Hillphoenix OHMA-NRG, Installation & Operation Manual

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T
hank you for choosing
Hillphoenix
for your food merchandising needs. This handbook contains important technical
information and will assist you with the installation and operation of your new
Hillphoenix
display cases. By closely fol-
lowing the instructions, you can expect peak performance; attractive fit and finish; and long case life.
We are always interested in your suggestions for improvements (e.g. case design, technical documents, etc.). Please feel
free to contact our Marketing Services group at the toll-free number listed below. Thank you for choosing Hillphoenix , and
we wish you the very best in outstanding food merchandising.
CASE DESCRIPTION
This manual covers OHMA self-contained merchandiser
( for operational data and case dimensions, see Appendix
A ).
STORE CONDITIONS
Hillphoenix cases are designed to operate in an air-
conditioned store that maintains a 75°F (24°C) store tem-
perature and 55% (max) relative humidity (CRMA
condi-tions). Case operation will be adversely affected by
expo-sure to excessively high ambient temperatures
and/or humidity.
REFRIGERATION SYSTEM OPERATION
Air-cooled condensing units require adequate
ventilation for efficient performance.
RECEIVING CASES
Examine fixtures carefully and in the event of shipping
damage and/or shortages, please contact the Service
Parts Department at 1-800-283-1109.
CASE DAMAGE
Claims for obvious damage must be 1) noted on either the
freight bill or the express receipt and 2) signed by the car-
rier's agent; otherwise, the carrier may refuse the claim. If
damage becomes apparent after the equipment is
unpacked, retain all packing materials and submit a
written request to the carrier for inspection within 14
days of receipt of the equipment.
LOST/MISSING ITEMS
Equipment has been carefully inspected to insure the
high-est level of quality. Any claim for lost/missing items
must be made to
Hillphoenix
within 48 hours of receipt of
the equipment.
SERVICE & TECHNICAL SUPPORT
For service or technical questions regarding display cases,
please contact our Case Division Customer Service
Department at the toll-free number listed below. For ques-
tions regarding our refrigeration systems or electrical distri-
bution centers, please contact our Systems Division
Customer Service Department at 1-770-388-0706.
PARTS ORDERING
If you need to contact
Hillphoenix
regarding specific
fixtures/parts, call 1-800-283-1109 and ask for a Service
Parts Representative. Provide the following information
about the part you are ordering:
•
Model number and serial number* of the case for which
the part is intended.
•
Length of the part (if applicable).
•
Color of part (if painted) or color of polymer part.
•
Whether part is for left- or right-hand application.
•
Quantity
*Serial plate is located inside the case on the top-left side.
If the parts are to be returned for credit, ask the Parts
Department to furnish you with a Return Material
Authorization Number.
Hillphoenix
1925 Ruffin Mill Rd.
Colonial Heights, VA 23834
Mon.-Fri. (8 a.m to 5 p.m EST
Tel: 1-800-283-1109
Fax: 804-526-7450
Web site:
www.
Hillphoenix
.com
GENERAL INFORMATION
ATTENTION!
Installation of 3rd-party materials may
result in diminished case performance.
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