WCP-232-EXL
22
8. After Service and Warranty
I f t h e problem persists even after a remedy action is taken or if it is unclear which remedy action should be
taken, then contact the dealer where the product was purchased or our Sales Department with the following
information:
Product name / Serial No. / Service environment,
External equipment connected,
Operating sequence to error initiation, and
Specific description of error, etc.
The user is prohibited by law from disassembling or making modification to the unit or otherwise
may be subject to punishment.
The Company sets forth the Warranty Terms and Conditions herein for the benefit of customer to ensure
product assurance after shipment. In case of failure, the Company will remedy the defect by repair or
replacement.
■ Warranty Period
Unless otherwise specified, the warranty period is 13 months after shipment of products from the
Company. During the Warranty Period, the Company remedy defect free of charge in accordance with the
terms of this Warranty. If you have any questions concerning remedy and after-sales services during the
Warranty Period, please contact your dealer or our Sales Department.
■ Scope of Warranty
In case any failure occurs attributable to the Company during the Warranty Period, the defect will be
remedied free of charge either by repair or replacement with a substitution. To obtain warranty service,
contact your dealer or our Sales Department. The Warranty Period after repair or replacement is 13
months from the date of initial shipment of the relevant product or 6 months from the date of shipment of
the substitution, whichever period of time is greater. Only the hardware part of the Product is covered.
The Warranty does not apply to the following, even during the Warranty Period.
1. Failure or damage caused by in appropriate handling on the part of customer, such as drop, shock etc.
during transportation or move.
2. Failure caused by disassembly or modification of the main unit by customer.
3. Failure or damage caused by natural disaster, such as fire, earthquake, flood etc. and abnormal
voltage.
4. Failure caused by malfunction of devices connected to the Product other than those designated by the
Company.
5. The Warranty does not cover accessories such as an AC adopter, an antenna, a connecting cable, etc.
6. The Product that has been repaired, adjusted or modified by a third party.
