13. Daily Care and Maintenance
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Cleaning and storage Battery maintenance If you see stains on the scooter's body, wipe them off with a damp cloth.
If the stains won't scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with
a damp cloth.
1. Simple & efficient: Hiboy provides a straightforward warranty that is processed in the most hassle-free way possible
2. 30-Days Money Back: For 30 days after the date of purchase, return your undamaged / Unused Hiboy product and
receive a refund .
3. Up to 12-month warranty: We offer 12 months for the scooter and 6 months for the battery. We take care of quality-related
issues with a REPLACEMENT PARTS.
4. Lifetime Technical Support: If you have any questions about your purchase, please feel free to reach us directly and we will
gladly assist you!
If you are unsatisfied with your purchase, Hiboy’s return policy allows you to return the product purchased on the Authorization
channel within 30 days counting from the date of receipt of shipment, and request a refund from the Authorization channel for
any reason. Please contact us immediately by [email protected] for return address or return label. Hiboy is not responsible
for the shipping cost of the package returned by the customers themselves.
Hiboy warrants the original purchaser that your Hiboy product shall be free from defects in materials and workmanship under
normal use for a period aforementioned.Hiboy does not warrant the operation of the product will be uninterrupted or error-free.
Hiboy is not responsible for damage arising from failure to follow instructions relating to the product's usage.
Notes: do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents
to prevent dire damage. Do not wash the board with a high-pressure water spray. During cleaning, make sure that
the scooter's turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result
in electric shock or other major problems.When the scooter not in use, keep it indoors where it is dry and cool. Do
not put it outdoors for a long time. Excessive sunlight, overheating and overcooling accelerate the battery pack's lifespan
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1. Use original battery packs, use of other models or brands may bring about safety issues;
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects
to prevent short circuit which may result in battery damage or even injuries and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please
follow local regulations to properly dispose used batteries.
5.After every use, fully charge the battery to prolong its lifespan.
Storage and Disposal
1.Please try to store the scooter in a cool and dry place between
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and
. In extremely humid environments the
interior of the scooter may suffer condensation or even water accumulation, which may damage the battery rapidly.
Devices are not intended for use at elevations greater than 2000 m above sea level Prolonged Exposure to UV Rays,
Rain and the Elements May Damage the Enclosure Materials, Store Indoors When Not in Use.
2. In daily use, try to avoid recharging the scooter after completely exhausting the battery. If the battery is low, charge
it as soon as possible.
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