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Trademarks 

  and other Hikvision’s trademarks and 

logos are the properties of Hikvision in various 
jurisdictions.   
Other trademarks and logos mentioned are the 
properties of their respective owners.   
 
Disclaimer 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE 
LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, 
WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE 
PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. 
HIKVISION MAKES NO WARRANTIES, EXPRESS OR 
IMPLIED, INCLUDING WITHOUT LIMITATION, 
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS 
FOR A PARTICULAR PURPOSE. THE USE OF THE 
PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT 

WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, 
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, 
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF 

BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS 
OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF 
DOCUMENTATION, WHETHER BASED ON BREACH OF 

CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT 
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE 
USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN 

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR 
LOSS.   
YOU ACKNOWLEDGE THAT THE NATURE OF THE 
INTERNET PROVIDES FOR INHERENT SECURITY RISKS, 
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES 

FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR 
OTHER DAMAGES RESULTING FROM CYBER-ATTACK, 
HACKER ATTACK, VIRUS INFECTION, OR OTHER 

INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL 
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.   
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE 
WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY 
RESPONSIBLE FOR ENSURING THAT YOUR USE 

CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU 
ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A 
MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF 

THIRD PARTIES, INCLUDING WITHOUT LIMITATION, 
RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, 
OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. 
YOU SHALL NOT USE THIS PRODUCT FOR ANY 

PROHIBITED END-USES, INCLUDING THE DEVELOPMENT 
OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, 
THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR 

BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE 
CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR 
UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF 
HUMAN RIGHTS ABUSES. 
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS 
MANUAL AND THE APPLICABLE LAW, THE LATER 
PREVAILS. 
 

Regulatory Information 

FCC Information 
Please take attention that changes or modification not 
expressly approved by the party responsible for 
compliance could void the user’s authority to operate 
the equipment. 
FCC compliance: This equipment has been tested and 
found to comply with the limits for a Class A digital 

Summary of Contents for DS-U12

Page 1: ...n the manual 01030020200907 2020 Hangzhou Hikvision Digital Technology Co Ltd All rights reserved About this Manual The Manual includes instructions for using and managing the Product Pictures charts images and all other information hereinafter are for description and explanation only The information contained in the Manual is subject to change without notice due to firmware updates or other reaso...

Page 2: ...NY RESPONSIBILITIES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK HACKER ATTACK VIRUS INFECTION OR OTHER INTERNET SECURITY RISKS HOWEVER HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW ESPECIA...

Page 3: ...th this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipa...

Page 4: ...O NOT install indoor product where it may get wet by water or other liquid DO NOT expose the device to extremely hot cold dusty corrosive or damp environments For temperature and humidity requirements see device specification DO NOT aim the lens at the strong light such as sun or laser beam The strong light can cause fatal damage to the device To avoid heat accumulation good ventilation is require...

Page 5: ...y The indicator in blue means the device is on video call Turn on the device after cable connection 2 Installation Before you start Make sure that the device in the package is in good condition and all the assembly parts are included Make sure that all the related equipment is power off during the installation Check the specification of the products for the installation environment Check whether t...

Page 6: ...ure 2 2 Place the Device on the Desktop 2 2 2 Clamp on the Display You can clamp the device on the display of different thickness Figure 2 3 Clamp the Device on the Display 3 FAQ Question The device is plugged in but the preview software for example AMCap 3 0 9 does not show preview image Answer Open Device Manager to check if the web camera is recognized If not check whether the device ...

Page 7: ...no audio out Answer Check PC settings Go to Control Panel Sound Recording and select the device Click Properties and check Listen to this Device Question The device is plugged in but 3840 2160 resolution is unavailable i e the device is unable to deliver 4K image Answer USB 3 0 interface is required for 4K video output and check whether the cable is the original USB cable If the operating system i...

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