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HIKVISION DS-2CD2722FWD-IS, Quick Start Manual, Page: 10 / 59

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Summary of Contents for DS-2CD2722FWD-IS

Page 1: ...1 Network Dome Camera Quick Start Guide U D04291B ...

Page 2: ...rantees or representations express or implied regarding to the Manual About this Manual This manual is applicable to 17xx 27xx Network Dome Camera The Manual includes instructions for using and managing the product Pictures charts images and all other information hereinafter are for description and explanation only The information contained in the Manual is subject to change without notice due to ...

Page 3: ...FITS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK...

Page 4: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Page 5: ...rective Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be dispos...

Page 6: ...lected Warnings Proper configuration of all passwords and other security settings is the responsibility of the installer and or end user In the use of the product you must be in strict compliance with the electrical safety regulations of the nation and region Please refer to technical specifications for detailed information Input voltage should meet both the SELV Safety Extra Low Voltage and the L...

Page 7: ...t the service center Cautions Make sure the power supply voltage is correct before using the camera Do not drop the camera or subject it to physical shock Do not touch sensor modules with fingers If cleaning is necessary use clean cloth with a bit of ethanol and wipe it gently If the camera will not be used for an extended period please replace the lens cap to protect the sensor from dirt Do not a...

Page 8: ...citor of the equipment shall be replaced regularly according to their average enduring time The average time varies because of differences between operating environment and using history so regular checking is recommended for all the users Please contact with your dealer for more details Improper use or replacement of the battery may result in hazard of explosion Replace with the same or equivalen...

Page 9: ...ory Card Installation 20 Mounting 22 2 2 1 Ceiling Mounting 22 2 2 2 In ceiling Mounting 26 2 2 3 Mounting with Wall Mounting Bracket 30 2 2 4 Mounting with Pendant Mounting Bracket 33 2 2 5 Mounting with Junction box 36 2 3 Image and Focus Adjusting 38 2 3 1 3 Axis Adjustment 39 2 3 2 Zoom and Focus Adjustment 41 3 Setting the Network Camera over the LAN 44 Wiring 44 Activating the Camera 45 Acti...

Page 10: ...1 5 Operating via Hik Connect App 53 5 1 Enable Hik Connect Service on Camera 53 Enable Hik Connect Service via SADP Software 53 Enable Hik Connect Service via Web Browser 54 5 2 Hik Connect Setup 56 5 3 Adding Camera to Hik Connect 56 5 4 Initializing the Memory Card 58 ...

Page 11: ...odels have the lens that zoom and focus levels must be manually adjusted via zoom focus lever and some models have a motor driven lens that zoom and focus adjustment can be completed via web browser or client software Please refer to the actual device 1 1 1 Overview The overview of the Type I network dome camera is shown below 1 2 3 4 Figure 1 1 Overview of Type I Camera 1 ...

Page 12: ...k Start Guide 12 5 6 7 8 Figure 1 2 Overview of Type I Camera 2 Table 1 1 Overview of Type I Camera No Description 1 Bubble 2 Black Liner 3 Lens 4 Mounting Base 5 Reset 6 Auxiliary Video Output 7 Serial Port 8 Memory Card Slot ...

Page 13: ...escription Cable description of the Type I network dome camera is shown below Note Cables vary according to different models as the figures below Figure 1 3 Cable Description of Type I Camera 1 10 12 9 14 13 Figure 1 4 Cable Description of Type I Camera 2 ...

Page 14: ...T button and press button for another 10 seconds to restore the default settings including the user name password IP address port No etc Some of the models support audio and alarm functions 1 2 Type II Camera Type II camera has different models Some models have the lens that zoom and focus levels must be manually adjusted via zoom focus lever and some models have a motor driven lens that zoom and ...

Page 15: ...Network Dome Camera Quick Start Guide 15 1 2 1 Overview The overview of the Type II network dome camera is shown below 2 3 1 Overview of Type II Camera 1 4 5 Overview of Type II Camera 2 ...

Page 16: ...on 1 Bubble 2 Black Liner 3 Lens 4 Reset 5 Memory Card Slot 1 2 2 Cable Description Cable description of the Type II network dome camera is shown below Note Cables vary according to different models as the figures below DC12V IN 6 7 Figure 1 7 Cable Description of Type II Camera 1 ...

