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HK800 POS System User’s Manual  

I. Guide for Installation 

1. Application Range and Characteristics   

Hisense HK800 series POS: 

1. Adopted Intel® technical design with low power consumption and eco-friendly 

characteristic;

 

2. Flexible and reliable touch technique makes the operation more humanized and 
easier. 
3. Worldly adopted vertical AIO status makes it steady and less space occupation. 
4. Make the screen as integrating center and the screen angle of HD screen can be 
adjusted casually according to your need. 
5. Modularity design for free-tool disassembly makes the disassembly convenience 
and maintenance easier and convenient to system update.  
6. The safe enriched and alterable interface technology makes the POS elect various 
peripherals. 
To sum up, the HK800 is one new modality commercial POS with high performance, low 
power consumption and convenient to maintenance. It supplies the suitable solution 
for such commercial clients as top grade department stores, large shopping malls, , , 
fine collection stores, specialty stores, Chinese and western restaurants, and other 
different business modes.  

2

 Open-package Inspection 

 

 Opening the package case to check all the components whether they are all ready 

and neat according to the packing slip within the package case. 

3

Use Environment 

Voltage: AC220V 50Hz two-pole with earthing 
Current: 3A 
Working Temperature: 5℃ ~ 40℃ 
Working Humidity: 20% ~ 90% 
Size of whole machine: (width) 368mm×(depth)380mm×(height)400mm 

4

System Installation 

The equipment must be installed by technical service personnel or franchisers 

Note: 

The POS system requests the external power supply to have the good earthing, the earth resistance 
is smaller than 0.1

, if there is no power earthing or the earthing is bad, it may cause the cabinet 

electrification, with hiding danger to the operator, and affects POS system's steady operation. 
Disassembly the interior of the mainframe, please without fail to close the main power and pull out 
the power supply line of the adapter or cause the interior electrification to damage the equipment, 
also has hiding danger to the operator.

 

 
 
 

 

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Summary of Contents for HK800 SERIES

Page 1: ...HK800 SERIES POS SYSTEM USER S MANUAL Hisense Intelligent Commercial Equipment Co Ltd www hisense com pos hisense com ...

Page 2: ...5 COMPONENTS OF POS MACHINE 2 6 ASSEMBLY AND DISASSEMBLY OF POS SIMPLE INDICATION 3 II INSTALLATION OF OPERATING SYSTEM AND DRIVER 6 1 INSTALLATION METHOD OF OPERATION SYSTEM 6 2 INSTALL DRIVER 6 III INSTALLATION OF PERIPHERALS 11 1 PRINTER AND CASH DRAWER 11 2 CUSTOMER DISPLAY 11 3 KEYBOARD 12 4 SECOND VGA DISPLAY 12 IV SYSTEM TEST 13 1 SYSTEM SETTING 13 2 SYSTEM SELF CHECK 13 1 ...

Page 3: ...rade department stores large shopping malls fine collection stores specialty stores Chinese and western restaurants and other different business modes 2 Open package Inspection Opening the package case to check all the components whether they are all ready and neat according to the packing slip within the package case 3 Use Environment Voltage AC220V 50Hz two pole with earthing Current 3A Working ...

Page 4: ...0 POS System User s Manual 5 Components of POS machine HK800 various parts and function like in the figure 5 1 The solid figure Touch screen MSR Mainframe 5 2 Side elevation Power LED Harddisk LED SWITCH 2 ...

Page 5: ...ckwise unscrew the bolts located both sides Lift up tilted by hand the back shell to get across the position pin Draw back a little of the back shell Pull out the back shell towards up tilted Limited pin 6 2 Circumrotate the mainboard bracket Counter clockwise unscrew the bolts located both sides of interior Glide the shield bracket towards back and down following the track Circumrotate the shield...

Page 6: ...es Fish up forward the harddisk cable cover Counter clockwise unscrew the bolts of the hardisk Push up a little of the harddisk bracket then pull it ahead and open disassemble the bracket pull out the cable 6 4 Cable exceeding has different options duo to the differernt use environment Front cable exceeding 4 ...

Page 7: ...HK800 POS System User s Manual Bottom cable exceeding Rear cable exceeding 5 ...

Page 8: ...D driver and installation Note make sure the latest SP has loaded before install the Operating System 2 Install Driver 2 1 Install Directory 945 Mainbord List Description CD Mainboard Intel 945G chipset INF Chipset Driver CD Mainboard Intel 945G VGA Video Card Driver CD Mainboard Intel 945G Lan Network Card Driver CD Mainboard Intel 945G Sound Sound Card Driver CD TouchScreen ETTor AMT ETTor AMTTo...

Page 9: ...the clue on the screen finally restart 2 4 Network Driver Installation Drive Route Mainboard intel 945G Lan PCIE Setup Install a double click Setup b affirm according to the clue on the screen 2 5 Sound Card Driver Installation Drive Route Mainboard intel 945G Sound HDAudio a double click Setup b affirm according to the clue on the screen 2 6 Touch Screen Driver Installation install the correspond...

Page 10: ...Here the clue shows the driver type default is USB Driver click Next button until the installation finished a Multimonitor Touch The installation steps are like b single screen touch Fig 1 select Install multimonitor tool like Fig 2 8 ...

Page 11: ...HK800 POS System User s Manual 2 Click Next until the installation finished b Touch Screen Calibration Double click desktop icon enter into touch screen setting interface like Fig 3 3 9 ...

Page 12: ...al Click button enter into 4 points calibration interface according to the clue click the center of the figure until the ring color turns into yellow click 4 points in turn then click button and quit the calibration is finished 10 ...

Page 13: ...he Cash Drawer HK800 System uses printer to drive the cash drawer according to the instruction program instruction cash drawer in the CD affiliated to the equipment calling cash drawer DLL or program the driver according to the instance program Connect to cash drawer Connect to printer adapter LPT to mainframe 2 Customer Display 2 1 Install the Customer Display Insert the customer display groupwar...

Page 14: ...tallation according to the POS Programmable keyboard program installation instruction WIN in Keyboard Keyboard Instruction of the CD affiliated to the equipment Keyboard s programming To program the programmable keyboard according to KB66 Programmable keyboard user s manual WIN in Keyboard Keyboard Instruction of the CD affiliated to the equipment 3 3The setting of the keyboard when ex factory is ...

Page 15: ... pin voltage of COM3 is higher than the working voltage of customer display the customer display will be burned down 2 System Self check Install the WINCHECK peripheral self check program provided stochastically Firstly copy the WINCHECK installation program to the hard disk and then click Setup exe to install the program following the clues indicated During the process please create shortcut to t...

Page 16: ...HK800 POS System User s Manual Click File New set new menu 14 ...

Page 17: ... display type setting of customer display type Customer display port setting of customer display port Main board type indicating the type of main board Setting the peripheral type and port according to your equipment tick before the printer connect to the cash drawer when select the cash drawer After setting finished click ok to save 15 ...

Page 18: ...before that the port and type should has been set Main board cash drawer to check the connection between main board and cash drawer Port to check whether the ports on the mainboard are in normal all the vacant ports should have been plugged into short circuit machine before checking otherwise considering the port test is fault MSR to check MSR Keyboard to check PS 2 keyboard Serial Port Cash Drawe...

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