
Is the enclosure rear panel Fault/Service Required LED amber?
Answer
Possible reasons
Actions
No
System functioning properly.
No action required.
Yes
(blinking)
One of the following errors occurred:
l
Hardware-controller power-up error
l
Cache flush error
l
Cache self-refresh error
l
Restart this controller from the other controller
using the SMU or CLI.
l
If the above action does not resolve the fault,
remove the controller module and reinsert it.
l
If the above action does not resolve the fault,
contact an authorized service provider for
assistance. It may be necessary to replace the
controller module.
Table 9 Diagnostics LED status: Rear panel "Fault/Service Required"
Are both disk drive module LEDs off (Online/Activity and Fault/UID)?
Answer
Possible reasons
Actions
Yes
l
There is no power.
l
The disk is offline.
l
The disk is not configured.
Verify that the disk drive module is fully inserted and
latched in place, and that the enclosure is powered
on.
Table 10 Diagnostics LED status: Front panel disks "Online/Activity" and "Fault/UID"
NOTE See
"Disks used in storage enclosures" on page
Is the disk drive module Fault/UID LED blinking amber?
Answer
Possible reasons
Actions
Yes, 1 second on and
1 second off, and the
Activity LED is
blinking.
The disk drive is rebuilding.
No action required.
CAUTION Do not remove a disk drive that is
reconstructing. Removing a reconstructing disk drive
might terminate the current operation and cause
data loss.
Yes, 3 seconds on
and 1 second off, and
the Activity LED is
flickering.
The disk drive is identified.
No action required.
Table 11 Diagnostics LED status: Front panel disks "Fault/UID"
NOTE See
52
Chapter 7
Troubleshooting