Hellenbrand ProMate 1 Owner'S Manual Download | Manualshive

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Owner’s Manual

Manufactured by:

HELLENBRAND

hellenbrand.com • [email protected]

106231 Rev A

6/24/19-LBRY

©2019

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Summary of Contents for ProMate 1

Page 1: ...Owner s Manual Manufactured by HELLENBRAND hellenbrand com info hellenbrand com 106231 Rev A 6 24 19 LBRY 2019 ...

Page 2: ... on preference Soft water helps fabrics last longer because hardness minerals combined with soap can make fabric fibers brittle 2 What is the health impact of drinking soft water The sodium added to water by softening is a non issue most of the time even for people on a sodium restricted diet One could soften up to 75 grains per gallon water with sodium chloride and still be well within the US Foo...

Page 3: ...son x _______ Family Size Number of people in family _______ Total Gallons Per Day x _______ Grains Per Gallon of Hardness Note Add 3 grains per gallon of hardness for each ppm iron for total compensated hardness _______ Total Grains Per Day INSTALLATION DATE _________________________________________________________________________________ REVISION REV NUMBER_______________________________________...

Page 4: ... of weeks initially to determine how much salt you use this will depend on how much water you use As a rule of thumb with 20 gpg hard water about a 1 2 lb of salt per person per day is used In other words a family of four uses 60 lbs of salt a month If your household does not use much water do not fill your salt keeper over 1 2 full salt bridging may occur in the brine tank This may result in hard...

Page 5: ... existing plumbing must be free from lime and iron build up Piping that is built up heavily with lime and or iron must be replaced If piping is blocked with iron additional equipment must be installed ahead of the water conditioner to correct the problem Drain Line The conditioner should be located close to a drain Avoid overhead drain lines if possible to prevent back pressure on the brine inject...

Page 6: ...If soldering joints near the drain must be done prior to connecting the drain line flow control fitting Leave at least 6 between the drainlinecontrolfittingandsolder jointswhensolderingpipes that are connected on the drain line control fitting Failure to do this could cause interior damage to the drain line flow control fitting 6 The brine refill flow control assembly is installed in an easy to ac...

Page 7: ...the regen button until LED display says BRINE Loosen the brine line from the top of the safety brine valve in the brine tank Place finger over the end of the tube to check for suction If no suction see trouble shooting guide If proper suction reattach brine tube to safety brine valve and allow it to draw water down to the bottom of the air check 9 Press REGEN button again until LED once again dis ...

Page 8: ...f iron present Step 3 Day Override This sets the number of days between regenerations If value set to oFF regeneration initiation is based solely on gallons used If value is set as a number allow able range from 1 to 28 a regeneration initiation will be called for on that day even if sufficient number of gallons were not used to call for a regeneration Set Day Override using or buttons number of d...

Page 9: ...for the fourth cycle which in this example is dn BRINE using the or button Press NEXT to go to Step 7S Press REGEN to return to the previous step STEP 7S Select the time for the fourth cycle which in this example is 2nd Backwash using the or button Press NEXT to go to Step 8S Press REGEN to return to the previous step CYCLE TIME ADJUSTMENTS Normally it is not recommended to adjust the lengths of t...

Page 10: ...allon capacity is set to AUTO Press NEXT to go to Step 10S Press REGEN to return to previous step STEP 10S set Gallons Capacity using or button If value is set to AUTO gallon capacity will be automatically calculated and reserve capacity will be automatically estimated oFF regeneration will be based solely on the day override set see Installer Display Settings Step 3I or as a number of gallons all...

Page 11: ...he pounds of salt in the brine tank and add it to the amount of salt added to the brine tank The example at the left would indicate 200 lbs of salt being added to a brine tank that has 40 lbs remaining Step 4US Press SET CLOCK to exit Adding Salt RETURN TO NORMAL MODE NOTE The salt used per regeneration setting can be set in increments of 0 1 pounds but LBS REMAINING screen will round up or down t...

Page 12: ...urred on the day the word REGEN will also be displayed This display will show dashes if a water meter is not installed Press NEXT at any time to go to Step 6D Press REGEN to return to previous step STEP 5D STEP 4D Volume reserve capacity used for last 7 days If the valve is set up as a softener a meter is installed and Set Volume Capacity is set to Auto this display shows 0 day for today and flash...

Page 13: ...TO NORMAL MODE STEP 8D STEP 9D MAV Drive History in the direction of retracted piston rod position Display will not be shown if 1 0T is not selected in Step 2CS or OFF is selected in Step 4CS If the display does appear up to a four digit number will appear after the L which stands for latest and A which stands for average Drive time is measured in 1 100 of a second i e a 17 15 second move is displ...

Page 14: ... occurred E 1 is displayed Press NEXT to exit valve history STEP 1VH VALVE HISTORY STEP 2VH 970 DAY STEP 3VH 235 STEP 4VH 175 GAL x1000 Can not be reset REGEN STEP 5VH E1101 CYCLE SEQUENCE Cycle Sequence instructions allows the operator to set the order of the cycle The Softener System Setup allows the operator to set how long the cycles will last The operator may choose up to 9 cycles in any orde...

Page 15: ...e MAV Softener System Setup Step 10S Set to AUTO Set to AUTO Softener System Setup Step 11S Set regeneration time option to On O Set regeneration time option to On O Installer Display Setting Step 3I Set Day Over ride to oFF Set Day Over ride to oFF NOTE If the control valve is in an error state during regeneration mode the MAV will close the B port and keep open the A port until the error is corr...