Page 17: ...era 2 Table 1 4 Cable Description No Description 6 Power Supply Interface 7 Network Interface 8 Video Output Interface Note Power on the camera when pressing the REST button and press button for another 10 seconds to restore the default settings including the user name password IP address port No etc ...

Page 18: ...mera that supports IR you are required to pay attention to the following precautions to prevent IR reflection Dust or grease on the dome cover will cause IR reflection Please do not remove the dome cover film until the installation is finished If there is dust or grease on the dome cover clean the dome cover with clean soft cloth and isopropyl alcohol Make sure that there is no reflective surface ...

Page 19: ...isassemble the camera and install the memory card first 2 1 1 Disassembling Steps 1 Loosen the three screws on the edge of the bubble with the screw driver 2 Lift and put aside the bubble 3 Remove the inner black liner Black Liner Bubble Screws Remove the Bubble and Black Liner Type I Camera ...

Page 20: ...iner Screws Bubble Remove the Bubble and Black Liner Type II Camera 2 1 2 Memory Card Installation Steps 1 Rotate the camera body to completely expose the memory card slot 2 Insert the memory card into the memory card slot and push to get it mounted ...

Page 21: ...Dome Camera Quick Start Guide 21 Memory Card Memory Card Slot Install the Memory Card Type I Camera Memory Card Slot Install the Memory Card Type II Camera 3 Optional To unmount the memory card push to eject it ...

Page 22: ... 1 Ceiling Mounting Steps 1 Attach the drill template supplied to the place where you want to fix the camera 2 Drill three screw holes and cable hole optional in the ceiling according to the drill template Cable Outlet Screw Hole Screw Hole Screw Hole Drilling Template for Outdoor Day Night Vandal proof Dome Camera Side Cable Outlet The Drill Template Type I Camera ...

Page 23: ... II Camera Notes The drill template varies according to the different camera models as the figures below Please refer to the actual device If you want to route the cables inside the ceiling drill a cable hole in the ceiling according to the drill template Route and connect the cables before next step 3 Align the holes of the back box with the drilled screw holes on the ceiling And secure the camer...

Page 24: ... 4 Adjust the surveillance angle zoom and focus level Refer to the Chapter 2 3 Image and Focus Adjusting for detailed information 5 Install the inner black liner back to the camera 6 Install the bubble back to the camera and secure it with screws Secure Black Liner and Bubble ...

Page 25: ...stall a conduit for cable routing Steps 1 Rotate the water proof plug counterclockwise to remove it from the camera Water proof Plug Side Cable Outlet Remove the Water proof Plug 2 Route the cables through the side outlet to the conduit 3 Align and rotate the conduit clockwise to the side outlet tightly Conduit Install the Conduit to the Camera ...

Page 26: ...g Mounting Before you start In ceiling mounting bracket is not included in package If you choose this mounting type you have to prepare a bracket first The in ceiling mounting bracket shown in below is only for demonstration Steps 1 Cut a hole in the ceiling according to the size of the in ceiling mounting bracket The diameter of the hole for the shown bracket is 180 mm ...

Page 27: ... In ceiling Mounting 2 Align No 1 screw holes with the corresponding screw holes on the bracket and secure the mounting base to the bracket with screws In ceiling Mounting Bracket Mounting Base No 1 Screw Holes Install Mounting Base 3 Align the screw holes for camera fixing and secure the camera to the mounting base ...

Page 28: ...8 In ceiling Mounting Bracket Camera Mounting Base Screw Holes for Camera Fixing Install the Camera to the Mounting Base 4 Place the bracket and camera to the hole in ceiling and screw the toggle bolt clockwise to fix the bracket in ceiling ...

Page 29: ...hem clockwise Toggle Bolts fix the bracket Fix the Bracket in Ceiling 5 Adjust the surveillance angle and refer to Chapter 2 3 Image and Focus Adjusting for details 6 Install the black liner and the bubble back to the camera Install the Black Liner and the Bubble ...

