HEUTE Neptun HCS 1 Original Operating Instructions Download Page 14

14

Trouble shooting 

by qualified personnel  

 

The machine  

does not work.

The canister(s) is / are 

empty.

The fluid is viscous.

The water does not 

reach the brush(es) 

when the machine is 

switched on.

The detergent /

disinfec  tant  of  the 

hand washing station 

is not output at all 

or with insufficient 

quantity only when 

using the station.

The turnstile does not 

enable access.

The power supply is interrupted or one of the components 

failed. Please consult qualified specialists.

Change the canister.

Try to drawn in clear 

water. When the ma-
chine operates correctly, 
dilute the fluid upstream 
of the canister and/or 

change the nozzle. 

Is there a valve installed 
upstream to the 
machine?

Check in the system 
setting how big the 
output quantity is and 

change it.

Check if the hygiene 

station enables hand 
cleaning.

Check whether the valve 

for setting the water 

quantity is not fully 
open.

(*) Remove the  

hose from the check 

valve of the dosing 
system. Place your finger 
to feel if there is any 

negative pressure.

In the affirmative, open 
the valve installed up-
stream to the machine.

Inspect if there is any foreign matter in the feeding line 
blocking the flow. Test the faultless function of the two 
spray nozzles and sensors.

In the affirmative, get 

the turnstile tested for 
mechanical function by 
qualified personnel.

In the negative, the 
solenoid valve does not 
open.

In the negative, disinfect 

the hands properly 
according to instruction.

In order to check 
this, close the valve 

completely and check 
whether the fluid is 

drawn in.

Sucking effect present.

Sucking effect absent.

Get the solenoid valve 
replaced by a qualified 
specialist, if required.

If the cleaning fluid is 

not drawn in, proceed 

to (*).

Make sure that the 

suction hose or suction 
filter is not clogged by 
depositions. 

Make sure that the 

suction hose is free of 
damage.

Check whether the 

existing nozzle is not 
clogged.

Dismount the check valve. Check the  
two O-ring seals of the cone and spring (if required, 
replace the complete dosing flap).

Remove any clogging 

or replace the parts. 
Do not forget to fit the 
filter on to the inlet of 

the hose.

In the affirmative, 

change the hose. Do not 
forget to fit the filter on 

to the inlet of the hose.

If the nozzle is clogged, 

eliminate such clogging 
or replace the nozzle.

Dismantle the nozzle and 
clean the nozzle of the 
dosing system because 
depositions may have 
built up.

Summary of Contents for Neptun HCS 1

Page 1: ...Original Operating Instructions EN Neptun HCS 1 Hygiene Station...

Page 2: ...chine in closed rooms only Operation is only permissible at ambient temperatures between 0 deg C and 40 deg C The machine is not suitable for uninterrupted continuous operation By all means consider t...

Page 3: ...16 Part drawings 19 EN Welcome Dear customer we would like to thank you for purchasing one of our HEUTE Neptun HCS 1 Hygiene stations You have purchased a quality product which if used properly will...

Page 4: ...ensors hand disinfection Visualisation of cleaning process green release red access blocked Reflection light barrier Water inlet dosing system Reflector Step on grating 564 mm 1169 15 mm 265 15 mm 902...

Page 5: ...5 EN Outlet with a diam 42 mm with threaded end 1 1619 mm 1619 mm 910 mm 2 horizontal sole cleaning brushes diam 180 mm length 800 mm...

Page 6: ...connecting the machine to the electric circuit Water connection Inlet diameter Recommended operating pressure 3 bar Maximum operating pressure 6 bar Operating temperature between 30 deg C and 50 deg...

Page 7: ...ted when passing through the machine possible from both sides by releasing an opto electrical signal light barrier Fig 8 and initiates the following operations Rotation of the roller brushes gear moto...

Page 8: ...Select as desired the runtime of the brushes with the buttons After specifying the value leave the menu with the ESC button The value is saved and does not need to be confirmed Fig 15 System options m...

Page 9: ...creasing dirt extend the cleaning intervals accordingly Cleaning also includes scheduled cleaning of both the dosing systems The composition of the applied detergents and disinfectants has to comply w...

Page 10: ...ssurised water or soak in suitable detergent Do not use detergents based on chlorine bleaching in no case Never apply any high pressure cleaning technique Brushes the bristles of which for example hav...

Page 11: ...be considered as guideline to facilitate the selection of the appropriate nozzle for the requested concentration To adjust the dosing as precisely as possible carry out some tests The transparent nozz...

Page 12: ...the mixing tap system Fig 27 To achieve a perfect function and mixture use detergents disinfectants having the same viscosity as water water viscosity of 1 Media of higher viscosity semifluid may caus...

Page 13: ...hand sensors the medium is fed from the canister see chapter Service and maintenance Dosing system for sole cleaning activation The supply of the disinfectant can be accelerated pressing the separate...

Page 14: ...here is any foreign matter in the feeding line blocking the flow Test the faultless function of the two spray nozzles and sensors In the affirmative get the turnstile tested for mechanical function by...

Page 15: ...f the brushes for sole cleaning function The machine does not drain the wastewater Water draining port is clogged Check the water outlet remove any clogging if required The motor is blocked or runs ro...

Page 16: ...B4 XC 14 0 04 11 XC 17 A1 A2 R2 24V 0 03 14 1 3 4 B5 XC 22 XC 23 21 11 12 14 KS 03 4 18 04 14 17 04 2 0 04 2 00 1 2 0 L1 L3 L2 M 3 M 3 XP L1 XP L2 XP L3 PE 1 2 3 4 5 6 QG 25A XP 1 0 18Kw U V W M1 1 2...

Page 17: ...ue brown green black black brown brown yellow blue blue pink white brown blue blue brown green yellow grey pink white red blue grey blue pink green Solenoid DC Control box work light Control box hand...

Page 18: ...7 API B1 4 8 8 03 12 8 B2 3 0 0 03 12 9 XC 12 B2 1 2 2 03 12 10 API B2 4 0 1 0 1 03 13 11 XC 20 B3 3 0 0 03 13 12 XC 9 B3 1 2 2 03 14 13 API B3 4 2 1 2 1 03 15 14 API B4 4 3 1 3 1 03 14 15 API M3 A1 9...

Page 19: ...T13Z11 06800405 6 Motor P 037 kW M50C D1 06800406 7 Motor P 037 kW M50C D1 06800407 8 Bearing 06800408 9 Dosing system dosage meter 3 5 06800409 10 Solenoid valve 24Vcc NF 06800410 11 Filter 06800411...

Page 20: ...e time of delivery of the goods in combination with this manual by HEUTE Maschinenfabrik GmbH Co KG The products and their design are subject to constant changes improvements We reserve the right to a...

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