Hisense 55U88G, User Manual

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Problem Possible Solutions
There is no sound or
the sound is too low at
maximum volume.
• Check the volume control of the device (cable or satellite
box, DVD, Blu-ray, etc.) connected to your TV.
Picture is normal, but no
sound.
• Check the volume settings.
• Check if 'Mute' mode is set to on.
The speakers are making
an odd sound.
• Make sure that the audio cable is connected to the correct
audio output connector on the external device.
• For antenna or cable connections, check the signal
information.
• A low signal level may cause sound distortions.
Sound distorted or
appears wavy.
• Some electrical appliances may affect the TV. If you turn
off the appliance and the interference goes away, then
move it further away from TV.
• Insert the power plug of the TV set into another power
outlet.
Sound is blurry or cuts out
momentarily.
• If you use an external antenna, check the direction,
position and connection of the antenna.
• Adjust the direction of your antenna or reset or fine tune
the channel.
Note:
• This product does not support decoding of DTS CD bitstreams. Playback
of this format may produce undesirable noise.
Network Issues
When the TV has difficulties in connecting to the Internet, these steps may
help resolve the problem.
Problem Possible Solutions
The TV cannot connect to
your network or apps.
• Make sure the TV has a network connection.
• Contact your Internet service provider.
The wireless network
connection fails.
• Make sure your wireless modem/router is on and
connected to the Internet.
The wireless network
signal is too weak.
• Position your wireless router, modem router, or access
point in a central location. Avoid putting it in a corner.
External Device Connection Issues
When the TV has difficulties with external device connection, these steps
may help resolve the problem.
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