COMMUNICATION TROUBLESHOOTING GUIDE
ABPM 7100 to CardioPerfect Workstation (CPWS)
2
TROUBLESHOOTING GUIDE
xxxxxx rev 1 DD-MM-YYYY © 20XX Hill-Rom Services, Inc. ALL RIGHTS RESERVED.
Page 1: ...1 WELCH ALLYN ABPM 7100 AMBULATORY BLOOD PRESSURE MONITOR TROUBLESHOOTING GUIDE xxxxxx rev 1 DD MM YYYY 20XX Hill Rom Services Inc ALL RIGHTS RESERVED ...
Page 2: ...COMMUNICATION TROUBLESHOOTING GUIDE ABPM 7100 to CardioPerfect Workstation CPWS 2 TROUBLESHOOTING GUIDE xxxxxx rev 1 DD MM YYYY 20XX Hill Rom Services Inc ALL RIGHTS RESERVED ...
Page 3: ...o both the USB port on the computer and the port on the bottom of the ABPM 3 CABLES AND BATTERY xxxxxx rev 1 DD MM YYYY 20XX Hill Rom Services Inc ALL RIGHTS RESERVED It is important to use new fully charged batteries Welch Allyn recommends using non rechargeable alkaline batteries BATTERIES ...
Page 4: ...de if you start it up with the interface cable connected So plugging in the cable after the device has been switched on will not work first plug in the cable then switch on the device after start up the display should say co Still no co If after restarting the ABPM with the cable connected there s still no co on the display you will need to have the device and the cable checked by Welch Allyn 4 ST...
Page 5: ...D in your computer s DVD drive and wait for the menu to appear from the menu select CardioPerfect Device Drivers then select Install ABPM drivers and follow the instructions on screen After the installation is finished re insert the ABPM interface cable into the computer If it was indeed a question of a missing driver Windows should now install the appropriate driver and create the virtual COM por...
Page 6: ...ut if this is causing the issue and how to correct it 1 First we need to find out if the port is available in Windows and what the assigned port number is In Windows click the start button and type Device manager and hit enter or click on device manager in the list that appears The Device manager window will open In the list of devices that appears look for an entry named Ports COM LPT and click o...
Page 7: ...with the driver that is needed for this interface cable see section ABPM Driver for instructions to re install the driver 2 The port number the number that is shown after COM must now be entered into the CPWS settings windows Administrator privileges required Open CPWS and go to File Settings Ambulatory Bloodpressure Advanced You can now verify or correct the selection under Connected to for the a...
Page 8: ...cement If you do not have that option contact your Welch Allyn representative for assistance USB port on computer defective or inactive o In case of a computer with a few USB ports on the front and more on the back and the ABPM is connected to the front plugging it into one of the USB ports on the back can make a difference o It is not very likely but there can be a problem with the USB port on yo...
Page 9: ...ERROR DESCRIPTION OF THE ABPM 7100 Error Codes 9 xxxxxx rev 1 DD MM YYYY 20XX Hill Rom Services Inc ALL RIGHTS RESERVED ...
Page 10: ...ERROR DESCRIPTION OF THE ABPM 7100 Error Codes 10 xxxxxx rev 1 DD MM YYYY 20XX Hill Rom Services Inc ALL RIGHTS RESERVED ...
Page 11: ...ERROR DESCRIPTION OF THE ABPM 7100 Error Codes and Communication Error Bluetooth Interface 11 xxxxxx rev 1 DD MM YYYY 20XX Hill Rom Services Inc ALL RIGHTS RESERVED ...