Page 30: ...start Wall mounting bracket is not included in package If you choose this mounting type you have to prepare a bracket first The wall mounting bracket shown below is only for demonstration Note When choosing a wall mounting bracket you must pay attention to the size of the cap which should match the mounting base of the camera Size of the Mounting Base ...

Page 31: ...nting bracket and secure the cap on the bracket Wall Mounting Bracket Cap Install Wall Mounting Bracket 2 Align the screw holes of the mounting base with the corresponding screw holes of the cap 3 Secure the mounting base to the cap with screws Cap Mounting Base Install the Mounting Base ...

Page 32: ...cure the Camera 5 Connect the video output connector to the monitor Connect the power connector to the power supply 6 Adjust the image and focus Refer to the Chapter 2 3Image and Focus Adjusting for more detailed information 7 Install the inner black liner back to the camera 8 Secure the bubble to the camera with screws ...

Page 33: ...t Pendant mounting bracket is not included in package If you choose this mounting type you have to prepare a bracket first The pendant mounting bracket shown below is only for demonstration Note When choosing a pendant mounting bracket you must pay attention to the size of the cap which should match the mounting base of the camera ...

Page 34: ... cables and Install the pendant mounting bracket Secure the cap on the bracket Pendant Mounting Bracket Cap Install the Pendant Mounting Bracket 2 Align the screw holes of the mounting base with the corresponding screw holes of the cap 3 Secure the mounting base to the cap with screws ...

Page 35: ...p Mounting Base Install the Mounting Base 4 Align the camera with the mounting base and secure the camera with screws Secure the Camera 5 Adjust the image and focus Refer to the Chapter 2 3 Image and Focus Adjusting for more detailed information ...

Page 36: ... back to the camera 7 Secure the bubble to the camera with screws Secure Black Liner and Bubble 2 2 5 Mounting with Junction box Steps 1 Install the junction box in the ceiling or the wall 2 Attach the mounting base to the junction box with screws Junction Box Mounting Base ...

Page 37: ... of the mounting base 4 Align the camera with the mounting base And secure the camera with screws Secure Camera 5 Adjust the image and focus Refer to the Chapter 2 3 Image and Focus Adjusting for more detailed information 6 Install the inner black liner back to the camera 7 Secure the bubble to the camera with screws ...

Page 38: ...Black Liner and Bubble 2 3 Image and Focus Adjusting Before you start Connect the camera to a monitor with supplied auxiliary video output cable and power on the camera Auxiliary Video Cable Auxiliary Video Output To a monitor Connect Camera to a Monitor ...

Page 39: ...ustment Video Out Interface Video Out Interface of the Camera 2 3 1 3 Axis Adjustment Steps 1 View the camera image using the monitor 2 Loosen the tilt adjusting screw to adjust the tilt angle 0 to 90 0 to 70 hold the black liner to adjust the pan angle 0 to 355 and hold the lens to rotate the camera 0 to 355 Note The tilting angle varies according to the different models as the figures below Plea...

Page 40: ...Network Dome Camera Quick Start Guide 40 Pan 0 to 355 Rotate 0 to 355 Tilt 0 to 90 3 axis Adjustment Type I Camera Tilt 0 to 70 Pan 0 to 355 Rotate 0 to 355 3 axis Adjustment Type II Camera ...

Page 41: ... that zoom and focus levels must be manually adjusted via zoom focus lever and you can use zoom lever and focus lever to adjust the lens Steps 1 View the camera image using the monitor 2 Loosen the zoom lever and move the lever between T Tele and W Wide to obtain the appropriate angle of view Zoom Focus Lever Type I Camera Zoom Focus Lever ...

Page 42: ...n the focus lever and move the lever between F Far and N Near to obtain the optimum focus 5 Tighten the focus lever Motor driven Lens Some camera models of this series are equipped with a motor driven lens You can adjust the zoom and focus level on PTZ control panel by visiting the camera via web browser or client software ...

Page 43: ...Network Dome Camera Quick Start Guide 43 Zoom and Focus Adjustment via Web Browser ...

