Hella ONYX.SWITCH Installation Instructions Download Page 4

Installation Instructions and Instructions for Use

Subject to technical modifications 

Date of issue December, 

2021

13

Fault removal

Problem

Possible cause

Troubleshooting

Status/channel bar 
flickers red

CR2032 Battery is 
empty

Replace the CR2032 battery as 

described in point “Replacing the 
battery”

No backlight in the 
status/channel bar. 
ONYX.SWITCH is 
inoperative.

Battery CR2032 is 
empty or is inserted in
the wrong direction

Open the battery slot , check the 
battery and replace it, if 
necessary, or turn it around

No backlight in the 
status/channel bar when 
pressing the pushbutton 

“Favourite position” (4)

A favourite position has 
not been configurated 
yet

Teach-in the favourite position as 

per point “Operation”

Drive runs in the wrong 
direction

Directions were 
interchanged when 
connecting the motor 
cable

Perform the reversal of the 

direction in the “ONYX” app as 
per point “Configuration”

The backlight in the 
status/channel bar 
shows red when giving 
a control command

Unfavourable position of 
the ONYX.SWITCH, 
poor or no radio 
reception

Reposition ONYX.SWITCH or 
control device slightly

Backlight in the 
status/channel is 
rainbow-coloured

ONYX.SWITCH is not 
configurated yet

Configure ONYX.SWITCH as per 

point “Configuration”

Status/channel bar 
flashes in the channel 
colour, the shading 
product is extended and 
retracted by a few 
centimetres

One or more control 
devices from the 
respective group are 
locked due to a possible 
wind alarm

Wait until the wind has 
weakened, afterwards the 
respective control device is 
released after 15 minutes

Installation Instructions and Instructions for Use

14

Subject to technical modifications 

Date of issue December, 

2021

Disposal

Dispose of the device in accordance with the current country-specific 
regulations for electronic scrap (e.g. suitable collecting points).

According to the current regulations, batteries are to be disposed of at the 
retailer or the municipal collection points.

Installation Instructions and Instructions for Use

HELLA Interior Venetian 
Blinds

regulate the lighting in a room 
very comfortably, immediately 
gracing it with much more 
atmosphere.

HELLA Insect screens

and you decide who is allowed 
to come in and who isn't.

HELLA Pleated Blind

folds up very compactly and 
protects very well against the 
sun and nosey glances where 
only little space is available.

HELLA Outdoor Blinds

serve for the light regulation, 
as view protection, anti-glare 
blind and heat protection.

HELLA Front-mounted 
Roller Shutter

for more safety and protection 
against rain, wind, heat, the 
cold, noise, incident light and 
nosey glances, also available 
for subsequent installation.

HELLA Facade Awning

with toggle catch mechanism 
for a lovely facade design with 
perfect heat and glare 
protection.

For questions, wishes and ideas:

HELLA In43/(0)4846/6555-0

HELLA Sonnen- und Wetterschutztechnik GmbH

A-9913 Abfaltersbach, No. 125

Phone: +43/(0)4846/6555-0

Fax: +43/(0)4846/6555-134

e-mail: [email protected]

Internet: http://www.hella.info

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