Hi-Flame HF5902 Instruction Manual Download Page 21

21

TROUBLE-SHOOTING

CHIMNEY FIRE

If your stove has been installed correctly and you have 
also operated it correctly and regularly carried out the 
recommended routine checks then it is unlikely that 
you will ever experience a chimney fire, which can be 
highly dangerous.
Chimney fires can be detected by an unusual roaring 
sound and / or unusual vibrations coming from the 
chimney breast or the stove itself. The sound is not to 
be confused with the gentle ‘rushing’ sound you may 
normally hear when a stove has a well performing 
up-draught. You may also see sparks or flames exiting 
from the chimney terminal outside.

• Prevention 

If you suspect a chimney fire then immediately close 
the Primary and Secondary air controls, evacuate the 
building and call the Fire Service. 

Never 

open the 

stove door as this will make the chimney fire worse by 
providing additional combustion air. Do not re-enter 
the building until you have been advised by the Fire 
Service that it is safe.
Do not re-light the stove until the flue system has 
been thoroughly inspected by an approved installer or 
chimney sweep and any necessary repairs have been 
carried out.

• 

Causes: Inadequate cleaning 

Chimney fires occur when soot and creosote have 
built up to such a level that they ignite. It is important  
therefore that your flue system has as many cleaning 
access points as practicable to enable comprehensive 
removal of soot, creosote and other debris. This will 
also minimise the amount of time it takes for a  
qualified sweep to clean the system making the  
system safer and its cleaning more cost-effective in 
the long run.

• 

Causes: Continuous low burning

 

To discourage the potential for such soot and creo-
sote build-ups, long periods of consistent ‘slumber’ 
or overnight burning should be avoided or that these 
should at least be compensated for by regular  
burning on full output for short periods (eg 30 
minutes per day) to help burn off any likely deposits 
before they become problematic. 

• 

Causes: Poor fuel choice 

As previously mentioned 

unseasoned or damp wood or fuel should always be 
avoided as these produce excessive soot and creosote.  
 

STOVE, FLUE OR OTHER 
COMPONENTS GLOWING RED

• Prevention 

The Primary and Secondary air controls should be 
immediately closed to let the fire die down to an 
acceptable level and to reduce the heat output which 
will in turn eliminate the glow from the over-heated 
components. Over-firing is dangerous and could 

permanently damage or warp your stove and its 
components. The effects of over-firing are fairly 
obvious to anyone in the stove industry and will 
invalidate your Hi-Flame Warranty. Check the stove 
and the flue system for signs of damage before you 
re-use the stove.

• Causes: Over-Firing

 This is caused by using the 

stove at a higher output than recommended for 
prolonged periods of time and / or over-filling the 
firebox with fuel. The excessive heat in the flue system 
produced by over-firing could potentially also lead to a 
chimney fire (

See ‘Chimney Fire’ above)

 

SMOKE AND FUMES ESCAPING  
INTO THE ROOM

When properly installed and operated your stove 
should not normally emit fumes or smoke into the 
room. When first using the stove it is normal to 
experience paint fumes or see light smoke rising from 
some of the stove’s painted surfaces, but these should 
eventually pass as the paint cures. Occasional minor 
smoke escape may also occur during the refuelling 
process. However, persistent smoke or fumes could be 
dangerous and in this situation you should take  
immediate avoiding action.

• Prevention 

Open doors and windows to ventilate the room and 
let the fire go out to allow the stove to cool. Never 
pour water onto the fire as this could cause the cast 
iron components to break.

Most importantly

, never re-light the stove until the 

problem has been identified and solved. If in doubt, in 
the first instance always seek the expert advice of your 
approved installer, or authorised Hi-Flame dealer.
There are a number of factors, either alone or  
combined, which could cause such problems:

• Causes: A blockage

 When safe to do so, examine 

the flue-way above the baffle plate as well as the 
chimney system via any inspection hatches and clear 
any soot blockages. Excessive deposits could also 
indicate that the chimney or flue itself also needs 
cleaning.

• Causes:

 

Inadequate supply of combustion air

 

Check that any permanent air vent fitted to supply the 
extra combustion air required for the stove has not 
been accidentally blocked. Remember there should 
never be an extractor fan in the same room as a 
stove, even in a large open plan area. A simple way of 
checking whether or not the stove is receiving enough 
combustion air is to open a window in the same room 
as the stove whilst the stove is operating. If this  
improves the problem then this would certainly  
indicate that the stove is being starved of combustion 
air and the advice of the original installer should be  
sought.

Summary of Contents for HF5902

Page 1: ...f your stove should you ever need to make a claim under the Hi Flame Warranty You will nd the serial number beginning with HF on the CE plate at the rear of the stove as well as on the lid of the oute...

Page 2: ...follow the re cement manufacturer s instructions Care should also be taken to avoid unnecessary contact between the stove s surfaces and the re cement as this could damage the paintwork Any excess re...