Page 44: ...ny network attacks and information leakage please strengthen your own protection If the product does not work properly contact your dealer or the nearest service center for help Wiring Connect the camera to network according to the following figures 半球 Network Cable or Network Camera Computer Connecting Directly 网络交换机 半球 Network Cable Network Cable or or Network Camera Computer Connecting via a Sw...

Page 45: ...camera activation Note Refer to the User Manual of Network Camera for Activation via Client Software Activation via Web Browser Steps 1 Power on the camera Connect the camera to your computer or the switch router which your computer connects to 2 Input the IP address into the address bar of the web browser and press Enter to enter the activation interface Notes The default IP address of the camera...

Page 46: ...ters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 4 Confirm the password 5 Click OK to save the password and enter the live view interface Activation via SADP Software SADP software ...

Page 47: ...eps 1 Run the SADP software to search the online devices 2 Check the device status from the device list and select the inactive device Select inactive device Input and confirm password SADP Interface Note The SADP software supports activating the camera in batch Refer to the user manual of SADP software for details 3 Create and input the new password in the password field and confirm the password ...

Page 48: ... device during activation Refer to Chapter 5 1 for detailed information 4 Click Activate to start activation You can check whether the activation is completed on the popup window If activation failed make sure that the password meets the requirement and try again Modifying the IP Address Purpose To view and configure the camera via LAN Local Area Network you need to connect the network camera in t...

Page 49: ...de 49 Steps 1 Run the SADP software 2 Select an active device 3 Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the checkbox of Enable DHCP Modify the IP Address ...

Page 50: ...t service for the device during activation Refer to Chapter 5 1 for detailed information 4 Input the admin password and click Modify to activate your IP address modification The batch IP address modification is supported by the SADP Refer to the user manual of SADP for details ...

Page 51: ...teps 1 Open the web browser 2 In the browser address bar input the IP address of the network camera and press the Enter key to enter the login interface Note The default IP address is 192 168 1 64 You are recommended to change the IP address to the same subnet with your computer 3 Input the user name and password The admin user should configure the device accounts and user operator permissions pro...

Page 52: ...w the installation prompts to install the plug in Note You may have to close the web browser to finish the installation of the plug in Download Plug in 6 Reopen the web browser after the installation of the plug in and repeat steps 2 to 4 to login Note For detailed instructions of further configuration please refer to the user manual of network camera ...

Page 53: ...Hik Connect Service on Camera Purpose Hik Connect service should be enabled on your camera before using the service You can enable the service through SADP software or web browser Enable Hik Connect Service via SADP Software Steps 1 Check the checkbox of Enable Hik Connect on 1 Activate the Device page during camera activation refer to Chapter 3 2 2 2 Or Modify Network Parameters page during modif...

Page 54: ...ification code is required when you add the camera to Hik Connect app 3 Click and read Terms of Service and Privacy Policy 4 Confirm the settings Enable Hik Connect Service via Web Browser Before you start You need to activate the camera before enabling the service Refer to Chapter 3 2 ...

Page 55: ...Settings Platform Access Platform Access Configuration Web 3 Select Platform Access Mode as Hik Connect 4 Check the checkbox of Enable 5 Click and read Terms of Service and Privacy Policy in pop up window 6 Create a verification code or change the verification code for the camera Note The verification code is required when you add the camera to Hik Connect app 7 Save the settings ...

Page 56: ...t Before you start You need to enable the Hik Connect service on camera before adding it to your Hik Connect account Refer to Chapter 5 1 Steps 1 Use a network cable to connect the camera with a router if the camera does not support Wi Fi Figure 5 3 Connect a Router Note After the camera connects to the network please wait one minute before any operation on the camera using Hik Connect app 2 In th...

Page 57: ...the camera s serial number 3 Input the verification code of your camera Note The required verification code is the code you create or change when you enabling Hik Connect service on camera If you forget the verification code you can check the current verification code on Platform Access configuration page via web browser 4 Follow the prompts to set the network connection and add the camera to your...

Page 58: ... memory card status by tapping on the Storage Status in the Device Settings interface If the memory card status displays as Uninitialized tap to initialize it The status will then change to Normal You can then start recording any event triggered video in the camera such as motion detection ...

Page 59: ...Network Dome Camera Quick Start Guide 59 ...

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