Herman Miller Nevi Gaming Desk
Assembly Instructions
23
Troubleshooting
Feedback Click Codes of the Controller
Fault
Cause
Repair
Desk does not move.
No power supply.
Plug in mains cable. Check the plug connector
on the controller.
No connection or loose connection
from controller to motor(s).
Check to ensure solid connection of cables
between controller and motor(s).
No connection to the control switch.
Check controller is plugged in to the switch.
Maximum lifting force has been exceeded.
Reduce weight on desk.
Maximum operating time exceeded.
The controller will independently reactivate
after approximately 3 minutes.
NOTE: The maximum travel time of 2 minutes is only
available after an idle time of at least 20 minutes.
Motor defective.
Please contact Herman Miller Customer Services.
Control switch defective.
Please contact Herman Miller Customer Services.
Desk only lowers slowly.
Controller needs to be reset.
Refer to Set-up / Reset instructions.
Desk only moves slowly.
Maximum lifting force exceeded.
Reduce weight on desk.
Desk will only move briefly on
one side but then stops.
No connection or loose connection
from controller to motor(s).
Check to ensure solid connection of cables
between controller and motor(s).
Motor defective.
Please contact Herman Miller Customer Services.
Click/
Clacks
When
Status information
1x
If the mains is on
Normal operation: The system
works without any problem.
1x
Up key pressed
Reset. Run set-up process.
7x
During the movement, the
connection to a drive is lost.
Error: Desk cannot be moved
up or down.
2x
Setting an upper or lower limit. Confirmation of the limit
position having been
successfully saved (only with
the simple hand switch without
a display).
4x
Delete an upper or lower limit.
Confirmation of the limit
position having been
successfully deleted (only with
the simple hand switch without
a display).
7x
Table moves at an angle
Error: The drives do not
have the same height.
Run set-up process.
As soon as the motor controller is supplied with power, the controller
uses the integrated relay to acoustically inform the user about the
system status and the reason for the most recent shutdown.
Click = Relay actuated, Clack = Relay dropping
