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Face Recognition Terminal

     

Quick Start Guide

UD19294B-A

© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

This Manual is the property of Hangzhou Hikvision Digital Technology Co., Ltd. or its affiliates 

(hereinafter referred to as “Hikvision”), and it cannot be reproduced, changed, translated, or 

distributed, partially or wholly, by any means, without the prior written permission of Hikvision. 

Unless otherwise expressly stated herein, Hikvision does not make any warranties, guarantees or 

representations, express or implied, regarding to the Manual, any information contained herein.

About this Manual 

The Manual includes instructions for using and managing the Product. Pictures, charts, images and 

all other information hereinafter are for description and explanation only. The information contained 

in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please 

find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/). 

Please use this Manual with the guidance and assistance of professionals trained in supporting the 

Product. 

Trademarks Acknowledgement

                      and other Hikvision’s trademarks and logos are the properties of Hikvision in various 

jurisdictions. 

Other trademarks and logos mentioned are the properties of their respective owners. 

LEGAL DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT 

DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH 

ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING 

WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR 

PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION 

BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, 

INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, 

OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON 

BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN 

CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE 

POSSIBILITY OF SUCH DAMAGES OR LOSS. 

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, 

AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY 

LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS 

INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY 

TECHNICAL SUPPORT IF REQUIRED. 

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE 

SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. 

ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT 

INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF 

PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. 

YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOP

-

MENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR 

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED 

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS 

ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER 

PREVAILS. 

Data Protection

During the use of device, personal data will be collected, stored and processed. To protect data, the 

development of Hikvision devices incorporates privacy by design principles. For example, for device 

with facial recognition features, biometrics data is stored in your device with encryption method; for 

fingerprint device, only fingerprint template will be saved, which is impossible to reconstruct a 

fingerprint image. 

As data controller, you are advised to collect, store, process and transfer data in accordance with the 

applicable data protection laws and regulations, including without limitation, conducting security 

controls to safeguard personal data, such as, implementing reasonable administrative and physical 

security controls, conduct periodic reviews and assessments of the effectiveness of your security 

controls.

Scan the QR code to get the user manual for detailed information. 

Note that mobile data charges may apply if Wi-Fi is unavailable. 

Use only power supplies listed in the user instructions:

Model

Manufacturer

Standard

C2000IC12.0-24P-DE
C2000IC12.0-24P-GB

MOSO Power Supply Technology Co., Ltd. CEE
MOSO Power Supply Technology Co., Ltd.

BS

KPL-040F-VI

Channel Well Technology Co., Ltd.

CEE

The figures here are for reference only.

1

Appearance

2

Installation

3.1

Device Wiring (Normal) 

126.6 mm

70.0 mm

44.0 mm

366.6 mm

122.1 mm

35.0 mm

Thermographic Module
White Light

IR Light

IR Light

USB

Interface

Touch Screen

Camera

1

2

Lower Cover

Base

Screw

3

Turnstile

Upper Cover

4

Screws for 

Elevation 

Adjustment

Moutning with Bracket 

Steps:

15 mm (Suggested)

Width of Reinforcing Board>125 mm

25 mm (Suggest

ed)

The dist

ance bwt

een t

he t

ur

nst

ile

and the bo

ar

d edge should be no

longer t

han 10 mm

67 mm

67 mm

80 mm

45°

Use 4 screws (M3 or M4),

Secured by flange nuts

Press 8 rivet water-proof 

nut

Model: BS-M6-1

4-  12 mm Soldering Hole

Solder the four holes, 

polish the outer surface, 

and implement with wire 

drawing.

Inner Surface

of Turnsitle

Reinforcing Board

Before you start:

1. Use 4 screws (M3 or M4), secured by flange 

nuts, to install the reinforcing board on the inner 

surface of the turnstile.

         The distance between the turnstile and the edge 

should be no longer than 10 mm.

2. Drill holes on the turnstile’s inner surface 

according to the figure displayed below. And 

install water-proof nut.

         Solder after pressing rivets to avoid water from 

entering.

1

Rotate to open the lower cover

.

2

Route the cables through the cable hole on the turnstile.

Align the holes on the base with those on the turnstile and 

place the device with bracket on the tunstile. 

Use 4 screws to secure the bracket and the turnstile.

3

4

Cover the lower cover on the base and rotate to secure.
Loosen the screws inside and adjust the device elevation. 

After adjustment, secure the screws and install the upper 

cover.

         

The default elevation angle is 15°. The adjustable elevation 

angle is from 0° to 15°.

BTN

Network Interface

(NC)

(COM)
(NO)

Door Contact

When connecting door magnetic sensor and exit button, 

the device and the RS-485 card reader should use the common 

ground connection.

The Wiegand terminal here is a Wiegand input terminal. You 

should set the face recognition terminal’s Wiegand direction to 

“Input”. If you should connect to an access controller, you should 

set the Wiegand direction to “Output”. For details, see the user 

manual.

The suggested external power supply for door lock is 12 V, 1 A. 

The suggested external power supply for Wiegand card reader

is 12 V, 1A.

Do not wire the device to the electric supply directly.

Direct Sunlight

Backlight

Direct Sunlight

through Window

Indirect Sunlight

through Window

Close to Light

Installation Environment: 

Temperature Measurement Environment: 

Sunlight, wind, hot/cool air from air conditioner and other external 

factors, which may affect surface temperature, will create the deviation 

of the temperature measurement. In order to get an accurate result, 

make sure the device is applied indoors and windlessly (where is 

relatively isolated from the outdoors). The working temperature should 

keep between 10 °C and 35 °C. If there are no suitable environments for 

temperature measurement (the area faces the indoor and connects the 

outdoor, the area at the door of the indoor environment, etc.), building 

a temporary temperature measurement environment is suggested.

Influence Factors of Temperature Measurement:

Wind: 

The wind will take the heat away, which may affect the 

measurement result.

Sweat:

 The sweat will take the heat away, which may affect the 

measurement result.

Air Conditioner (Cool Air): 

If the indoor temperature is low, the surface 

temperature may also lower than the actual temperature, which may 

affect the measurement result.

Air Conditioner (Heat) or Heating:

 If the indoor temperature is high, the 

surface temperature may also higher than the actual temperature, 

which may affect the measurement result.

In order to make the device work properly, you should wait for 90 min 

after the device is powered on.

Avoid backlight, direct sunlight, and indirect sunlight. 

For better recognition, there should be light source in or near 

the installation environment.

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