully closed.To remove the frosst,plerse 

and care

 

chapter





Appliance

 

is

 

not

 

working

 

correctly

Odours from the

 

compartments

 

Hisense Refrigerator

Problem  

Possible cause & Solution


Summary of Contents for Refrigerator

Page 1: ......

Page 2: ...ls motels and other residential types of environment Bed and breakfast type of environments If you feel that the appliance is not operating correctly please check the Troubleshooting page for assistance If still in doubt contact the customer service help line for assistance or to arrange a call out by an authorized service engineer Thank you for your choosing our products We are sure you will find...

Page 3: ...rheat and even cause a fire Do not insert the mains plug if the socket is loose there is a risk of electric shock or fire 115V 60Hz Don t place hot items near the plastic components of this appliance must not be refrozen once it has been thawed out Don t store bottled or canned drinks especially carbonated drinks in the freezer compartment Bottles and cans may explode Do not consume ice popsicles ...

Page 4: ...ughly to avoid the risk of fire and eye injury should any leakage of refrigerant occur Do not store products which contain flammable propellants e g spray cans or explosive substances in the appliance The room space must be at least 1m per 8g of refrigerant The amount of refrigerant in your appliance is indicated on the rating plate inside 4 Hisense Refrigerator Switch off the appliance and discon...

Page 5: ...not work properly if it is left for a longer period at a temperature above or below the indicated range Installing the door handles Before you use the appliance please check the handle If the handle is loose you should fix it with a hexangular screwdriver in the clockwise direction until handles are securely in place Hisense Refrigerator 3 4 Whenever you want to move the appliance remember to turn...

Page 6: ... no buttons have been pressed and the doors are closed the backlighting will turn off automatically after 60 seconds 14 15 16 17 18 19 20 21 13 11 10 9 7 5 4 3 2 1 2 1 4 6 7 8 9 12 13 1 Covered upper rack 2 Upper rack 3 Wind channel cover in fresh 4 Second rack 5 Glass shelf 6 Flexible shelf 7 LED light inside 8 Bottle rack 9 Middle rack 10 Crisper cover 11 Door seal 12 Flipper clapboard 13 Wind c...

Page 7: ...igerate your food much faster keeping food fresh for a longer period When the super cool function is activated the light will be illuminated Super cool automatically switches off after 6 hours and the refrigerator temperature setting displays 2 C 5 Super Freeze Super Freeze can quickly lower frozen temperature and freeze your food faster than usual This can lock the vitamins and nutrition of fresh...

Page 8: ...f temperature alarm buzzer will sound constantly for 10 times In case of temperature alarm press Alarm button for 3 seconds to check the highest freezer temperature The temperature value and Alarm icon will simultaneously flash for 5 seconds Caution When power is restored it is normal to appear temperature alarm and you can press Alarm button to clear it Using your appliance 8 Hisense Refrigerator...

Page 9: ... block 2 Using your freezer drawer The freezer drawers are suitable for storage of foods required to be frozen such as meat ice cream and others The drawers The drawers are mounted on telescopic extension slides and can be removed in the same way as removing the crispers in the It is for storing bottled wine or drinks removing the crispers in the refrigerator compartment Caution Ensure that bottle...

Page 10: ...designed to be the most energy efficient configuration Hints for fresh food refrigeration Do not place hot food directly into the film wrap Milk bottles should have a lid and be stored in the door racks Hints for freezing When first starting up or after a period out of use let the appliance run at least 2 hours on the higher settings before putting food in the compartment Prepare food in small por...

Page 11: ...k Thoroughly dry all surfaces and removable parts Although this appliance automatically defrosts a layer of frost may occur on the freezer compartment s interior walls if the freezer door is opened frequently or kept open too long If the frost is too thick choose a time when the supply of food stocks are low and proceed as follows 1 Remove existing food and accessories baskets unplug the appliance...

Page 12: ...l fan motor in the freezer compartment or other compartments Gurgling sound similar to water boiling Popping noise during automatic defrosting Clicking noise before the compressor starts Noise from the appliance Other unusual noises are due to the reasons below and may need you to check and take action The cabinet is not level The back of appliance touches the wall Bottles or containers fallen or ...

Page 13: ...pliance of It is prohibited to dispose of this appliance as household waste Packaging materials Packaging materials with the recycle symbol are recyclable Dispose of the packaging into a suitable waste collection container to recycle it Before disposal of the appliance 1 Pull out the mains plug from the mains socket 2 Cut off the power cord and discard with the mains plug Warning Refrigerators con...

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