13
Solutions of trouble
Problems
Reasons for the problem
Solutions
When the power is turned on,
vehicle cannot be powered on
Vehicles cannot be powered
1.Check whether the plug of the battery is properly connected.
2.If the battery is under-voltage, try to charge the battery.
Turn the handlebar, but the
motor does not start when
the power is turned on.
1.Vehicle is in braking state
2.Vehicle is in parking state
3.The speed of vehicle does not reach 5km/h
4.There is something wrong in the start switch
1.Check whether the brake is in braking state
2.Remove P gear
3.Ride through manpower to more than 5 km/h
4.Please contact after-sales
Insufficient mileage
1.The battery may be undercharged
2.The pressure of tire may be insufficient.
3.Frequent brake start-up at ordinary times.
4.Battery aging or normal battery decay
5.Low ambient temperature, resulting in
battery capacity decay
1.Check whether the charger is damaged or not.
2.Check whether the tire pressure is normal before each use.
3.Develop good habits for riding
4.Replace new batteries
5.It is a normal.
Batteries can not be
recharged
1.The plug of charger is not plugged in
properly.
2.Battery temperature is too low.
3.Battery temperature is too high.
1.Check whether the plug is loose when charging.
2.Waiting for the battery to recover its proper charging
temperature
3.Waiting for the battery to recover its proper charging
temperature
No display on the
meter
1.No power supply for vehicles
2.Power converter may be damaged
3.The meter may be broken
1.Check if the battery plug is plugged in.
2.The battery is under voltage, charging the battery
3.Contact after-sales service to replace damaged parts
