Technik für Möbel
Hettich Marketing- und Vertriebs GmbH & Co. KG · Vahrenkampstraße 12 -16 · 32278 Kirchlengern · T 49 52 23/77-0 · www.hettich.com
Hettich Marketing- und Vertriebs GmbH & Co. KG · Vahrenkampstraße 12 -16 · 32278 Kirchlengern · T 49 52 23/77-0 · www.hettich.com
7
Malfunction
Cause
Remedy
On opening, drawer travels into limitation stop position
Carcase / drawer not aligned
horizontally
Align carcase / drawer horizontally
Drive unit power not reduced
for small drawer depths
Reduce power at drive unit power controller
Power indicator
flashing on one
drive unit briefly
goes out every
10 seconds
Drive unit not connected to bus
Remove drive unit from mounting profile and
re-position
Check connections and re-connect
Change drive unit
Several drawers open simultaneously
Fronts chafing against each other
Adjust gap alignment
Same address assigned for
different drive units /
drawer levels
Assign only one address to each drive unit /
drawer level
Drawer not opening far enough
Carcase / drawer not aligned
horizontally
Align carcase / drawer horizontally
Incorrect power setting on
drive unit
Increase power at drive unit power controller
Stiff drawer runner
Change drawer runner
One drive unit is not enough
Fit additional drive unit
Drive unit faulty
Change drive unit
Different address assignment between both
drive units within a drawer level
Assign same address to both drive units in a
drawer level
Power indicator flashing on one
drive unit briefly goes out every
10 seconds
Drive unit not connected to bus
Remove drive unit from mounting profile and
re-position
Check connections and re-connect
Change drive unit
Power indicator not lit on one
of the two drive units within a
drawer level
Drive unit faulty
Change drive unit
Power indicator not
lit on one drive
unit
Break in connections between power supply
unit, distributor and lower mounting profile
retainer
Check connections and re-connect
Drive unit faulty
Change drive unit
Power indicators not lit on
any of the drive units within a
carcase. Power supply unit lit
Break in connections between power supply
unit, distributor or lower mounting profile
retainer
Check connections and re-connect
Connecting cables faulty
Change connecting cables
Distributor faulty
Change distributor
Lower mounting profile retainer faulty
Change lower mounting profile
retainer
Power indicator flashing on one of
the two drive units within a
drawer level
Remove drive unit from mounting profile and
re-position
Power indicator not lit on one of
the twodrive units within a
drawer level
Change drive unit
Different address assignment
between both drive units
within a drawer level
Assign same address to both
drive units in a drawer level
Drawer not closing all the way
Object is obstructing the drawer
Remove object
Fronts chafing against each other
Adjust gap alignment
Drive unit lever not
retracted
Proceed as follows:
1. Retract drive unit lever by hand
2. Switch off power supply unit.
Switch on again after 5 s.
3. If fault persists, change drive unit
Incorrect drawer position or depth /
height at which drive unit is positioned
Adjust drawer position or depth /
height at which drive unit is positioned
3
4
5
6
2
1
3
4
5
6
2
1
ø3,5x20
ø3,5x20
