Henden H62SP Installation & Owner'S Manual Download Page 8

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Henden 6 Star 2 Speed Pump Installation & Owners Manual

NEVER knock the plastic basket on a
hard surface as it will cause damage.

6. TROUBLE SHOOTING

If the pump runs but there is no water flow

or water flow is reduced, the following may

be occuring:

• The filter requires backwashing or it is blocked. Refer to

the relevant section in the filter manual.

• The pump is not primed. Re-prime as per instruction in

‘Starting the Pump’

• There are air leaks in the suction piping. Check all piping

and eliminate leaks, also check for a loose strainer
basket lid. Air bubbles in the water flowing back to the
pool would indicate a leak in the suction to the pump
allowing air to enter the pipework.

• A leaking pump shaft seal may also prevent operating.

Evidence of this would be water on the ground under
the pump.

• The pump is not able to get water from the pool. Check

that the valves to the pump are fully open and that the
pool water level is at least halfway up the skimmer box.

• Blockage in the piping or pump. Remove the strainer

basket and check for any blockage to the pump impeller
entry. Check the skimmer box for blockage.

If the pump does not operate, the following may

be occuring:

1. The power is not connected. For 220-240 volt only,

check the power point by plugging in a portable
appliance to ensure power is available. Also check fuses
and the main power supply switch

2. Automatic overload is tripped. The pump has an in-built

thermal overload which will re-set automatically after
the motor has cooled following an overheating period.
Determine the cause of the overload tripping and
rectify. Re-set the pump by switching the power OFF
for 30 seconds

3. Blockage is preventing the pump from rotating
4. Motor is burnt out - burning smell is evident.

Replacement is required.

If you are unable to resolve any installation or
operation difficulties with your Henden 2 Speed Pump,
contact your local Reece Irrigation & Pools branch or call
1300 HENDEN.

5. MAINTENANCE

5.1 Emptying the strainer basket

The strainer basket should be inspected frequently
through the transparent lid and emptied when a build
up of rubbish is evident. The directions below should be
followed.
1. Switch off pump.
2. Unscrew the strainer basket lid anti-clockwise

and remove.

3. Remove the strainer basket by lifting upwards from

its housing.

4. Empty the trapped refuse from the basket. Hose out

with water if necessary.

5. Check the strainer basket for cracks, replace the

strainer basket in the pump if OK

6. Replace the lid and ensure that it seals on the large

rubber o-ring.

Firm hand tightness only is required.

The o-ring & thread can be lubricated with Hydra Slip or
equivalent products.

Failure to undertake regular