Page 16: ... Selection requires that a connection to a Clack Motorized Alternator Valve MAV is made to the two pin connector labeled ALTERNATOR DRIVE located on the printed circuit board The C port of the MAV must be connected to the valve inlet and the A port connected to the separate source used during regeneration The B port must be connected to the feed water supply When set to SEPS the MAV will be driven...

Page 17: ... dPdEL If the dP switch is closed for an accumulative time of 2 minutes a regeneration will occur at the scheduled regeneration time HoLd If the dP switch is closed a regeneration will be prevented from occurring Press NEXT to go to Step 9CS Press REGEN to return to previous step STEP 5CS First Regeneration Cycle Press or buttons to select in this example it is backwash Press NEXT to go to Step 6C...

Page 18: ...ation B EPA and NSF approved Sani System by Pro Products This can be purchased from your water treatment provider or at http proproducts com products sani system 1 Salt Usage See your water conditioning professional for a recommendation on the best type of salt for your application 2 Brine Tank Cleaning a Remove brine tank cover b Scoop out as much old salt as possible c Disconnect brine tubing fr...

Page 19: ...ation modes Transformer should provide 12 volts when plugged into outlet and not attached to board if not replace transformer Error Code 103 Motor ran too long C1 Piston unable to reach home position C1 Incorrect assembly check drive bracket is correctly timed out trying to reach home position seated and snapped into place on backplate wires outside of guides on backplate can impede drive bracket ...

Page 20: ... control valve set up procedure 5 Time of day flashes on and off A Battery back up maintains time of day up A Reset time of day and replace battery on PC Board to 2 years in event of power outage and Lithium coin type battery 2032 battery is not depleted Time of day flashes when battery is depleted 6 Softener delivers hard water A Bypass valve is open or faulty A Close bypass valve or replace B No...

Page 21: ...bed A Use iron reducing resin cleaner to clean resin bed and increase salt dosage or regenerate more frequently or rebed softener Install an Iron Curtain System ahead of the softener B Iron is not in a soluble state B Test water to determine type of iron install iron reduction system C Prefilter failure C Check prefilter D Iron level excessive D Install iron reduction system E Control fails to reg...

Page 22: ... 33 1 104409 Brine Tank 18 x 40 1 104415 b 24x50 Salt Keeper Tank Black 1 104497 9a Brine Tank Cover 18x40 1 101448 b Brine Tank Cover 24x50 Included with 8a 10 14 Safety Brine Valve Assy 50 104173 10 Cap Brine Well 2 101365 11 Safety Brine Valve 1 101274 12 Float Assembly 1 111853 13 Air Check 1 101181 14 a Brine Well 40 41 1 102877 b Brine Well 50 102878 15 2 Piece Overflow 1 102217 16 a Grid Pl...

Page 23: ...nds or unplug power source jack from the printed circuit board black wire and plug back in This resets the electronics and establishes the service piston position The display should flash all wording then flash the software version ex 154 and then reset the valve to the service position Do not use vaseline oils other hydrocarbon lubricants or spray silicone anywhere A silicon lubricant may be used...

Page 24: ...ector plugs are located in both holes The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench If necessary a pliers can be used to unscrew the nut or cap Do not use a pipe wrench to tighten or loosen nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer Do not use pipe dope or other sealants on threads Teflon tape must be use...

Page 25: ... not use pipe dope or other sealants on threads Teflon tape must be used on threads of the 1 NPT connection and on the threads for the drain line connection Teflon tape is not necessary on the nut connection nor caps because of o rings seals Figure 18 Figure 19 Systemsareshippedwithout3 4 nutfordrainelbow polytubeinstal lation only and 5 8 polytube insert polytube installation only See System Spec...

Page 26: ...ass Handle 2 7 109479 Bypass Rotor Seal Retainer 2 8 102159 O Ring 135 2 9 102161 O Ring 112 2 10 102160 O Ring 214 2 Bypass Valve Not Shown Bypass Vertical Adapter Assembly ORDER NO DESCRIPTION QTY 102141 Nut 1 Quick Connect 2 102437 Split Ring 2 102165 O Ring 215 2 106858 Bypass Verticle Adapter 2 WATER METER AND METER PLUG 1 102141 Nut 1 QC 1 2 4 102051 Meter Assy 1 3 102687 Turbine Assy 1 4 10...

Page 27: ...ants on threads Teflon tape must be used on threads of the 1 NPT connection and on the threads for the drain line connection Teflon tape is not necessary on the nut connection nor caps because of o rings seals 101639 Fitting 1 PVC Male NPT ITEM NO ORDER NO DESCRIPTION 101640 Fitting 3 4 1 PVC Solv 90 108618 Fitting 1 Lead Free Brass Sweat 108617 Fitting 3 4 Lead Free Brass Sweat 101643 Fitting 1 M...

Page 28: ... 2 3 2 0 5 0 5 0 5 0 5 0 5 VIOLET RED RED WHITE YELLOW 0 18 0 21 0 21 0 25 0 44 0 23 0 27 0 27 0 32 0 57 850 1 125 1 125 1 700 2 275 1 1 1 1 1 3 4 3 4 3 4 3 4 3 4 3 8 3 8 3 8 3 8 3 8 3 4 3 4 3 4 3 4 3 4 3 8 3 8 3 8 3 8 3 8 High Salting may requiredifferent grid height and or larger brinetank Factory default setting are shown in bold Recommended minimum pipes sizes arecopper pipeequivalent when usi...

Page 29: ... any valid war ranty claims against Hellenbrand THIS WARRANTY DOES NOT COVER defects caused by sand sediment or bacteria fouling accident fire flood Act of God misuse misapplica tion neglect alteration installation or operation contrary to Hellenbrand s printed instructions or installation repair or service by anyone other than Hellenbrand or an authorized seller of Hellenbrand products IN ADDITIO...

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