Page 3: ...sed for a number of other inset stove models in the Hi Flame product range and therefore some of the stove photographs and diagrams used which are used for guidance purposes only may differ slightly f...

Page 4: ...all critical measurements from the stove on site 16 22 The Hi Flame Inset Convector Inset should fit within a standard British or Irish fireplace opening approx 16 x 22 However some adjustments to the...

Page 5: ...1kg 2lb 7oz Maximum Log Length 250 mm 10 Or Approved Smokeless Fuels www hetas co uk Recommended Mineral Fuel Load 1 1kg 2 lb 7 oz REPLACEMENT GLASS DOOR ROPE SEAL Heat Resistant Glass Size mm 355 x...

Page 6: ...warranty void Do not use aerosol products in the vicinity of the stove when it is in use Check and clean the stove s ueway and the top of the baf e plate regularly to help avoid potential blockages a...

Page 7: ...mstances should the door be removed as this will invalidate your Hi Flame Warranty Always lift the stove to nally position it Alternatively it may be possible to place the stove on heavy duty plastic...

Page 8: ...remove the re fence to provide additional room to manoeuvre the rebricks and baf e plates in and out This lifts upwards as shown 2 Side Firebricks Next remove the left and right hand side rebricks th...

Page 9: ...ards to manoeuvre it from the re chamber The upper baf e plate with its distinctive curved feature Inspect both baf e plates for signs of damage and if necessary use a light wire brush to clean them C...

Page 10: ...ter than an unseasoned log Other indicators include bark peeling away and cracking and splitting around the outside Ideally wood should be seasoned outdoors for between 18 to 24 months the harder the...

Page 11: ...fferent ways and you will need to understand these differences if you are a newcomer to wood burners and multi fuel stoves Putting it simply mineral fuels such as coal or smokeless ovals need a ow of...

Page 12: ...moke and could be unsafe Therefore it must not be operated with the door left open except as directed in the following instructions Refuelling on to a low rebed When refuelling you must ensure that th...

Page 13: ...o suit Primary Air bottom control remains closed Door remains closed Once the embers of the rst refuel phase are glowing then these can be evenly spread with a poker or companion tool and the main lar...

Page 14: ...FUELS Only use approved smokeless fuels You can nd out more about these by visiting the Hetas website www hetas co uk or the Defra website www smokecontrol defra gov uk fuels The recommended mineral...

Page 15: ...is established again this should quickly burn off If the stove is cold the sooty deposit can be wiped away by using a piece of newspaper dipped into the ash bed to create some gentle abrasion on the...

Page 16: ...l stoves above 5kW output require a permanently open air supply within the room which must conform to building regulations The HF5902 model has been of cially rated at a nominal output of 6 9kW minera...

Page 17: ...wool or vermicu lite This will improve the ef ciency of the stove but also help avoid the build up of potentially combustible debris Inset Stove Fireplace Opening Your Hi Flame Inset Convector has bee...

Page 18: ...nd improve environmental and fuel ef ciency Your existing chimney could leak smoke fumes and potentially dangerous invisible carbon monoxide into other parts of the building Condensation or creosote t...

Page 19: ...ly break any air tight seal between the liner and the stove ue collar Attaching the ue collar and exible liner A ue collar and two bolts are provided to attach the exible liner to the top of stove and...

Page 20: ...annot be rushed Check that smoke or any other combustion products do not enter the room during this stage Please see the note on paint fumes See Important First Fires page 20 Also ensure that the Prim...

Page 21: ...minate the glow from the over heated components Over ring is dangerous and could permanently damage or warp your stove and its components The effects of over ring are fairly obvious to anyone in the s...

Page 22: ...points between the door and chamber and checking that when the door is closed it grips this paper Any paper which can be removed easily would indicate a weakness of the door seal in that particular sp...

Page 23: ...ger air tight Check that the glass is not chipped or cracked and that the glass sealing tape is still in good condition Replace if necessary STANDING DOWN There will be some point in the year when you...

Page 24: ...you break the glass Paint Finish Your stove fascia has been nished with heat resistant paint and is very easy to maintain Regularly remove ash and dust from surfaces with a soft cloth or brush To main...

Page 25: ...modi ed the construction of the stove in any way 7 The stove must not have been used for commercial purposes eg rented or holiday accommodation public bar where the stove s operation could be subject...

Page 26: ...s Once you have identi ed the component you need this will be readily available from your authorised Hi Flame dealer Firebrick Set Set of three vermiculite rebricks Fire Grate and Riddling Bar Fire Gr...

Page 27: ...mber walls should be replaced Re t all the internal parts Liner Connection With the baf e plates removed check that the liner remains securely attached to the ue collar and that any seal remains air t...

Page 28: ...domestic heating appliances and the registration of competent installers HETAS registered installers in England and Wales can self certi cate their work thus avoiding the need for costly and time con...

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