eXtendo®
Thermal Printer Family
Part No. D-684-124
Mod. No. 4 270919 HW1
page 6 of 33
1.
Introduction
Thank you for selecting the Hengstler eXtendo® Thermal Printer! We are proud of this feature-rich product,
which was designed using all our expertise and experience, and we are confident that you will be pleased
with the advanced features and outstanding performance.
This Operator Manual is designed to help you with the proper installation, connection to your host
computer system and start-up of the eXtendo® thermal printer system. All necessary details will be
explained in the following sections. Please read this manual carefully before using the printer. If you have
any further questions, please do not hesitate to contact us.
The eXtendo® thermal printer family does not require any servicing and is intended primarily for printing
and cutting documents and receipts from continuous thermal paper. The X-56 version is for narrower paper
(49 – 60 mm), while the X-80 handles wider paper (60 – 86 mm). Various paper cutters are available to handle
a wide range of paper stocks up to 250 g/m² and more. Powerful motors allow the use of large paper rolls to
maximize time between paper replenishment. If documents are to be printed on preprinted forms or with a
predetermined length, 'Black Mark' control is available. The horizontal and vertical print density is 203 dpi
so that graphics, such as logos etc. can be printed with good quality.
The eXtendo® printer family has been designed for use in a wide variety of applications, including ticketing,
parking, banking, transit, reverse-vending, kiosk, car wash, fuel dispensing, and vending applications. In
order to provide the optimal cost/benefit ratio, the eXtendo® family of printers allows you to choose and buy
only the features that you need for your application! This extreme customization insures that you have just
the right amount of printer for your task; not too much, and not too little.
Available in both USB and Serial (RS-232) configurations, the eXtendo® printer family is one of the most
versatile we’ve ever produced! Driver software is available that supports Windows and Linux operating
systems. In addition, the printer can also be operated directly in ASCII mode through ESC sequences a
detailed description of which can be found in the eXtendo® Emulation Command Set Reference.
We’re glad you chose the eXtendo® thermal printer family. Once you’ve used it, we’re sure you will be, too!
1.1.
Additional Documentation
1
Document No. Description
D 684 112
eXtendo® Emulation Command Set Reference
D 684 128
eXtendo® Paper Specification
D 684 090
D 684 098
X-56 Dimensional Drawing – Twincut Cutter
X-56 Dimensional Drawing – Rotary Cutter
D 684 091
D 684 099
X-80 Dimensional Drawing – Twincut Cutter
X-80 Dimensional Drawing – Rotary Cutter
D 684 152
D 684 154
100 mm Paper Roll Holder Drawing
150 mm Paper Roll Holder Drawing
1
All listed documents can be found in the download area on our webpage under Thermal Printers. If any of these are
missing, please contact our technical support (
section “
).
