Trouble Shooting
Remedy
1. Check if the power line is in the outlet and if it has electricity.
2. Check if you have pressed Power button on the TV or Power button on the remote
control.
3. Check the setting of picture brightness and contrast.
4. Check the volume.
1. Check the volume.
2. Check if Mute mode is set.
1. Adjust Picture Setting.
2. Check Color System.
1. Try to find the appliance affecting TV set, and move it far away from the TV set.
2. Try to insert the power plug of the TV set into another outlet.
1. Check the direction, position and connection of your antenna.
2. Adjust the direction of your antenna or reset or fine tune the channel.
1. Change the batteries in the remote control.
2. Clean the upper side of the remote control(radiating window)
3. Check the contacting points of the batteries.
4. Check if there is obstruction between the remote control and the monitor.
5. Check if the batteries are correctly installed.
Check if there is interfering source nearby, such as appliance or electric tools.
Thise happens due to room temperature change causing the television cabinet to
expand or contract.
This is nomal,and shouldn’t cause alarm.
Images,music and video files which were modified and or damaged by computer
virus’ or corrupted by disk data may affect proper play.
Check the USB devices for corruption.
Check the format of the drive and change to FAT32.
Check if connected correctly.
Switch the TV off and reconnect the HDD with TV in off position then try again.
Make sure you have set your 3D to on (press 3D) on remote.
Check the DVD player instructions for more advise.
Symptom
No sound or picture
The picture is normal
but there is no sound
No picture and white
or black picture
The sound and picture are
interfered
Unclear picture or picture with snow
The remote control does not work
H/V strip or the picture shaking
The TV cabinet makes a “Clicking” sound
The DMP function not working
The PVR is not working
The 3D function isn’t working
4
If you feel there's an issue with the TV, try switching it off and restarting it. You can also try the below troubleshooting. If problems
still occur please contact our Hisense Contact centre on 1800 447 367.
